I stayed at the Westin for a night for an event taking place in the hotel. Generally I found the hotel to be quite acceptable - a good size room, electrical outlets a-plenty, a beautiful big-screen tv, a terrific bed. The room was an updated one and I paid a premium to stay in it (maybe about $20). Its a... More

Good rate, meager and dull bar, great location. Expensive parking. Would stay there again, but only overnite. Comfortable rooms, and quiet, at least on weekends, Standard Westin, nothing exceptional or horrible.

A very nice hotel with large rooms. The only reason I gave it a four is because of the charge for internet and for parking. When you drive to a hotel, you need to park your car. It is not right that you need to pay extra to park your car. The internet should be free not 12.95 per day.... More

I call it suprise stay, because we were not planning to stay in Chicago once my husband and I were there only because a problem with our conecting flight from Vancouver. Due to bad weather conditions in Chicago (it was really cold there) our filght got delayed from Vancouver, we lost our connection at O'Hare, and United Airlines had the... More

Got into Chicago on a Saturday afternoon around 5. Took the Westin shuttle (free) to the hotel. The check in was accurate and very quick . My room was clean and comfortable and the internet worked well and had no issues. The only negative is the food and drink are very expensive. A turkey club, fries and a coke was... More

HAd the opportunity to stay at this hotel for 3 nights in April to attend a conference. Very nice hotel, clean and well-maintained. The staff was very efficient and friendly. There is a gym, mostly aerobic equipment, an indoor pool and hot tub. The hotel is close to the airport and the hotel provides frequent shuttle service. The Rosemont CTA... More

While the Westin O'Hare has all the services you would expect from a full service hotel, it was the Banquet staff that stood out the most as unusually excellent. From Grace, who brought out separately prepared healthy meals in lieu of the fried main dishes and heavy cakes, to her supervisors who served with efficiency and politeness, the Banquet experiences... More

This hotel has been renovated and looks appealing. However, things don't work and the service leaves a lot to be desired. Here are the things I experienced between 2012-2013 for three business stays. No hot water one morning; a toilet that backed up and overflowed; a shower that is not separated from the remainder of the bathroom by anything except... More

Traveling through O'Hare on the way back to the west coast. Just off airport property, but only a five minute trip from the terminals. Excellent location, acceptable price- point, free shuttle to & from O'Hare. Staff were very welcoming! Shuttle driver extremely polite and accommodating. Speedy check in / check out. Very clean.