I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about our friendly and accommodating staff; however, we apologize regarding the quality of our linens, lack of cleanliness in your room as well as the inadequate heating/cooling unit and your billing issue. I met with the staff, and addressed... More

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to... More

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of... More