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Omni Severin Hotel

4.0 of 5
40 West Jackson Place, Indianapolis, IN 46225 (Downtown Indianapolis)
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Omni Severin Hotel
Ranked #10 of 185 hotels in Indianapolis
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351 reviews from our community

Traveller rating
    169
    123
    26
    22
    11
See reviews for
Families
66
 
Couples
79
 
Solo
23
 
Business
113
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Sainte-Catherine, quebec
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 May 2013 NEW

I stayed at this Hotel during a recent 3-day visit (for business with colleagues) - May 8-10, 2013. Beginning with our arrival, the friendly staff greeted us outside and offered a bottle of water and and assistance with luggage. Check-in was smooth, quick and efficient and the rooms were just perfect for the occasion (business) but would have been a... More

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Omni_Manager, Manager at Omni Severin Hotel, responded to this review
17 May 2013

Thanks for taking the time to write a review. For leisure travelers looking for a larger room, we do have upgraded suites (some with balconies with views of the city). So if you are looking to come to Indianapolis on vacation and would like more space, we hope you will check out our suites. We’re glad you enjoyed your stay... More

Southbury, Connecticut
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 10 May 2013 via mobile

My one week stay at the Severin for a local conference was the most outstanding hotel stay I've had in 25 years of business travel. They room was immaculate and perfect. The staff attended to every need and run a top notch operation. Even questions and shortfalls are handled with total concern for the customer experience. I recommend the Omni... More

Was this review helpful? Yes
Omni_Manager, Manager at Omni Severin Hotel, responded to this review
17 May 2013

This is one of the best reviews we've ever received. Thank you for taking the time to post it. We're so glad you enjoyed your stay and we look forward to seeing you next time you are in Indianapolis. More

Stanmore, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 May 2013

I spent over a week here, and thoroughly enjoyed my stay. The first room had a faulty A/C unit, so I ended up with a better view. Breakfast is awesome, as only the americans could do it. Gallons of fresh OJ, good coffee, pancakes and French toast. A serious risk of weight increase. One gripe: why must they play inappropriately... More

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Omni_Manager, Manager at Omni Severin Hotel, responded to this review
17 May 2013

Thank you for your review. We always appreciate reviews from our international guests, and we're glad you enjoyed your stay. Sometimes the lobby music can be a bit loud. We will pass along your comments and see if we can keep the music at a more reasonable volume. We hope to see you again next time you are in Indianapolis. More

Fort Wayne, IN
Top Contributor
88 reviews 88 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 7 May 2013 via mobile

Stayed here for business. A private reception in the lobby was top flight -- terrific heavy appetizers professionally served. Good sound system for local jazz duo. Next morning breakfast buffet was excellent. Healthy options as well as traditional favorites. Front desk staff was impeccable. Only negatives were loud fan in room heating system and shortage of bathroom shelf space. All... More

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See 5 more reviews by OpenToNewAdventures for Indianapolis
Los Angeles
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 May 2013

I'd never been to Indianapolis, and needed to organize a two-day meeting in a central location. I chose the Omni in large part because it had great rates on Expedia given the hotel rating. They lived up to it - the staff was wonderfully helpful in accommodating our needs (space, catering, a/v support, etc.) as well as basics like airport... More

Was this review helpful? Yes
Omni_Manager, Manager at Omni Severin Hotel, responded to this review
17 May 2013

We're glad we were able to be the venue for your two-day meeting. We always appreciate reviews from meeting planners. Hopefully your travels will you bring you to Indy in the future. More

Greenville, South Carolina, United States
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 May 2013 via mobile

This hotel didn't have the best reviews on trip advisor but I picked it anyway. I made the right choice. From the moment we arrived, we were treated great. I loved the room. We got the plaza suite, which is huge with 180 degree views. Staff was courteous and timely. I will stay here again. But why don't high end... More

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See 3 more reviews by Justin C for Indianapolis
Omni_Manager, Manager at Omni Severin Hotel, responded to this review
17 May 2013

We're so glad you enjoyed your stay. Please join our free Select Guest program and you will received free in-room Wi-Fi. We look forward to your return visit. More

Kaneohe, Hawaii
Top Contributor
79 reviews 79 reviews
8 hotel reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 May 2013

I stayed there for a week for a conference. It was a quick, easy walk to the convention center. It is also connected to a mall. There are tons of restaurants nearby. The staff here are so friendly. Always asking if we need help, directions...I would stay here again.

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See 4 more reviews by Lisa60653 for Indianapolis
San Diego
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 May 2013

Stayed at the Omni for business. Very attentive staff. Rooms are clean, spacious, and well appointed. Amenities are very plentiful. Restaurant is very good. The hotel is very well located with good access to downtown restaurants.

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Dunn, North Carolina
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 21 April 2013

Business stay & they were able to add a night for me so I wouldn't have to switch hotels for my 3rd night in town. Staff was very friendly, valets all exceptionally helpful, great Starbucks in the lobby, fruit-infused water in the lobby each night with fresh apples available. Comfey bed, fine Internet service. Will stay there again.

Was this review helpful? Yes
See 4 more reviews by JRaeJ for Indianapolis
Michigan town
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 20 April 2013

This hotel is right in the heart of downtown Indy. It is near restaurants and attractions and is attached to the Mall and the Convention Center. The room was a bit small and did not have many outlets/plugs and there was no exhaust fan in the bathroom. There is a Starbucks off the lobby and the staff (from the valet... More

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See 3 more reviews by weekendgetaways010 for Indianapolis
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Additional Information about Omni Severin Hotel

Also Known As:
Omni Hotel Indianapolis
Omni Indianapolis
Indianapolis Omni
Address: 40 West Jackson Place, Indianapolis, IN 46225
Phone Number:
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotels in Indianapolis
#15 Family Hotels in Indianapolis
Price Range: €€
Hotel Class:4 star (4*)
Reservation Options:
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Omni Severin Hotel
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