I had an awesome experience. The staff was very friendly and helpful! The hotel was very clean, quiet and relaxing. I will definitely stay there again!! I really appreciated the front desk staff. They were the best!!

We were on a cross country trip using the Best Western chain because of their great service and value. Weather forced us to stay overnight in Indianapolis and decided to try this hotel. It was the worst decision of our trip. The hotel is in an abandoned lot and almost impossible to find and enter. When we walked in the... More

I was traveling for thanksgiving holiday me and my family stay at this hotel we enjoy nice and clean room also best breakfast my kids enjoy waffle when I travel again to Indy I will definitely stay at this hotel

I stayed here the beginning of August. Overall, the hotel is nice, clean. The location is terrible. There is nothing but fast food near this location. Sadly b/c the hotel itself was clean and fairly close to my work I would have stayed here every time I was in indianapolis. Since I'm in town every week, they lost my business... More

I found the motel overall to be very good. My room was very clean and up to date. The A/C worked perfect and was pretty quiet. Not at all annoying. The front desk staff was friendly and very accomodating. I was there for 5 nights. I did have a couple of small issues that the staff took care of immediately.... More

I would recommend this hotel to anyone. It is a very clean and nice place to stay. The rooms were nice and clean. Liked the lobby when I walk in; it is very unique. The staff was helpful and nice. Got a good night's sleep. It is also located with a straight shot to downtown via E Washington St. Thanks... More

First of all, there is a bad smell all over the hotel. I do not know if it is smoke (the hotel claims to be non smoking) or mold, or both, but the fact is that the annoying smell is there. Best Western claims to have complimentary ammenities for guests, but when I asked for a toothbrush, there isn't any.... More

My girlfriend, and I was in town for the Black Expo. We arrived early noon, and checkin was not until 3:00, but we were immediately accomodated. The lady at the front desk was very nice and polite, She led us to an available room. regardless of the time of check in. That was no more a factor. The room was... More

Firstly, there is no elevator. We had to lug our luggage up to the second floor. The girl at the desk didn't offer any help. She was cold and not a help. There was no computer available for our use. We asked for pool towels and she replied they had none; othyer guests at the pool HAD towels. A little... More