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Courtyard by Marriott Indianapolis Airport

3.0 of 5
2602 Fortune Circle East, Indianapolis, IN 46241
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Courtyard by Marriott Indianapolis Airport
Ranked #83 of 185 hotels in Indianapolis
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51 reviews from our community

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1 review
4 of 5 stars Reviewed 13 April 2013 via mobile

We checked in on our way to visit Indiana University as the Courtyard in Bloomington was gouging parents this weekend. We paid $104 plus tax, very reasonable. The hotel is well situated to the expressways. From arrival the staff at the front desk went out of their way to be pleasant and helpful. The hotel and room was spotless and... More

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dawn w, Manager at Courtyard by Marriott Indianapolis Airport, responded to this review
17 April 2013

Thank you so much for your kind words. We love what we do because we get to take care of guests like you! More

Des Moines, Iowa
Top Contributor
166 reviews 166 reviews
63 hotel reviews
Reviews in 66 cities Reviews in 66 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 12 March 2013

Stayed 4 nights here again for a 3rd time and I was here back in November. First question I asked when they picked me up at the airport was "Are the Room renovations Finished"? She stated they were and when I went to my room I could immediately tell it was remodeled by the furniture and desk. (Look at my... More

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See 6 more reviews by RetiredArmyRANGER for Indianapolis
dawn w, Manager at Courtyard by Marriott Indianapolis Airport, responded to this review
14 March 2013

I am so glad that you enjoyed the Starbucks refill! I am a coffee drinker, too and like to have a cup to take on the road with me. You are very important to us as a Marriott Rewards Member, especially because you are a Platinum Rewards Member. We are happy to make sure that you are receiving your top... More

Advance
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 15 February 2013

I stayed at this hotel and I'm glad it was for one night only. This is NOT your typical Marriott hotel. It seemed a bit shoddy . About the only good thing was it had internet that was pretty fast. Because they sell things in their so called "market" they do not have any vending machines in the building. High... More

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dawn w, Manager at Courtyard by Marriott Indianapolis Airport, responded to this review
19 February 2013

Thank you for your feedback. We find that The Market, part of the new Courtyard Refreshing Business concept, meets and exceeds our guests' needs. We are always trying to improve and really look to our guests for their input. Are there additional offerings that you would like to see in The Market? More

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Atlanta, Georgia
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
Reviews in 22 cities Reviews in 22 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 29 December 2012

Stayed at the hotel during a recent snow event and have to say that some of the staff just let it dictate their behaviour. After ariving at the airport after a great deal of snow had just fallen it was a welcomed site to see the shuttle bus arrive. The driver was thre to grab the bags and make sure... More

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dawn w, Manager at Courtyard by Marriott Indianapolis Airport, responded to this review
7 January 2013

Greetings, Thank you for your feedback. You are quite right. It is the responsibility of the leadership team to support the team and create an environment of teamwork and customer service. If you would be so kind as to reach out to the property, as I do not want to ask for your personal information here, so that we address... More

Des Moines, Iowa
Top Contributor
166 reviews 166 reviews
63 hotel reviews
Reviews in 66 cities Reviews in 66 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 18 November 2012

Stayed 4 nights here again and I was here back in May. At that time they said some of the rooms were starting renovation. So my top floor room suite wasn't available which was a little disappointing because I am now a platinum rewards member. But I gladly accepted the 3rd floor. You can read my other review for more... More

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See 6 more reviews by RetiredArmyRANGER for Indianapolis
Brookfield, Wisconsin
Top Contributor
84 reviews 84 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 November 2012

Stayed for one night near the airport as downtown was busy. Took less than 10 minutes to drive from downtown to the hotel. The room was clean and comfortable. I had a suite with a separate bedroom and living space. It was huge. There is nothing more that I could ask for.

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See 4 more reviews by anonymous-john for Indianapolis
Houston, Texas
1 review
5 of 5 stars Reviewed 12 October 2012

I am so glad I chose this hotel. The room was facing the lovely courtyard on the second floor and was newly renovated, Yes, they were still in the midst of renovating other rooms, but I never saw any mess and only heard a hammer a few times well after 9:00 in the morning. Breakfast was very good and the... More

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dawn w, Manager at Courtyard by Marriott Indianapolis Airport, responded to this review
30 October 2012

Thank you so much for your feedback. We are very excited about our room renovation which finished early last week. That is a great tip for enjoying the courtyard. The general manager is quite the gardener and plants most of the landscaping herself. If you are in the Indianapolis area agin, please stop by and see us, More

Mattoon, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 10 October 2012

If you like ghosts, you'll love this hotel. I stayed here several years ago. Asked for a ground level floor --"no, we don't have one -- well, we do have one, by the pool and exercise room." Great!! Sold!! I'm female; went to bed at 10:00; woke up at 2:00 to use toilet and fell in because lid was up.... More

Was this review helpful? Yes 1
Top Contributor
114 reviews 114 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 October 2012 via mobile

Second time stay. Note: the hotel is renovating an elevator is out. They are painting there is evidence of construction. During stay they cut off the water for a day. This hotel is clean my room was very clean and cleaned very well daily. The beds were very comfortable as were the pillows. The fridge is a nice touch as... More

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See 5 more reviews by USnTHEM for Indianapolis
dawn w, Manager at Courtyard by Marriott Indianapolis Airport, responded to this review
10 October 2012

Thank you so much for taking the time to provide us with feedback regarding your stay. I am excited that the hotel and room were clean and that the new furniture brought on by our room renovatin made your stay more comfortable and relaxing. As you mentioned, we are renovating all of our guest rooms. This should be completed by... More

leawood, kansas
Top Contributor
88 reviews 88 reviews
37 hotel reviews
Reviews in 30 cities Reviews in 30 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 10 September 2012

1. ice machine did not work on level 4 or level 3. 2. staff was not real focused. 3. hotel in midst of re model. 4. toiletries not stocked in bathroom...it appear HK staff was not real good. 5. overall below aveage for a Coutyard facility.

Was this review helpful? Yes
dawn w, Manager at Courtyard by Marriott Indianapolis Airport, responded to this review
10 October 2012

Thank you for taking the time to provide us valuable feedback regarding your stay. I have spent some time with the overnight shift and the AM desk shift, revisiting what the impact is when we are not present to take care of our guests. In addition, I have alerted the housekeeping supervisor in regards to the toilitries not being stocked.... More

 
 
 
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Additional Information about Courtyard by Marriott Indianapolis Airport

Also Known As:
Courtyard By Marriott Indianapolis Airport Hotel
Courtyard By Marriott Indianapolis Airport Hotel Indianapolis
Courtyard Indianapolis
Courtyard Indianapolis Airport
Indianapolis Marriott
Indianapolis Courtyard
Address: 2602 Fortune Circle East, Indianapolis, IN 46241
Phone Number:
Region: United States > Indiana > Indianapolis
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #83 of 185 hotels in Indianapolis
Price Range:
Hotel Class:3 star (3*)
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