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Hyatt Regency Indianapolis

3.5 of 5
1 South Capitol Avenue, Indianapolis, IN 46204
Hotel amenities
Special offer
FREE Breakfast!
Ranked #68 of 183 hotels in Indianapolis
3.5 of 5 stars 182 Reviews
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182 reviews from our community

What travellers say about this hotel
  • Valet parking(5)
  • CUSTOMER SERVICE(3)
  • Big city(3)
  • Very nice(3)
Traveller rating
    35
    64
    37
    26
    20
Only show reviews for Family (27) | Couples (39) | Business (76)
Date Rating
Shawn1981
Alliance, Ohio
Contributor
18 reviews
9 helpful votes
2 of 5 stars Reviewed 30 January 2012

My wife and I decided to take a weekend trip to Indy for the Monster Energy Supercross, we wanted a romantic getaway and decided to step it up to a 4 star hotel. We were excited to be within walking distance of the big mall and to Lucas Oil Stadium for the race. I have a chronic pain disorder and... More

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Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this review
6 February 2012

Shawn1981, Thank you for taking the time to give us your feedback on your recent stay. I apologize for the poor service you experienced. Rest assured that costumer service is our top priority and we will address the issues you mentioned in your review. On your next visit to Indianapolis, we invite you to experience the customer service that you... More

Duffy088
Bradford, Ontario
Reviewer
5 reviews
22 helpful votes
3 of 5 stars Reviewed 30 January 2012

The management at the Hyatt in Indy need to be aware that exercise rooms are an important element for the business traveller and need daily maintenance. On Wednesday, towels, water and anti bacterial wipes. Thursday, no water, no anti bacterial wipes. On Friday, no water, no towels or anti bacterial wipes. Very dissappointing from the Hyatt chain.....which should be a... More

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kay p
Cincinnati, Ohio
1 review
1 helpful vote
3 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

First of all, I will not go back to this hotel for something that seems very small but is extremely frustrating... They have 20 floors, 4 elevators, and a LOT of guests... which means it can take literally 30 minutes to get to your room (count on at least 10). Before I go any further: The bedding made me break... More

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flamingoette
Florida
Reviewer
5 reviews
2 helpful votes
5 of 5 stars Reviewed 23 January 2012

Check in was a breeze, lobby area is great offering starbucks and subway along with other restaurants and cafe and small bar. Hallways are open to the large building so there is not that stuffy feeling. Corner room was spacious, everything was neat and clean. Bed and pillows were most comfy. Conveniently located to everything in this fun little city.... More

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911RN
Illnois
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 18 January 2012

This hotel has a great downtown location, you can walk almost anywhere downtown if you choose. We booked this room thru Priceline 1 day prior to our visit. We self parked in the underground garage for $22, which was the going rate at most area garages. Check in was flawless. The entire hotel was modern and clean. The 4 elevators... More

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homeykat
ohio
Senior Contributor
24 reviews
19 helpful votes
5 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

I've stayed at this Hyatt, but not since the remodel. The rooms have new furnishings and the bathrooms have also been redone. The bed was very comfortable. I enjoyed the new look of the rooms and hallways. We stayed here for a cheer competition, we were on the 18th floor, and the elevator situation was never horrible. The room has... More

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Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this review
19 January 2012

Homeykat, Thank you for your review of our Hotel. We are pleased that you found our renovation to be comfortable and our staff to be accommodating. Those are the best compliments we can receive and we strive for these kind of reviews. We hope to see you back with us during your next cheer competition and we will continue to... More

Greg O
Brunswick, Ohio
1 review
4 of 5 stars Reviewed 16 January 2012

We stayed this past weekend for a national cheerleading competition. I would like to compliment the entire staff on making attempts to make sure we were satisified. Yes, the elevators are slow, but the staff noticed I had given up waiting and started towards the stairs when a maintenance person instead asked that I follow him to an employee elevator.... More

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Pat0913
Bloomington, IN
Senior Reviewer
6 reviews
4 helpful votes
4 of 5 stars Reviewed 12 January 2012

No complaints about room. Just gorgeous and all very modern. Nice Ipod dock and lighting. Beds are small. Huge bathroom. Great view. Loved it was connected to Circle Centre Mall, a real plus. Parking was not free and Wifi was 10 bucks a day. Construction was LOUD but stopped at 5 pm, thank goodness. I would go again but after... More

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rusty0707
Chicago, Illinois
Senior Contributor
32 reviews
10 helpful votes
4 of 5 stars Reviewed 3 January 2012

We did book this hotel though priceline and got the hotel for for under 50 dollars. Cant complain about that. Parking was 22.00, little high. But overall Within blocks to tons of restaurants. There was a little construction going on at the hotel, but did not bother us too much. It did look like this will soon be conected the... More

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Eric R
Raleigh, North Carolina
1 review
4 of 5 stars Reviewed 1 January 2012

This hotel is very beautiful and a great place to stay, at Priceline prices. If not for priceline, I would never stay at a hotel like this. Even though it is a great hotel, the fact that parking is $30 a night and they charge for Wi-Fi, where every place in America has free wi-fi (starbucks, panera, gyms, malls, etc)... More

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Hyatt Regency Indianapolis Also Known As

  • Indianapolis Hyatt Regency
  • Hyatt Indianapolis
  • Indianapolis Hyatt
Address: 1 South Capitol Avenue, Indianapolis, IN 46204

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Hyatt Regency Indianapolis
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