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Chicago Marriott Schaumburg Hotel Reviews, Schaumburg

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Chicago Marriott Schaumburg

3.5 of 5
50 N Martingale Road, Schaumburg, IL 60173
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Chicago Marriott Schaumburg
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Ranked #24 of 25 hotels in Schaumburg
3.5 of 5 stars 169 Reviews
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169 reviews from our community

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Mexico City, Mexico
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
“Buzzing lights.....really?”
3 of 5 stars Reviewed 20 May 2013

Long away from home and after a delayed flight you want to wind down. Everything seems ok at your usual Marriott until you turn on either of the bedside lights to read or watch TV and you get an incessant buzzing sound from the cheap CFL light bulb... Really? At the lobby you also notice a cheap marquee-type lights coming... More

Was this review helpful? Yes
Maz I, General Manager at Chicago Marriott Schaumburg, responded to this review
31 May 2013

I would like to thank you for your feedback. We have taken a look at the lighting concerns and it seems to be from the fixture and not the actual light bulb. If you have the time I would like to speak to you a little more in detail on any other issues you may have had. Please feel free... More

Fort Wayne, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Not up to Marriott standards”
3 of 5 stars Reviewed 16 May 2013

I stayed here because of a conference, but was very disappointed in this hotel. I think every Courtyard I've ever stayed in would beat this hotel hands-down. As noted in other reviews, the expressway is noisy, and the wireless Internet is very spotty. I even called tech support, to no avail. I got assigned to a handicapped-accessible room, which had... More

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Maz I, General Manager at Chicago Marriott Schaumburg, responded to this review
31 May 2013

On behalf of all of us I would like to apologize for your experience with us. We have taken your comments and feedback and we will look into how we can make improvements. We are currently looking how to improve the noise issue from your adjoining room issue. We really value your feedback. Your scores on room cleanliness and service... More

Loughton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“50th birthday party - 3 nights stay”
5 of 5 stars Reviewed 15 May 2013

Lovely place, close to shopping mall, staff were really nice, good breakfast - although not full english as no baked beans. Complementary wi-fi only available in lounge which is a bit of a shame in the age and time. Wi-fi for a day aboout $10 - equivalent of what it costs in a month . Marriot should definitely do more... More

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Maz I, General Manager at Chicago Marriott Schaumburg, responded to this review
31 May 2013

I am glad to see that you spent such a special occasion with us at the Schaumburg Marriott. On behalf of all of us at the hotel we would like to wish you a belated Happy Birthday. I very much appreciate your wonderful comments regarding the staff service and breakfast. I have shared them with our team. We look forward... More

Warren, MI
Top Contributor
148 reviews 148 reviews
148 hotel reviews
Reviews in 100 cities Reviews in 100 cities
78 helpful votes 78 helpful votes
“Very Much a Mixed Bag”
3 of 5 stars Reviewed 14 May 2013

This Marriott excelled in certain areas but fell short in a couple important areas as well. Check in was handled by a friendly personable front desk agent who had me on my way in 30 seconds without feeling rushed. The lobby area and public spaces were clean, updated, and very nice. The elevators were very quick and had me up... More

Was this review helpful? Yes 1
See 5 more reviews by michtraveler1969 for Schaumburg
Maz I, General Manager at Chicago Marriott Schaumburg, responded to this review
31 May 2013

I would like to thank you for you feedback. It is the most valuable tool we have to improve our business. Thank you for your wonderful comments regarding the staff service and cleanliness of the hotel. In regards to your comment about the bathroom, we are limited by the physical size. We are in the process of renovating the guest... More

Hilton Head, South Carolina
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Where's the honor”
3 of 5 stars Reviewed 12 May 2013

We have stayed at Marriotts before and this one is alright. We are platinum members so we are automatically put on one of the consierge levels. The rooms are very nice and the staff had the room set a nice temperature. The lounge on the 14th floor is adequate. They have an "honor bar" not really. There is a sign... More

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Maz I, General Manager at Chicago Marriott Schaumburg, responded to this review
31 May 2013

I would like to thank you for taking the time to review our hotel. I would also like to thank you for your scores regarding the cleanliness and service areas of the hotel. I would like to apologize for your experience with the bar in the concierge lounge. I will discuss this with our team and take your comments into... More

Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Conveniently located, good service”
4 of 5 stars Reviewed 8 May 2013

The staff could not have been nicer. The room was clean and comfortable, maybe just a little "dated", but nothing that would keep me from staying again. Conveniently located to the highway and businesses in Schaumburg.

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See 4 more reviews by Vince Q for Schaumburg
Maz I, General Manager at Chicago Marriott Schaumburg, responded to this review
31 May 2013

I would like to thank you for your wonderful comments and perfect scores in all areas regarding the hotel. Our associates are some of the best in the business and genuinely take pride in what they do everyday. We are currently in the process of renovating the guestroom bathrooms, and we are slated to start a room renovation early next... More

Northern California
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Team Central”
4 of 5 stars Reviewed 2 May 2013

Room was comfortable although unremarkable. We have had two separate stays in the past couple of weeks for family events, both times the hotel was teeming with soccer teams. The hotel is very close to a large soccer field complex and apparently hosts many of the players and their families. The first afternoon we checked in we had just returned... More

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Maz I, General Manager at Chicago Marriott Schaumburg, responded to this review
31 May 2013

I would like to thank you for your wonderful comments and perfect scores regarding cleanliness, friendliness, location, and sleep quality. That particular weekend was indeed a soccer weekend. We are conveniently located with in walking distance to the fields which makes us a popular choice for the tournaments. We look forward to your next visit to the area, and appreciate... More

Tampa, Florida, United States
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Jaded look, but improved off-late”
4 of 5 stars Reviewed 1 May 2013

This is my second review on this hotel after my second stay last month. Despite have an unpleasant experience, I thought I should give it a try since I was impressed with the attentive resolution by the manager Mr.Migidi on the issues last time. This time, I could see that the services had improved with great timeliness. The lady in... More

Was this review helpful? Yes 1
See 2 more reviews by Voyager_Kams for Schaumburg
Maz I, General Manager at Chicago Marriott Schaumburg, responded to this review
31 May 2013

Thank you for taking the time to write your review, and your great comments regarding Migidi and the team. The cleanliness and service scores you gave us reflect the commitment from the team. We look forward to your next visit to the area. More

Suburban Area of Chicago, IL
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“A Nice Hotel, But Very Loud Weekend”
4 of 5 stars Reviewed 29 April 2013

I spent the past weekend at this property and found everything to be very nice. However, there were several grade and high school groups staying there over the weekend for various functions, and it was next to impossible to enjoy the pool or the pool area, even though I looked in on it several times. It was very loud and... More

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Maz I, General Manager at Chicago Marriott Schaumburg, responded to this review
31 May 2013

On behalf of all of us at the Schaumburg Marriott, I would like to thank you for your wonderful comments and scores. The hotel did happen to have several large groups in that particular weekend, and the pool area was extremely busy. We have opened the outdoor pool as well for the season, and hope that you come back to... More

Bartlett, Illinois
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Decent.”
3 of 5 stars Reviewed 8 April 2013

I stay at this property often as I get a good deal from a third party discount site, however it's just pretty average. The beds are comfortable, the bathroom is tiny, and the decor is 'okay'. The staff is really nice, but I have found on a few occasions that when I have asked them to call me a cab,... More

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See 2 more reviews by sumi9 for Schaumburg
Maz I, General Manager at Chicago Marriott Schaumburg, responded to this review
31 May 2013

Thank you for taking the time to write your review. I very much appreciate your wonderful comments regarding our staff. In regards to the size of the guest bathrooms we have started a renovation this week and should be complete by late summer. We look forward to your next visit to the area. Please feel free to call me with... More

 
 
Chicago Marriott Schaumburg
Chicago Marriott Schaumburg
3.5 of 5 stars 169 reviews
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Additional Information about Chicago Marriott Schaumburg

Also Known As:
Chicago Marriott Schaumburg Hotel
Chicago Marriott Schaumburg Hotel Schaumburg
Marriott Schaumburg
Schaumburg Marriott
Address: 50 N Martingale Road, Schaumburg, IL 60173
Phone Number:
Region: United States > Illinois > Schaumburg
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 25 hotels in Schaumburg
Price Range: €
Hotel Class:3.5 star (3.5*)
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Chicago Marriott Schaumburg
50 N Martingale Road
Schaumburg, IL 60173
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This is a shot of the atrium where the wedding ceremony was held. Would you want to sleep here? I can only imagine what that is.. Mold in the bathroom
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