So bad I checked out after one night when reserved for three, found another hotel nearby same price much better accommodations and service. At first glance the hotel seemed to be a nice, cozy (little) hotel, pleasantly decorated. Upon entering the room, I noticed that the furnishings were badly scarred and old. They placed new curtains, duvet, etc to camouflage... More

I have stayed in many Marriott hotels across the world, but I found the staff at this hotel by far the best. Very friendly, welcoming... I would definitely be checking at this hotel again just to meet the staff again. A definite thumbs up especially if you plan to stay at Naperville. Keep up the good work.

Stayed for a January weekend with our Volleyball team. Cozy lobby area that we used for a Packer Playoff Party. Desk clerk was a polite Bears fan who was tolerant and professional. The TV's in the lobby are a little small, the breakfast was OK. Residence Inns rooms are generally spacious, same for this one. The decor was upgraded, which... More

So modern and well-planned, the Residence Inn is great for an overnight or a week. Rooms are sleek and contemporary rather like Great Rooms. This RI is particularly well run. Tony at front desk is a great source of information on local resources and restaurants. Breakfast and facilities are excellent.

Had to move family out of house for a week while house went thru restorations/renovations. Stayed in 2 bedroom suite. Outstanding property!! We had 2 suites. Staff treated us like family, knowing what we were going thru. From the time we checked in, until the time we checked out everything was perfect~staff, food, suites, housekeeping, workout room, pool, no issues... More

What a great hotel! We stayed for the weekend with kids in their 2 room suite. It was perfect. Lots of room and very clean. The staff was amazing! We arrived very late at night and was greeted and taken care of right away. The breakfas was perfect for everyone They had a full hotel this weekend but stll kept... More

Over 20 of our family members stayed here for one night so our children could shop after Christmas. From the time we checked in until we checked out, our experience was a positive one. When my sister had an issue with the heat in her room, she was switched quickly and the staff checked to make sure she was ok.... More

Agree with Memilliken...the one bedroom suite I had was smaller than other Residence Inns I have stayed in recently. Also, vent fan over range top was not powerful enough and I set off smoke alarm while there. They could also use a larger housekeeping staff as on one occasion, I returned to my room at 5:00 p.m. and they were... More

We spent 3 nights in a 1 bedroom suite. The employees were all great and helpful. Room was clean. Great breakfast also. However there were a few negatives. The 1 bedroom rental was smaller than any other Residence Inns we have stayed at. If we knew how small the room was we would have gotten a 2 bedroom for 2... More