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Crowne Plaza Chicago O'Hare

3.5 of 5
5440 N River Rd, Rosemont, IL 60018
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Crowne Plaza Chicago O'Hare
Ranked #11 of 16 hotels in Rosemont
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308 reviews from our community

Traveller rating
    91
    122
    60
    19
    16
See reviews for
Families
47
 
Couples
62
 
Solo
39
 
Business
140
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Buffalo, New York
Senior Contributor
39 reviews 39 reviews
35 hotel reviews
Reviews in 22 cities Reviews in 22 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

I stayed at this location while on an overnight trip to see a Chicago Bulls game. The check in was easy, the room was big and modern. The bed was very comfortable. The hotel is located near the convention center and close to an entertainment district with a comedy club in walking distance. There was a FREE 24hr shuttle to... More

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Corydon, IN
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 12 May 2013

The bed was comfy, the room quiet, and conference area convenient. I travel a lot and couldn't ask for more. Shuttle got me to and from on time. Would consider holding my own conference here in the future. The restaurant was extremely accommodating with my gluten-free diet needs.

Was this review helpful? Yes 1
New York City, New York
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 12 May 2013

1st off i was able to secure two nights at this hotel through their best price guarantee, so my stay was way CHEAPER than it would have been. So of course i felt everything was a great deal and honestly there is very little to complain about. 1st, become a rewards member for crowne plaza, you get comp internet, great... More

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Gunter, TX
Top Contributor
127 reviews 127 reviews
15 hotel reviews
Reviews in 44 cities Reviews in 44 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 7 May 2013

If you are attending an attending a convention at the Rosemont or just need a place close to the airport this a pretty good deal. You can walk to several real nice steakhouses and the convention center. Hotel is getting close to needing a facelift but it’s still clean and the bedding is nice.

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See 2 more reviews by CarnivoreGunter_TX for Rosemont
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review
10 May 2013

We have reviewed your comments regarding your recent stay and thank you for providing feedback to us. It is always our goal to provide an exceptional experience and great service to all customers. I am pleased to hear that our central location was very convenient to you. I am sorry to hear that you feel that our property is not... More

Hudson, Wisconsin
Top Contributor
154 reviews 154 reviews
21 hotel reviews
Reviews in 35 cities Reviews in 35 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 6 May 2013

This hotel is quite nice; its directly next to O'Hare and has plenty of amenities for the business traveller nearby. The rooms were updated and nice, faux granite in the bathrooms and tiled, had a central climate control, quite nice. Regarding the room, I'm not sure about the 'blue' theme they have going.....the hallway is all blue too and it... More

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CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review
8 May 2013

Thank you for choosing our hotel and for providing feedback. It delights me that you found our property quite nice and convenient. It is our goal to consistently provide superior service and accommodations. I am sorry that some aspects of our room did not live up to your expectations. We appreciate your valuable input. Thank you again for your feedback... More

Milton, Wisconsin
Top Contributor
62 reviews 62 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 May 2013

Took advantage of a on line special & was given this hotel. It was very clean, friendly & had a convenient shuttle to O'Hare. We ate dinner in the on-site restaurant. They had no problem with a gluten free meal request! The meals were large, so boxed up half & had them for breakfast the next morning! As a Priority... More

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See 2 more reviews by Karen B for Rosemont
CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review
8 May 2013

Thank you so much for your kind words and wonderful review. I am ecstatic to learn how impressed you were with the personal and efficient service you received throughout your stay especially in our Chicago Fire Oven Restaurant. Our Chefs are more than happy to ensure that every request including Gluten Free meals are an option for our valued guests.... More

Casselberry, Florida, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 29 April 2013

Always clean, always friendly, helpful staff, always consistent! Close enough to Downtown Chicago even know the traffic getting into the city is horrible. Also convenient to walk to the train and take the train downtown. We put lots of groups at this hotel and they have done a great job for us!

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CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review
7 May 2013

Thank you for your wonderful review. I am pleased to know how much you enjoyed your stay and that our staff made it especially memorable for you by providing a great guest experience on a consistent basis. I am ecstatic to learn that throughout your stay, all of the staff were friendly and accommodating and made you feel at home.... More

Fort Wayne, Indiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 24 April 2013 via mobile

We booked this hotel with the park, sleep and fly option using a third party website and the Crowne Plaza had our reservation waiting for us when we arrived. Check in was very efficient and welcoming. The hotel rooms are very modern and nice. The hotel is very clean also. We had no trouble with the airport shuttle; for the... More

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CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review
7 May 2013

Thank you for taking the time to provide feedback on your recent stay. I am thrilled to hear that your stay at our hotel was a wonderful experience. It sounds like you really enjoy the guestrooms and find the staff to be very friendly. I appreciate you choosing to stay at our property when your travels bring you to the... More

Fort Lauderdale, Florida
Top Contributor
59 reviews 59 reviews
11 hotel reviews
Reviews in 30 cities Reviews in 30 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 15 April 2013

The Crowne Plaza O'Hare is well situated near the airport and right across from Rosemont Convention center. Rooms are quite well appointed and comfortable. The covers on the bed seem to weigh a ton so not particularly comfortable. The bar and restaurant area are just OK, not really that great. Parking is just OK for convenience and outside so if... More

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CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review
7 May 2013

We have reviewed your comments regarding your recent stay and thank you for providing positive feedback regarding the location and the comfort of our well appointed rooms It is standard to charge guests for parking in order for us to remain competitive in the Rosemont area. We hope to welcome you back to our hotel in the near future. Sincerely,... More

janesville, WI
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 13 April 2013

This hotel was conveniently located across the street from the Akoo Theater. It was great to be able to just walk over to attend our show. We ate at the hotel's Fire Grill for supper, which had good food, efficient timing, and enjoyable atmosphere. Since we were traveling, we didn't want to leave all our luggage in the car overnight.... More

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CPOHotel, General Manager at Crowne Plaza Chicago O'Hare, responded to this review
7 May 2013

Thank you for your feedback. We are very pleased that your stay was comfortable and the location of our hotel was convenient for you. We have looked into the issues you referenced regarding the coffee maker in the room. Please know that I have addressed this matter as well as the luggage cart with our Rooms Director to ensure that... More

 
 
Crowne Plaza Chicago O'Hare
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Hotel Summarization (Beta)

What travellers say

  • Very nice(9)
  • Convention center(4)
  • Comfortable bed(4)
  • Long days(3)

Additional Information about Crowne Plaza Chicago O'Hare

Address: 5440 N River Rd, Rosemont, IL 60018
Phone Number:
Region: United States > Illinois > Rosemont
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotels in Rosemont
#11 Family Hotels in Rosemont
Price Range: €€
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Enjoy the BRAND NEW, Crowne Plaza Chicago O'Hare. With newly renovated guest rooms and suites, ballrooms, meeting rooms, restaurant, and common areas, our full-service hotel delivers BRAND NEW comforts, along with attentive service and a variety of amenities. Perfect for the business and leisure traveler, all just minutes from O'Hare and steps away from the Donald Stevens Convention Center and Rosemont Theater. BRAND NEW GUEST ROOMS AND SUITES - All 503 of the hotels guest rooms have been completely re-styled and are eco-friendly. The rooms are decorated with a delightfully rich design that is classic and comfortable. All of the furniture is custom made with the best materials and crafted by the finest of experts. Dining is delectable and close at hand. Choices include dining at Chicago Fire Oven, a full service restaurant which offers specialty sandwiches, salads, pizzas and burgers, grab a bite at On the Fly, offering a variety of breakfast pastries, salads and sandwiches, or relax at our Visibility Bar, enjoying specialty pizzas with 10 beers on tap. ... more   less 
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Also Known As:
Crowne Plaza Chicago o`Hare Hotel
Crowne Plaza Chicago o`Hare Hotel Rosemont
Crowne Plaza Rosemont
Crowne Plaza Hotel Rosemont

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Crowne Plaza Chicago O'Hare
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