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All 32 South Bend hotels

Hilton Garden Inn South Bend

3.0 of 5
53995 Indiana State Route 933, South Bend, IN 46637
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Hilton Garden Inn South Bend
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Ranked #10 of 32 hotels in South Bend
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73 reviews from our community

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A TripAdvisor Member
5 of 5 stars Reviewed 10 May 2013

It's exemplified here in that the staff was more than helpful in my search to get my father's graduation gown cleaned in time for us to make his graduation ceremony. THAT is service and worth it's weight in gold.

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Review collected in partnership with Hilton Garden Inn

Brooke G, General Manager at Hilton Garden Inn South Bend, responded to this review
16 May 2013

Dear Guest, Thank you for staying with us over your father's graduation. I am delighted to hear that our staff was able to assist in the cleaning of his gown and you were able to make the ceremony on time. We appreciate the kind words of our staff and hope to see you again! Thank you, More

South Bend, United States
1 review
4 of 5 stars Reviewed 6 May 2013

The hotel was in excellent condition. My complaint can with not being able to be accommodated with the type of room we were expecting and having to listen to teenagers having a party drinking and hanging out in the hall.

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Review collected in partnership with Hilton Garden Inn

Brooke G, General Manager at Hilton Garden Inn South Bend, responded to this review
16 May 2013

Dear Guest, I am sorry to hear that you were not given a room you initially booked. We try and meet all of our guest expectations of their room, especialy when they book a certain room type. Please feel free to contact me directly at Brooke.Gallagher@hilton.com so we can look in to the situation. Thank you for letting us know... More

south bend, in, United States
1 review
1 of 5 stars Reviewed 18 April 2013

the hotel said it was a non smoking room and the staff did nothing to help. we got home and entire belonings from our suit cases smelled and carried the odor of smoke. we have called since we left to talk to the manager left 3 messages to only have them ignored. the hotel is over priced for a hilton... More

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Review collected in partnership with Hilton Garden Inn

Brooke G, General Manager at Hilton Garden Inn South Bend, responded to this review
21 April 2013

Thank you for letting us know of your experience. I am sorry for the confusion with getting back to you by management. Of course we like to respond to all our guests as soon as possible to rectify the situation. Please contact me personally at Brooke.Gallagher@hilton.com as I would love the opportunity to speak with with you regarding this and... More

1 review
5 of 5 stars Reviewed 2 April 2013

This was one of the best Hilton properties I have had the pleasure of visiting. The food was great, restaurant as well as room service. The staff was so very helpfu. The adjustable bed was very much appreciated. As a business travleler i can attest to the importance of good night's sleep.

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Review collected in partnership with Hilton Garden Inn

Brooke G, General Manager at Hilton Garden Inn South Bend, responded to this review
10 April 2013

Dear Guest, Thank you for choosing to stay with us on your recent trip to South Bend. We are delighted that you took advantage of our restaurant, Bistro 933. Thank you for the kind words and we hope to see you again soon! Thank you, More

Seymour
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 31 March 2013

First time visit to South Bend area and stayed at the Hilton Garden Inn at St Mary's College in South Bend. Hotel staff were very pleasant, professional and helpful. Breakfast buffet was wonderful on St Patrick's Day morning. The attendant at our table was the very best. She was very attentive and with 4 children at our table she earned... More

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Brooke G, General Manager at Hilton Garden Inn South Bend, responded to this review
2 April 2013

Thank you for the kind words regarding our hotel and your recent stay. We appreciate your feedback and are glad to hear our staff was polite and accommdating to you and your 4 children. We will speak with maintenance in regards to the pool to check our chlorine levels, thank you for stating that as well. Please let us know... More

Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 of 5 stars Reviewed 5 March 2013

We brought granddaughter and grandniece to South Bend for Nitre Dame's No. 2 ranked game vs No3 ranked UConn Huskies on March 4, 2013. Initially, we checked the King suite and felt that it was not what we had hoped. So Patty talked to the very helpful desk staff and worked out adjoining rooms with 2 queen beds for a... More

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Brooke G, General Manager at Hilton Garden Inn South Bend, responded to this review
16 May 2013

Dear Guest, Thank you for staying with us on your recent trip to South Bend to see the Lady Irish play! We are glad that we were able to accommdate you and move you to a room that fit your needs better. We hope to see you again and glad you were able to bring your family with! Thank you, More

Orland Park, Illinois
1 review
5 of 5 stars Reviewed 28 February 2013

I recently stayed for a weekend to visit my niece who is at St. Mary's College. The room was a a junior king suite that included a comfortable king bed, a sleeper sofa, 2 televisions, internet access, a microwave and refrigerator. It was very spacious when my sister came and spent the second night with my infant nephew - plenty... More

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Brooke G, General Manager at Hilton Garden Inn South Bend, responded to this review
1 March 2013

Dear Guest, Thank you for the kind words in your recent stay at the Hilton Garden Inn. We apprecaite you taking the time to state how nice your room and view was of Saint Mary's College. We hope to see you back soon! Sincerely, More

Southfield, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 11 February 2013

I came to South Bend to work at a Notre Dame sporting event. I put in 15 hours that day and was very tired when I arrived at this hotel. The three girls at the check in counter were very busy chatting away when I had to interupt them. WoW bad attitude. One girl was rolling her eye's like it... More

Was this review helpful? Yes 1
Brooke G, General Manager at Hilton Garden Inn South Bend, responded to this review
13 February 2013

Richard, Thank you for letting us know of your experience while checking in at night as well as checking out in the morning. I am sorry to hear that the treatment you received at check in was not satisfactory, we will definitely look in to the situation and make adjustments so this does not happen again to you or other... More

Macomb, Michigan
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 30 January 2013

I've stayed at this hotel many times in the past 6 months. My most recent stay was terrible! Service was terrible and rude, billing issues, issues with no hot water, the restroom smelled like smoke and was freezing cold. Not to mention, getting inconsistent information about Hilton Honors benefits! Not sure if the hotel is under new leadership but there... More

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See 2 more reviews by Alicia O for South Bend
Brooke G, General Manager at Hilton Garden Inn South Bend, responded to this review
1 February 2013

Alicia O, I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we fell short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure that I will definitely keep your review in mind to improve our property experience... More

Norton Shores, Michigan
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 27 January 2013

From the minutes we walked in, we received great service. Check-in was fast and the young man at the desk was friendly and knowledgeable. The room was clean and well kept. In the restaurant we found the service very good and the appetizers were huge. Each was enough for two people - and not overly expensive. Will certainly return next... More

Was this review helpful? Yes
Brooke G, General Manager at Hilton Garden Inn South Bend, responded to this review
29 January 2013

Dear Guest, Thank you for your great review of our property from your recent stay. I am glad to hear that you were taken care of right away from your first initial contact with our front desk to your service in the restaurant. We look forward to seeing you again in the future! Thank you, More

 
 
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Additional Information about Hilton Garden Inn South Bend

Also Known As:
Hilton Garden Inn South Bend Hotel South Bend
Hilton Garden Inn South Bend Hotel
Hilton South Bend
South Bend Hilton
Address: 53995 Indiana State Route 933, South Bend, IN 46637
Phone Number:
Region: United States > Indiana > South Bend
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in South Bend
Price Range: €€
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Hilton Garden Inn- South Bend is conveniently located off the Indiana Toll Road on Saint Mary's College Campus, adjacent to the University of Notre Dame and less than 10 minutes from the South Bend Regional Airport. Not only do we offer an amazing location, but our amazing amenities, helpful staff, Bistro 933 Restaurant/Lounge and the 15,000 square foot Gillespie Conference Center all make your next business trip, convention/meeting, family get-a-way, or wedding weekend rememberable and wanting to come back! ... more   less 
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