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Extended Stay America - Indianapolis - Castleton

2.5 of 5
7940 North Shadeland Avenue, Indianapolis, IN 46250
Hotel amenities
Extended Stay America - Indianapolis - Castleton
Ranked #92 of 185 hotels in Indianapolis
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13 reviews from our community

    Trip type
Traveller rating
    3
    4
    3
    3
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Date Rating
Sylva, North Carolina
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 12 May 2013

Like a lot of people that travel, I stay at all motels...mainly the one's that are convenient to my work.Hyatt Regency to Knights Inn....I mean, even the Motel 6 motels have hair dryers in the rooms. I asked the front desk for one and they are all loaned out. Bring you own hair dryer. I mean...I haven't traveled with a... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Indianapolis - Castleton, responded to this review
14 May 2013

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that there were no hairdryers available for you to use during your stay. In response to your feedback, I am placing an order for extra hairdryers to ensure that we always have at least one available at the front desk upon request.... More

Livonia, mi
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 31 March 2013

I stayed here for several days and found it to be a very decent Extended Stay. The room was comfortable and the staff very pleasant, expecially Mecka at the front desk. There was a Golden Corral across the street and a Walgreen and Kroger within 2 miles.

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See 2 more reviews by crystalman for Indianapolis
Adrian V, General Manager at Extended Stay America - Indianapolis - Castleton, responded to this review
30 April 2013

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to... More

Detroit,Michigan
1 review
5 of 5 stars Reviewed 11 December 2012

It's great to be able to cook you own meals at the end of a long day, and be in a well taken care of room that totally relaxes you, to be able to watch a premium cable channel without spending a dime, very cool.

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Adrian V, General Manager at Extended Stay America - Indianapolis - Castleton, responded to this review
17 December 2012

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Indianapolis - Castleton. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are... More

Cayuga, Indiana
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 30 October 2012

I stayed at this hotel while I was attending a training seminar in Indianapolis. I had absolutely NO complaints whatsoever! Extremely quiet area, you get discount coupons to the Golden Corral restaurant that is right next door. I had a great nights sleep and everything was extremely clean and well maintained.

Was this review helpful? Yes 1
See 4 more reviews by Kandlelight for Indianapolis
Adrian V, General Manager at Extended Stay America - Indianapolis - Castleton, responded to this review
16 November 2012

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More

Kentucky
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 10 June 2012 via mobile

It's an Extended Stay, meaning that it's a hotel for those who need an inexpensive place to stay with few of the frills and amenities of some of the higher end chains. And, in that, it does its job we'll. The hotel is located on the northeast side of Indy, just off of the 82nd exit from I-69. The area... More

Was this review helpful? Yes 2
ChristopherTM, Manager at Extended Stay America - Indianapolis - Castleton, responded to this review
16 July 2012

Thank you for taking the time to review your recent stay at Extended Stay America Indianapolis - Castleton.  Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory.  Please understand how truly sorry I am. I am eager to respond to your concerns regarding our hotel amenities.  It is our mission... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 June 2012

We travel all over the country as truck drivers and have stayed in several motels in the process. We have encountered hundreds of people working with the public in motels, restaurants, etc. That have no business being in that capacity and would have been fired back when mgrs and business owners had the balls to run their businesses the way... More

Was this review helpful? Yes 2
ChristopherTM, Manager at Extended Stay America - Indianapolis - Castleton, responded to this review
16 July 2012

Thank you so very much for your glowing review of Extended Stay America Indianapolis - Castleton. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family,... More

Hamilton, ON
Top Contributor
80 reviews 80 reviews
77 hotel reviews
Reviews in 67 cities Reviews in 67 cities
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed 18 September 2011

Generally speaking, Extended Stay America properties are usually pretty good for the money, unfortunately, their Castleton, IN property is quite a dissapointment. It's by no means terrible, but there were a few things that made me really annoyed during my brief, one-night, stay. For one, the AC unit in the room leaked all over the carpet. it leaked so much... More

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Indianapolis, Indiana
1 review
4 of 5 stars Reviewed 30 July 2011

It's not the fanciest place, so if you're used to the Sheraton or Marriott then you might not be comfortable, but it gets the job done. Really decent price and basically everything you need for an extended stay. The kitchen is alright, all it's missing is an oven, it has two burners which get the job done when you need... More

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Indianapolis, IN
1 review
2 of 5 stars Reviewed 2 August 2010

The check in was smooth, as I had reserved online. However, the AC in my room leaked water all over the floor and had to be repaired. The windows were hard to open. The shower curtain was mildewed and had to be replaced (I removed it and took it down to the front desk, as housekeeping had totally ignored it.)... More

Was this review helpful? Yes
Columbia, South Carolina
1 review
3 of 5 stars Reviewed 24 June 2010

I had no problems checking in. My room was clean and cozy. Staff was there if I needed them but didn't bother me at all.

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Additional Information about Extended Stay America - Indianapolis - Castleton

Also Known As:
Extended Stay Indianapolis
Indianapolis Extended Stay
Address: 7940 North Shadeland Avenue, Indianapolis, IN 46250
Region: United States > Indiana > Indianapolis
Amenities:
Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #92 of 185 hotels in Indianapolis
Price Range:
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Indianapolis - Castleton
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