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Hyatt Place Indianapolis/Keystone

3.0 of 5
9104 Keystone Crossing, Indianapolis, IN 46240 (Formerly "AmeriSuites")
Hotel amenities
Ranked #39 of 183 hotels in Indianapolis
4.0 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    17
    14
    8
    2
    1
Date Rating
Tschaller
Houston
Contributor
14 reviews
6 helpful votes
5 of 5 stars Reviewed 28 January 2012

Location is Northwest of downtown - customer service experience at check-in was excellent. Arrived on a rainy\slushy eve and the check-in was quick and the host pleasant and helpful. Will definitely stay here again. More

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Ustravelgirl13
Valparaiso, Indiana
Senior Contributor
24 reviews
15 helpful votes
5 of 5 stars Reviewed 26 November 2011

We stay at this location every year on Thankgiving evening. It is a great location and close to all the great shopping. Rooms clean and staff was super friendly! More

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RobinAnne
Owensboro, KY
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 21 November 2011

We stayed at the Hyatt Place Indianapolis Keystone November 16-20, 2011. We had a group of 221 youth and adults there for a conference downtown. The hotel staff and sales coordinator was absolutely the best staff I have ever encountered at a hotel. The rooms were perfect, huge, and most importantly CLEAN. Beds were soft and very comfortable. Travel downtown... More

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getagondola
Mishawaka, Indiana
1 review
4 of 5 stars Reviewed 5 November 2011

A very spacious room with a seating area, large flat screen tv, mini fridge, and a nice bed. I really enjoyed the kitchenette area, and the room seemed more like a suite than a standard hotel room. Took advantage of the decent free breakfast off the lobby. Not much drawer space for clothes and it was extremely dry in the... More

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BeachLover1501
Arlington Heights, Illinois
2 reviews
3 of 5 stars Reviewed 31 October 2011

My room was spacious, clean and quiet. Liked the sitting area with the large, flat-screen TV. Service was attentive and helpful. Would have liked a mini-bar in the room or possibly room service, but that's a small issue - there were a nice array of snacks, light meals and soft drinks available in the lobby. A good location at Keystone... More

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mlynn46953
Marion, Indiana
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

I stayed at the Hyatt Place for a girlfriends getaway a few months ago. It was very clean and the rooms are nice. I liked the feel of the room as there is two sections, one with a couch, sink, T.V. and desk and then the other with the bed. I would definitely stay here again. More

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Bealll95
Kansas City
Senior Contributor
24 reviews
61 helpful votes
5 of 5 stars Reviewed 6 August 2011

Our room was huge! Super nice! The staff was amazing! They saved us after the Sheraton lost our reservation AND now they were FULL!!! More

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Flintstone1234
Simsbury, Connecticut
Contributor
14 reviews
7 helpful votes
5 of 5 stars Reviewed 1 June 2011

Overall a perfect stay. The room was large with 2 double beds, quality linens and a large flat screen TV. There was a sofabed, however the thin blanket was dirty (the ONLY problem at the hotel - everything else was clean and in good or great condition). There was a nice small desk area, coffeemaker, mini fridge and counter. The... More

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Shaughn Riley, General Manager at Hyatt Place Indianapolis/Keystone, responded to this review
7 June 2011

Dear Flintstone1234, On behalf of the entire hotel team, I would like to thank you for taking the time to review our hotel. We are incredibly pleased that you had a terrific stay at the Hyatt Place Indianapolis Keystone. We always strive to exceed our guest's expectations and are glad we were able to create such a great experience for... More

aldean1fan
indiana
1 review
3 of 5 stars Reviewed 22 May 2011

I booked 2 rooms here because of internet website saying it was .2 miles from the Verizon Music Center and we thought we could walk there and back. When we checked and I asked about location and the girl said "its about a 20 minute cab ride depending on the traffic" I asked about what was said on the internet... More

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Shaughn Riley, General Manager at Hyatt Place Indianapolis/Keystone, responded to this review
7 June 2011

Dear aldean1fan, On behalf of the entire hotel team, I would like to thank you for taking the time to review our hotel. I apologize there was an issue with the information you received regarding the distance between the Music Center and the hotel. We did confirm that on the hotel information page, it does indicate the Music Center is... More

lmarcas
Chicago
Reviewer
4 reviews
3 of 5 stars Reviewed 15 May 2011

We dropped our daughter off at the grandparents' and enjoyed a nice quiet night of 10+ hours of sleep. For these purposes, the hotel was great -- a nice king bed in a quiet room -- we heard nothing on a rather sleepy Saturday night. The hotel is an older hotel that recently was renovated, so you get all the... More

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Shaughn Riley, General Manager at Hyatt Place Indianapolis/Keystone, responded to this review
16 May 2011

Dear lmarcas, On behalf of the entire hotel, I would like to thank you for taking the time to review the Hyatt Place Keystone Crossing. We are pleased to hear that you enjoyed your stay with us. Please know that I will be reviewing the bandwidth note that you mentioned during your stay. As we are constantly striving to exceed... More

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Hyatt Place Indianapolis/Keystone Also Known As

  • Hyatt Place Indianapolis Keystone
  • Hyatt Indianapolis
  • Indianapolis Hyatt
  • Hyatt Place Indianapolis
Address: 9104 Keystone Crossing, Indianapolis, IN 46240 (Formerly "AmeriSuites")

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Hyatt Place Indianapolis/Keystone
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