i give this hotel a 10 out of 10 in service, an cleanliness, plus i love their indoor pool an hot tub.i were pleasantly surprised at every level of the stay. i was greeted by a friendly front desk staff. They were very polite. The room was very nice and when i needed extra pillows they were very quick and... More

Average all the way around. A few notes. When we checked in they claimed they had "Q" beds which were bigger than double, smaller than queen. Um, they were double beds, I measured (they may have had an extra 1/2 inch). I think it is called the Q is because it is the Quality Inn. Also, the pool had no... More

We were pleasantly surprised at every level of the stay. We were greeted by a supwr friendly front desk staff. They were very polite. The room was very nice and when we needed extra pillows they were very quick and friendly ro bring them up. The jacuzzi was a perfect touch to the night. We will be back for sure.... More

My one-night stay included breakfast, which was the usual hotel breakfast served in the hotel restaurant with friendly staff. The room itself had some problems - the lamps had hard-to-operate push buttons, and one came on unexpectedly in the middle of the night. The electronic lock on the door didn't work the first time and the front desk had to... More

4 of us stayed here one night in March. Nothing great or bad, everything was just about average. Average service, average beds, average decor... a little old. Breakfast was weird as we had the whole restaurant to ourselves, no staff, nothing, the entire time (30 minutes or so) and it was very cold in the breakfast area and the choices... More

I was very disappointed with my stay. The rooms were old looking and did not leave me with a sense of "quality" or comfort. I had to stay because of business or I would have left. The breakfast was there, but not cared for. I did not see any employee maintaining the breakfast. I had to be moved because I... More

Have really enjoyed my stay here so far. Have enjoyed the service and hospitality of the staff. The rooms are very nice and clean. The bed is very comfortable. I must say though Lana his been extremely helpful with all my request. She is at the front desk every night since I've arrived and she provides service with a smile.

They have some of the greatest and helpful staff i have dealt with in a long time. The rooms are nice and clean. They are within walking to some nice places to eat. And there front desk like Lana are some of the best

I came to richmond Indiana for a trucking Job. The Qaulity Inn has made my stay very comfortable for the 17 days in counting. The hospitality has been excellent up to date. I come from a big city and really did not know what to expect. The staff at the Quality INN has put all my fears aside. They are... More