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TownePlace Suites Louisville North

2.5 of 5
703 North Shore Drive, Jeffersonville, IN 47130
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TownePlace Suites Louisville North
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46 reviews from our community

    Trip type
Traveller rating
    12
    17
    6
    5
    6
Date Rating
Las Vegas, Nevada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 5 May 2013

No hot water one day. No maid service next day. College kids partying until 4 AM both nights. Complained to front desk numerous times. No management, no security. It was like a frat house. A disgrace to the Marriott brand.

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Josh M, Manager at TownePlace Suites Louisville North, responded to this review
8 May 2013

Dear valued Marriott Guest – I greatly appreciate the time you have taken to give us feedback on our property. I want to apologize on behalf of the hotel team and our brand for the issues that occurred during your stay for the Kentucky Oaks and Kentucky Derby. I have looked into the HOT WATER issues that you mentioned to... More

Hamilton, Ohio
Top Contributor
80 reviews 80 reviews
23 hotel reviews
Reviews in 35 cities Reviews in 35 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 26 April 2013 via mobile

The location was great for an easy walk to the river for the fireworks; however, considering the price we paid, the rooms were clean, but very outdated. The staff was helpful and friendly - never had any problems with them. The shower was super strong (good thing), but the bed wasn't too comfy. If we would decide to do Thunder... More

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Josh M, General Manager at TownePlace Suites Louisville North, responded to this review
8 May 2013

Dear Guest – I am so glad that you had the opportunity to visit our great location during our Kick off to the Derby festival (Thunder over Louisville). It is a great a memorable time of the year for us in the Louisville area and we have a great location to watch all of the plains fly over for the... More

Richmond, Virginia
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 8 April 2013 via mobile

Amazing amount of space for the price of a regular room. This location would also work well for an extended stay. Gloria, at the front desk, was particularly helpful and friendly. Several decent restaurants within walking distance.

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Josh M, Manager at TownePlace Suites Louisville North, responded to this review
11 April 2013

Dear valued guest – I just wanted to take the time to say thank you so much for staying with us at TownPlace suites and for taking the time to give us your feedback. I can assure you that I will follow up with Gloria as she is one of our newest team members. I always like hearing things from... More

Minooka, Illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 25 March 2013

Back in December 2012, I stayed here for a week while doing some work nearby. Good price, good service, and as other reviewers have mentioned, just over the bridge to Louisville, yet there are some good restaurants nearly a block away. The hotel is an extended-stay type, and although a bit dated, the rooms are clean and comfortable, and the... More

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Josh M, General Manager at TownePlace Suites Louisville North, responded to this review
11 April 2013

Good morning – I want to take the time and thank you for your response on TripAdvisor as I know in this day and age we are all super busy. Your comments and feedback will help us continue to focus on important parts of our hotel that impact our guests such as you. I can tell you that TownePlace Suites... More

Sacramento, California
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 11 March 2013 via mobile

Super location. You can even walk to Louisville's downtown attractions from here. Liked the on-site exercise room. Liked the breakfast cereal selection. The less than stellar rating comes from the barking dogs and permanent residents. It feels more like the 'projects' than a hotel. The residents have set up personal 'camps' on the lawns with coolers, chairs, grills and dogs.... More

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Josh M, General Manager at TownePlace Suites Louisville North, responded to this review
11 April 2013

Dear Valued Guest – I apologize if you had any issues during your stay with other guests in the hotel. We do strive to take care of each of our guests and insure that everyone has an enjoyable stay. We are an extended stay hotel so our guests do kickback and enjoy the area as if it was home but... More

New York City
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 March 2013

There was a huge convention in town so the hotel was pricier than typical, but I don't blame them for wanting to get as much as everyone else. I mean, it's a no frills hotel but it was clean and serviceable. The remarkable thing at this place was the staff. I have never been greeted with more friendly staff EVER... More

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Josh M, General Manager at TownePlace Suites Louisville North, responded to this review
8 May 2013

Dear Valuable Guest – Thank you so much for the great feedback on our hotel team as we always love to hear the positive feedback that our guests have. I greatly appreciate you staying with us and being a valued guest to us and our brand. Be sure to stop in and say Hello the next time you are in... More

Westfield, Indiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 28 January 2013

Recently stayed here on a Friday night and was so very delightfully surprised! The customer service was really amazing... some of the best I've experienced in some time! I'd go back on that alone, but also the rooms were nice, the kitchenette was adorable, it was close to lots of things, and I would for sure go back. Just can't... More

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Josh M, General Manager at TownePlace Suites Louisville North, responded to this review
8 May 2013

Hello, Thank you so much for taking the time to give us feedback on our hotel. We strive to give great service to all of our guests and the only way we can do this is with your feedback about your stay. I apologize about any maintenance issues you may have had during you stay no matter how minor they... More

Clairton, Pennsylvania
Top Contributor
97 reviews 97 reviews
5 hotel reviews
Reviews in 48 cities Reviews in 48 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 12 January 2013

The hotel is located less than a mile from downtown Louisville, the staff is friendly, and the rooms are comfortable for staying a week or longer. They need to take care of the maintenance issues, but they are currently minor.

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Dunkirk, Maryland
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 8 January 2013

We've stayed here numerous times. Probably 2-3 times a year since 2010. I like this place because of the kitchen. It helps us save money by cooking our own food rather than eating out all the time. Bed's comfortable. Bathroom's clean. Carpet needs to be changed I think or thorough shampoo and vacuum. Staff is excellent and everybody's helpful and... More

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Peoria, Illinois
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 28 November 2012

I stayed with them for several months while in the Louisville area for work. The hotel is defiantly older and in need of a remodel but for the most part it s well maintained. While staying there I did have a couple of minor maintenance issues but the staff was quick to resolve them. I also had some noise problems... More

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Comfort Suites
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Jeffersonville, IN
3.5 of 5 stars 30 Reviews
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Additional Information about TownePlace Suites Louisville North

Also Known As:
Towneplace Suites Louisville North Hotel
Towneplace Suites Louisville North Hotel Jeffersonville
Towneplace Suites Jeffersonville
Address: 703 North Shore Drive, Jeffersonville, IN 47130
Phone Number:
Region: United States > Indiana > Jeffersonville
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 hotels in Jeffersonville
Price Range: €€
Hotel Class:2.5 star (2.5*)
Reservation Options:
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