I'm a VIP Accenture guest. The front desk at this property is treacherous! The Front Desk manager was rude, unprofessional and looked like she had been scrubbing floors! I called the desk to ask for a wake up call and this manager, Connie, was horribly rude again! If she hates her job that much go scrub floors and stay away... More

Sheraton should be ashamed to put their name on this hotel. Rooms and hallways are extremely dirty. Every time I walked to my room there was an additional piece of garbage in the hallway. There were numerous things in the room in need of repair, broken shower and window shades. The staff was all very friendly. Sheraton should really be... More

The hotel filthy, noisy, and in great need of repair. The hotel room had paint peeling, wallpaper peeling, and dirt visible on hard surfaces including fixtures in the bathrooms. The bathtub faucet was leaking, but more disturbing was the unremovable mat in the bathtub that was filthy. When I set something down on the nightstand, dust circulated in the air.... More

If you need to be downtown Peoria, the location will fit the bill. That said, I would not recommend this property. Our room had a certain funky smell, it was dingy with tired furnishings and carpet. Ice was located on a few floors only which was a pain. One good feature was a pool. It is quite large, the kids... More

We stay here each year during a conference. We bring the kids, who enjoy the pool and the glass elevators. Benigan's is great to have right there, and the parking garage is pretty easy to get in and out of. It's getting updated and has improved over the last few years.

Hotel has potential of being very nice if updated. Room was clean, bed comfortable. Service lacked. Room service got our order wrong both mornings. Leak in sink. Wall paper peeling in places. Able to regulate room temp which was a definite plus. For what we needed and what we paid it was fine.

I never write bad reviews and I'm stuck in the middle with this hotel. The check in was good and staff nice, the lobby and elevators were nice. However, the parking garage which is around back of the hotel was very dark and walking from the garage into the hotel looks old and ran down. I think we were the... More

Spent two nights at this property while attending a conference. I expected more but it was just average. Dust on the phone, Doritos in the cushion of the chair; Called front desk about the issues and was told that they would make a note of it. They have upgraded to a flat screen TV. I enjoyed the complimentary breakfast buffet... More

The title tells the best part of this hotel. The bed was great. I had a wonderful night's sleep despite the difficulties in other areas of the hotel. Luckily, I normally stay up very late. I was there as part of the IHSA state boys' basketball tournament. I don't think the hotel was prepared for the situation with so many... More