While this hotel is a bit on the expensive side for me I have no complaints. My room was actually 2 rooms, a kitchen/living room and a bedroom/bathroom. There is a fully stocked kitchen and comfortable furniture in the living space. The bed was comfy and the shower had plenty of water pressure. There are nights where the manager provides... More

My wife and I just completed a stay at the Residence Chicago / Schaumburg and I sent a thank you note to the sales manager at my first opportunity to tell him how wonderful everything was at their location. The woman who checked us in was fantastic and went above and beyond what most front desk personnel typically do. I... More

My mother & I traveled again to Schaumburg, IL for a girls get-a-way weekend. The service was fantastic (just like last time)! Jim, the Senior Sales Manager is still there and he was helpful (as always!). (Thanks Jim!) The staff were wonderful and responsive. Would absolutely recommend this Residence to anyone thinking about traveling to the Schaumburg area! A+

My family and I stayed one night to visit the Lego Discovery Center the following day. This was our second stay in the hotel. On both visits the staff were exceedingly helpful and friendly, especially the front desk staff. It is a great place to stay with kids as the rooms are spacious and there is a sofa bed in... More

We just stayed here and enjoyed the room/location/breakfast that was included. That said, the furniture is a little dated. You could see that the dresser/table was a bit worn down, the picture hanging above the fireplace had the corners peeling off of it, and the couch cushion smelled like stinky feet. We ended up putting a sheet over the couch... More

I stayed at the Residence Inn, Schaumburg for two nights and I was impressed. The front desk employee (Billie) was extremely attentive and helpful with advice and guidance on things to do and places to go in the area. This young lady has a bright future ahead of her in the hospitality industry. My room on the fourth floor was... More

I have never slept in a more uncomfortable hotel room, and I travel a lot. Do not stay here if you have any back discomfort. My back was in so much pain it would wake me up during the night. It went stiff so that I was unable to turn during my sleep. I asked for a mattress pad for... More

I've stayed in Schaumburg several times and chose this property because its ranked #1 on TripAdvisor, can't believe that one. Pros- Room was clean and during the week they have free beer/ wine and food in the lobby. Location is in a quiet area and close to the mall etc. The work out room was also decent. Pool area looked... More

But felt that some of the staff was lacking in customer service skills. Room was well enough but found hair clumps on the floor and frayed carpet. Breakfast was good and stayed open later when more people came down.