I took my son on Jan. 3rd for his 9th birthday. We arrived around 6 thinking we had till 9 and all day the next day. The water park closed early at 7PM because of low attendance. That is NOT right!! PLUS the regular pool was closed by the health department...... That is what the orange sign on the gate... More

We went to Caribbean Cove this past weekend, the water park was nice and the kids enjoyed it, the only problem I saw was that lieguards were texting while they should have been watching the water and the guests, I do not think they should be allowed to have cell phones while working. The other issue that I had was... More

My family and I decided to visit the Caribbean Cove for an overnight stay. I booked a room through the front desk and when I arrived the front desk gave me a room next to the entrance near the park. No wireless as advertised, no sofa as booked, and not a quiet comfortable stay at all. The walls are paper... More

My family just visited this facility this past weekend and to say the least, it was not worth our hard-earned money. The room we stayed in had a broken headboard, a remote that didn't function, and dirty crumpled up sheets for the pull-out sofa bed. The water park, although my kids had fun, wasn't appealing to the eye because of... More

This hotel is extremely run down and filthy. The room just felt dirty. The curtains had stains all over them, my toddler found all kinds of disgusting things on the floor (cheez it, trash), mold in the tub, run down ceiling in the bathroom. It was just gross. We came to Caribbean Cove with my in-laws and we had 3... More

I stopped in Indianapolis on business and wanted to book @ Holiday Inn that I have visited before. The hotel is no longer a Holiday Inn but I stopped anyway. The front desk manager was super nice, check- in was easy and he even gave me a razor and some shaving cream because I forgot to bring them. The sports... More

We reserved an over sized room w/2 queen beds, sofa sleeper, microwave and mini fridge (to accommodate our family of 6). When we showed up we were impressed with the nice lobby area until.......... they put us in 2 small room’s w/NO mini fridge, microwave or sofa sleeper. The manager apologized for the inconvenience but didn't take one red penny... More

We booked this hotel as the recommended hotel was sold out. The hotel is managed by Holiday Inn as it is a large hotel with lots of rooms. The staff were quite welcoming and helpful and put us in a quiet part of the hotel. Since the hotel has an water park attached, it's probably more for families and not... More

Me an my family stayed at this hotel after reading the reviews on this site.You people only give credit when you find something to complain about to get your money back. I enjoyed the whole stay from check in ( hot but funny front desk staff). The food was awesome. The people working at the bar were great to.The only... More