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All 185 Indianapolis hotels

Extended Stay America - Indianapolis - Airport

2.0 of 5
2730 Fortune Circle West, Indianapolis, IN 46241
Hotel amenities
Extended Stay America - Indianapolis - Airport
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Ranked #103 of 185 hotels in Indianapolis
Most recent review
5 of 5 stars Reviewed 29 April 2013
kls03 Indianapolis, Indiana
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35 reviews from our community

    Trip type
Traveller rating
    17
    4
    2
    2
    10
Date Rating
Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 29 April 2013

Temp housing and is a very suitable replacement for a home when needed. Beds are comfortable and flat screen TV's are nice too.Staff is very friendly and helpful.Location is very good and plenty of restruants and shopping close.

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See 2 more reviews by kls03 for Indianapolis
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review
1 May 2013

Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with the recent upgrades that we have completed on our hotel. It included updating the guest room bedding, placing flat screen televisions in all guest rooms and much more. We are so glad you enjoyed these new amenities!... More

Cape Coral, Florida
1 review
3 of 5 stars Reviewed 16 April 2013

Was just looking for a place to rest my head for the night since my plane got in so late. For the price it was a good option. Staff was nice and courteous and able to answer all my questions. Room cleanliness was something to be desired however. Bed sheets didn't smell good and the facet for the bath tub... More

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Naperville, Illinois
1 review
5 of 5 stars Reviewed 16 March 2013

This hotel has the nicest, most courteous staff. The room and everything in it were squeaky clean. The mattress was probably the most comfortable one I've slept on (and I have sleep number at home). I cannot begin to tell you how pleased I am especially since I've stayed at other Extended Stays and have not had good experiences at... More

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Adrian V, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review
25 March 2013

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More

1 review
1 of 5 stars Reviewed 28 February 2013 via mobile

Young Lady behind the counter has a crappy attitude .....acted as if I was scum when I asked a question about my room.Room was dirty upon my arrival, trash in trash can that smelt like death in july....no pillow cases on pillows.....sink and tub had hairs in them .....ALL the dishes were greasy and soiled......roaches and ant fighting each other... More

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Adrian V, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review
5 March 2013

Thank you for taking the time to review your recent stay. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. Please know that we have strict quality control standards that are meant to prevent an unacceptable situation like yours from occurring. All rooms... More

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Circleville, Ohio
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 February 2013

My husband and I are in Indianapolis for the next eight weeks on business. We always try to stay at an Extended Stay because we live on the road and appreciate the kitchen. We originally booked at the ESA on Southern Ave....what a giant MISTAKE!! The first room was so small we couldn't turn around and the toilet did not... More

Was this review helpful? Yes 1
Adrian V, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review
5 March 2013

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 20 February 2013

I have been staying at this location since April 2011 as my employment requires me to work in Indianapolis. The staff is friendly and courteous, and the room is perfect for my needs. I have no complaints - appreciate the new look that is taking place and the upgrades to the rooms (flat TV, new matress).

Was this review helpful? Yes
Adrian V, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review
5 March 2013

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More

Indianapolis, Indiana
1 review
1 of 5 stars Reviewed 5 January 2013

I have stayed in a few hotels in the last couple years for work and this was the worst experience I have had by far. The first thing that I noticed was the smell of my room which was an old musty smell. Then I thought that I would take a look in the fridge/freezer. The freezer smelled like something... More

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Adrian V, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review
21 January 2013

"I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. As this hotel’s manager, I challenge our staff to continually improve the experience... More

Indianapolis, Indiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 23 December 2012 via mobile

Staying here with my kitty's seem like home. The new mattress help me to sleep so well. Staff here treat me like family. Not sure how long I will be staying but, I have all the comforts and someone else to help clean.... Now if they just cooked

Was this review helpful? Yes
Adrian V, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review
3 January 2013

"Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More

Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 20 December 2012

This has been our home until we can restart in a new house soon. But in the mean time this place has been the best thing could anyone could use as a temp house or a home away from home you find. Room has the all the basics you need and some bonuses. As the time goes by it keep... More

Was this review helpful? Yes
See 2 more reviews by kls03 for Indianapolis
Adrian V, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review
3 January 2013

"I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to... More

Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 17 December 2012

First i most say that all the staff in this hotel are wonderful including the manager very friendly. The rooms are well equiped and i never needed anything but just get to my room and relax. I hightly recomend this hotel to any one specially co workers since im here contracting with my company. This hotel is 110 percent better... More

Was this review helpful? Yes
Adrian V, General Manager at Extended Stay America - Indianapolis - Airport, responded to this review
21 December 2012

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of... More

 
 
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Additional Information about Extended Stay America - Indianapolis - Airport

Also Known As:
Extended Stay America Indianapolis
Extended Stay Indianapolis
Indianapolis Extended Stay
Extended Stayamerica Indianapolis Airport
Address: 2730 Fortune Circle West, Indianapolis, IN 46241
Region: United States > Indiana > Indianapolis
Amenities:
Free Parking Kitchenette Pets Allowed Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #103 of 185 hotels in Indianapolis
Price Range:
Hotel Class:2 star (2*)
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