The nearest hotel to O’hare terminal with easy access to the trains too, you only need to walk less than 10 minutes to the check-in counter (ours was the United airlines terminal at the time).
Standard Hilton rooms, but as HH Gold got upgrade to the executive floor, internet, free bottled water, and breakfast. Accommodating staffs. Good value.
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Thank you for posting your comments about our hotel on Trip Advisor. We're glad you enjoyed staying with us and we value your loyalty as a Hilton Gold HHonors member.
We look forward to welcoming you back in the future.
Sincerely,
Anna Falco
Executive Assistant to the General Manager
Hilton Chicago O'Hare Airport
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This hotel is conveniently located at the O'Hare Airport. To our suprise if you book this hotel at the right time it can be very inexpensive (under $100). When traveling to the Chicago area,we choose this hotel location because it is within a very short walking distance to the airport and the train system, the rooms are clean and the...
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Thank you for the good comments you posted about our hotel on Trip Advisor.
We're glad you stayed with us and look forward to welcoming you back in the future.
Sincerely,
Anna Falco
Executive Assistant to the General Manager.
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I stayed in this hotel in October of 2011. I was there for a weekend convention. The hotel staff was amazingly friendly and the rooms were excellent. I got a great group rate wich tells me the staff is very accomodating for groups. They also worked with us on a great group deal for meals at the hotel the entire...
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Thank you for the comments you posted about our hotel on Trip Advisor. We're glad you enjoyed your stay and trust you were here with a group for a meeting. We service many meetings that include planned meal functions, and it is encouraging to know that all the arrangements met with your satisfaction. Please note that we do offer complimentary...
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The check in was a little slow, but firmly and helpful staff. Concierge got NE a discount in a cab to town and gave me a coupon for reduced cover charge at Kinston Mines blues club
Smoking room was smelly, more so than most
Breakfast was good, but pricey
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Thank you for the comments you posted on Trip Advisor about our hotel. We apologize if your smoking room was not completely satisfactory and have shared your comment with the appropriate department head so that improvements can be made.
We hope that you will visit us again in the future.
Sincerely,
Anna Falco
Executive Assistant to the General Manager
Hilton...
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I've stayed here twice. Both times I had an overnight layover. First time was in March 2011, I used my Hilton points for the room. Second time was last night, courtesy of United voucher. Yep, I've never actually paid cash to stay here. That said, if United Airlines hadn't put me up her, I would have stayed and payed the...
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Thank you for the comments which you posted about our hotel on Trip Advisor. We appreciate your high recommendation.
We appreciate your loyalty as a Hilton Diamond member, and we look forward to welcoming you back again in the future.
Sincerely,
Anna Falco
Executive Assistant to the General Manager
Hilton Chicago O'Hare Airport
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Luckily had advanced booked at very cheap rate about 10 days prior to stay (Jan 20) as due to the sudden snowfall in Chicago the hotel was starting to get full of people from stranded flights when I arrived at about 6pm. Checkin was easy at the HH desk very friendly staff, two bottles of water, breakfast voucher for continental...
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Thank you for the comments you posted about our hotel on Trip Advisor. It was a pleasure to serve you here and we look forward to welcoming you back in the future.
Sincerely,
Anna Falco
Executive Assistant to the General Manager
Hilton Chicago O'Hare Airport
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I've stayed here many times over the years. The location speaks for itself. This last time we had a very late arrival and 2 days later a 6:40am departure. Snow storm in between. No better place. What I noticed this time were three areas: The bathroom amenities have improved, the Front Desk was excellent, and the buffet Breakfast and staff...
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Thank you for the comments which you posted on Trip Advisor about our hotel. We appreciate your feedback as it is very important to us. We're glad that you were able to take advantage of the convenience of our location and that you were able to enjoy the services that we offer. We hope that you will visit us again...
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Mixed review here. Check-in was prompt with acknowledgement of Diamond and upgrade to a "theatre room". I struggled coming in the front door with three bags (2 large for a medical trip) but neither the employees in front of the desk or at the bell desk seemed to notice nor was there an offer for assistance to the room. The...
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We apologize for your not being completely satisfied with your initial accommodations and service, but are glad to know that Dwight was able to relocate you to another Theatre room and have another meal sent up. Be assured that your comments are shared with the appropriate department heads so that improvements can be made.
We value your business and hope...
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Flight at Ohare was cancelled due to some snow Jan 20, 2012. Clerk at desk tells me "our rate for TODAY is 199.00 per night". There were 700 flights cancelled at Ohare on this date. Found out later that the normal rate for my room on a friday is 109.00. Will never stay here again and will make sure everybody...
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We are very sorry for the poor impression you may have received due to the rate quoted to you on January 20, 2012. Our rates fluctuate according to supply and demand and do not only fluctuate daily but can even fluctuate throughout the day. This is a normal practice in our business but certainly not as an intent to take...
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Had to stay here on 1/20/12 due a flight cancellation. Had just stayed in a Queen suite down the road for 12 nights for $ 79.99 pr night and it was a nice place. The Hilton on the other hand has average accomodations and they hosed me for $ 231.00 for one night! Went down to restaurant to have a...
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We are disappointed to see the comments which you posted on Trip Advisor about your recent stay and the rate that was charged to you, and we do apologize for any poor impression this may have caused. Our rates fluctuate according to supply and demand. This is a normal practice in our business but certainly not as an intent to...
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