As a Diamond Member I was pleased with my room, nice and clean. The wi-fi worked great. The service was exceptional at the front desk. Could not have been more polite or professional. The food in the restaurant, Liberty Tavern was just so-so and not what I was expecting. Dinner was average at best and the breakfast was pitiful. I...
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Dear Nuke38,
Thank you for your posting. We appreciate your comments on our front desk staff, the guest room and WIFI service. I'm sorry your experience in the restaurant wasn't as positive. Although we typically receive great feedback on the fish & chips, we will take another look at the recipe and cooking method. I'd appreciate it if you would...
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Good service, nice lobby, well appointed rooms, A/C no the best though.
Got toiletries, decent bath tub, comfortable bed, price is reasonable (compared to airport Hilton), so really not much to complain. Still recommend the Best Western if you want "80% at half the price"
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Dear Guest,
We're so pleased that you liked your room and the service, and appreciate that you took the time to write a review. We look forward to welcoming you back on future visits to the O'Hare/Rosemont area.
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I stayed here for one night and found this hotel to be welcoming from the moment I walked in the door and saw the lobby fireplace. My king bedroom was modern, clean and atypical of an "airport Hilton." Everything felt very new. The gym area has two distinct rooms - one for cardio and the other weights. This pleased me...
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We are so glad you found our facility to meet your needs. We will enjoy seeing you back into Hilton Rosemont soon!
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This place is a disaster waiting to happen. Nothing bad actually happen because I was paying attention to the details -- but clearly the management is not !
And their shuttle service is HORRIBLE !!!!!!!!!!!
And for some reason they addressed me as Mister ! Even though I am clearly a female. Staying at Hiltons around the world --- this...
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Dear Guest,
We're glad to read nothing bad happend during your visit, but clearly your stay could have been better. Considering that the overwhelming majority of our guests have a very positive opinion of our hotel, I'm very curious and would appreciate your contacting me directly to discuss the details of your stay.
Thank You.
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I would recommend this place to anyone needing a stay near O'Hare or the North suburbs of Chicago. We had a nice view of the Christmas lights on the streets outside and had jet after jet coming in for landing, a good thing to me, not a bad thing, since there was not a lot of sound from it. The...
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My 15 year old daughter and I recently stayed here on a trip to see a concert at Rosemont Theatre. Parking was only $18 for 24 hours and we parked in the lot next to the hotel, very close to walk to the entrance. The theatre was only ~3 walking blocks away. The staff was friendly, even taking our picture...
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Dear Guest,
Thanks for your posting. Although there is a charge for wifi in guest rooms, I apologize if our front desk team didn't explain upon check-in that we do offer free wifi in our lobby, restaurant, bar and business center.
I'm sorry that you didn't receive a corner room after our front desk agent said she would provide one....
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I recently traveled to Chicago for business and had the opportunity to stay at the Hilton. It is approximately 1.5 miles from the airport and I was quite surprise that I didn't hear any airplanes!
The room was very nice, clean, and had the latest decor. The bed was extremely comfortable and there were a sufficient number of plugs to...
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Dear Guest,
Thanks for taking the time to post a review of our hotel. I'm glad you found the accomodations to your liking and that our staff was so friendly.
The fee for parking is competitive with the other hotels in our immediate area, and in some cases less. I'm sorry if you found it to be too expensive. WIFI...
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Only stayed one night having arrived of a long haul flight. Had a stand by upgrade to a suite which we got and was a godsend with an infant. On arrival at O'Hare T5 with an infant and a lot of luggage we were faced with the major problem of how to transport the luggage and the infant to T3...
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Dear Guest,
Thank you for taking the time write about your good experience at the Hilton Rosemont. We're delighted that you enjoyed your accomodations as well as room service breakfast. I'm glad that you found our staff friendly and that they made you feel at home....that's what it's all about in the hospitality business.
We look forward to welcoming you...
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I stayed here while attending a friend's wedding recently. Very convenient to O'Hare and the EL station into the city. The rooms are quiet, clean and modern. Bathroom is clean and the toiletries are very nice. Not the cheapest around the neighborhood but definitely worth the stay if you want something above the normal "convention" place.
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Dear Guest,
Thanks for your posting. We're pleased that you found the hotel clean, quiet and modern. Many of our guest's also tell us this, and so we appreciate that you shared your comments on Trip Advisor.
We hope you return to the Hilton Rosemont on future trips to the O'Hare/Rosemont area.
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I arrived late at O'Hare, thinking we were going to the famous O'Hare Hilton, a noted
prison-like hotel in the middle of the airport. No. Indeed, we were going to the Rosemont Hilton. The bad news: you have to drive a couple of miles, not walk. The good news: it is a
very relaxed place, with not too much traffic,...
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Dear Guest,
Thanks for your posting. The Hilton Rosemont is the newest of the Hilton Family of Brand property's in the O'Hare/Rosemont area, and we're glad you stayed with us. We hope you consider lodging with us again when traveling to our area.
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436 Reviews
253 Reviews
