We were part of a large group in town for a basketball tournament. I honestly think no one has done maintenance here in a long time. My bathroom faucet leaked like crazy in a particular position. The door wouldn't catch when the automatic door closer closed and left the door open about one-half inch, so we had to pull it... More

We booked this hotel due to the location and heated pool with hot tub. We knew we'd have several hours down time on both days and had planned on lounging by the pool. However, as you enter the pool room, the door and glass are broken, and you can see a scum on the top of the water. Also, it... More

I reviewed this hotel a while back and didn't have problems. We stayed there at the beginning of February. My son had an appointment nearby so we thought we'd stay again since we liked it the last time. This time was different. I know they are renovating so we were on a different floor this time. The room was huge.... More

We are Choice Hotels card members and have stayed at many Comfort Suites and have always been satisfied until this hotel. It is a dump: slanting floor, peeling paint, chipped/broken furniture. We had problems with the toilet at 10:00 pm and were told maintenance wouldn't be in until midnight. We ended up moving to a different room which was in... More

My husband and I stayed here one night. Once every few months we try to spend a night away from the kids at a local hotel. We live in Carmel and was able to get a great deal here. I would definately not stay here again! I will start with the only positive thing, the rooms are HUGE, at least... More

I have stayed at many Comfort Inns and Comfort Suites, and this was the worst. We were going to be in the area for a while, since a relative was terminally ill in a nursing home in Carmel, so we were trying to cut down on expenses and moved from the Hilton Garden Inn. Big mistake. The bed was OK.... More

We didn't have our normal options of hotels because of the FFA convention being in town. Our normal areas/hotels we stayed at were either booked solid or overly priced. We "settled" on this hotel because it was cheaper than any others and had rooms available. We were thinking that we would be "slumming" it here because of all the negative... More

Stayed one night at the Comfort Suites. While the hotel's entrance is very nice, the room could of used a good cleaning, some minor repairs. There was a hotel in the bathroom door as well as water stains on the sheers and around the windows. Room was very quiet and the desk clerk was very helpful. But internet access was... More

I was a bit disappointed with the room. We got a suite with a king sized bed. The room was very run down and in need of repairs. Bathroom door would not shut without lifting on the door which raised the hinges. Floor tile in the bathroom was cracked and loose. Overall fell below my comfort level. Lobby is huge... More