A late arrival was not a problem. Because of our late arrival (2 am) we were allowed to check out 1 hour later than the normal check out time. A TV channel listing was clearly posted next to the television. The parking lot was well lit.

We took the suite here. Included jet tub, sofa, king bed, good size room, microwave, frig and fairly good size bathroom with heated lights. The pool was amazingly a good temperature. Usually indoor pools are not that warm but this one was good. The hot tub was warm but not bubbly. Couldn't get it to bubble. Everything was clean. I... More

My wife and I remarked on how extremely clean our room was. The whole hotel was as clean as any we have been in. The hotel is an older building but in remarkable good shape. The staff was helpful and freindly. Breakfast adequate but free remember. Had egg/cheese omelets, sausage, rolls, bagels, biscuits, cereal good coffee, etc. I was surprised... More

This hotel is the best. Indoor pool, hot tub, clean large rooms, great service and a wonderful breakfast! During our stay there was a special dog parade happening so there were lots of dogs in the hotel but you would never have known. The hotel was full but all the dogs were quiet and well behaved. The staff was always... More

We come to this area for an annual trip to visit family. After seeing that the reviews had slipped for the former Holiday Inn Express (now Quality Inn) next door where we've stayed twice before, we moved over to the Best Western. Good decision! Clean, quiet, comfortable, neat, and friendly staff. And thankfully, no cigarette smell wholloping you in the... More

Hotel seems like it may be a little older but very well maintained. I really loved the decorum and Colorado scheme. Lovely contemporary furniture in our room. Flat screen Tv and sitting area. Very clean room. Bathroom is roomy and clean. Beds were just ok but not uncomfortable. Nice shower tall enough for a taller person. Nice smallish pool and... More

Hotels are changing hands in Pontiac faster than I can change my socks. This Best Western was the Comfort Inn a short time ago. It’s right next door to the Quality Inn which used to be the Holiday Inn Express. Super 8 down the road, and I’ve stayed at all of them over the past few years. Front Desk staff... More

Had to spend a couple nights away from home due to our ac failure. They were the best deal we could find. It has a nice, well maintained indoor pool and hot tub, service was great, the room was clean. I found no issues with this place, wishing we could stay longer. Oh and we were allowed to bring the... More