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Baymont Inn & Suites Naperville Hotel Reviews, Naperville

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Baymont Inn & Suites Naperville

2.0 of 5
1585 Naperville Wheaton Road, Naperville, IL 60563 (Formerly Exel Inn)
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Baymont Inn & Suites Naperville
12 traveller photos
Ranked #14 of 17 hotels in Naperville
2.5 of 5 stars 107 Reviews
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107 reviews from our community

    Trip type
Traveller rating
    15
    17
    26
    21
    28
Date Rating
Appleton
1 review
“There were cigarette burns in the bedding. There was a...”
1 of 5 stars Reviewed 16 May 2013 NEW

Was this review helpful? Yes

Review collected in partnership with Baymont Inn & Suites

Downers Grove
1 review
“great place”
4 of 5 stars Reviewed 2 May 2013

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Review collected in partnership with Baymont Inn & Suites

Michael S, General Manager at Baymont Inn & Suites Naperville, responded to this review
3 May 2013

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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“*SIGH*!!! (-_-)”
1 of 5 stars Reviewed 24 April 2013 via mobile

YOU GET WHAT YOU PAY FOR! Many past customers have already stated the same issues of what I went through, but SERIOUSLY......even though renovations are desperately needed at the motel...it CANNOT replace the issues of important business procedures. Financial transactions should be taken care of VERY CAREFULLY, so that a customer does not feel taken advantage of as I did.... More

Was this review helpful? Yes
Michael S, General Manager at Baymont Inn & Suites Naperville, responded to this review
25 April 2013

We would like to thank for taking your time to fill out a survey. We do understand the need of our renovations, and ownership has assured us a full renovation in the near future. We do apologize if there is confusion with your hotel bill, if you ever have any questions, please contact us at anytime for any explanation in... More

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Indianapolis
1 review
“Fraternity Meeting in Lisle”
5 of 5 stars Reviewed 22 April 2013

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Review collected in partnership with Baymont Inn & Suites

Michael S, General Manager at Baymont Inn & Suites Naperville, responded to this review
24 April 2013

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Normal
2 reviews
“Pleased for the price”
4 of 5 stars Reviewed 20 April 2013

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Review collected in partnership with Baymont Inn & Suites

Michael S, General Manager at Baymont Inn & Suites Naperville, responded to this review
21 April 2013

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Bartlett
1 review
“Good for the Price.”
4 of 5 stars Reviewed 20 April 2013

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Review collected in partnership with Baymont Inn & Suites

Michael S, General Manager at Baymont Inn & Suites Naperville, responded to this review
21 April 2013

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Fort Wayne
2 reviews
“Clean room - why?”
1 of 5 stars Reviewed 17 April 2013

Spent 4 nights and had the towels and garabage removed only after the first night. When I called the front desk to ask about the lack of cleaning, I was told that I had the door locked inside or had the do not distrube sign out. Funny thing was that I left the room at 6:30am and returned at 7pm!... More

Was this review helpful? Yes

Review collected in partnership with Baymont Inn & Suites

Michael S, General Manager at Baymont Inn & Suites Naperville, responded to this review
19 April 2013

We would like to thank you for taking some of your valuable time to fill out a survey. We do apologize if you did not get full clean everyday, but our hking staff is usually gone by 7pm at night even if you pulled the dont not disturb then, we have no one to clean that late in evening. I... More

TULLAHOMA
1 review
“will not stay there again”
3 of 5 stars Reviewed 15 April 2013

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Review collected in partnership with Baymont Inn & Suites

Michael S, General Manager at Baymont Inn & Suites Naperville, responded to this review
16 April 2013

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Fort Wayne
1 review
“Functioning place to rest my head”
3 of 5 stars Reviewed 13 April 2013

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Review collected in partnership with Baymont Inn & Suites

Michael S, General Manager at Baymont Inn & Suites Naperville, responded to this review
14 April 2013

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Auckland Region, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“The service is so bad that the cheap price is not worth it”
1 of 5 stars Reviewed 8 April 2013

I have stayed here every year for 1-2 weeks during business trips, for the past 4 years. The place is acceptable for the low price of <$50 per night. The service has now become so bad that it is no longer a 'good deal'. For example, when you extend a stay for a week, they switch the room service from... More

Was this review helpful? Yes
Michael S, General Manager at Baymont Inn & Suites Naperville, responded to this review
12 April 2013

We would like to first thank you for taking your time to fill out a survey. We do apologize if any of the staff seemed argumentative when they were explaining the housekeeping schedule for our budget conscieous extended stay guests. We aim to keep your costs and room rates low and keep with our green best practice by only having... More

 
 
Baymont Inn & Suites Naperville
Baymont Inn & Suites Naperville
2.5 of 5 stars 107 reviews
Enter dates 1 night 2 nights
 
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Additional Information about Baymont Inn & Suites Naperville

Address: 1585 Naperville Wheaton Road, Naperville, IL 60563 (Formerly Exel Inn)
Phone Number:
Region: United States > Illinois > Naperville
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #14 of 17 hotels in Naperville
Price Range: €
Hotel Class:2 star (2*)
Reservation Options:
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Baymont Inn & Suites Naperville
1585 Naperville Wheaton Road
Naperville, IL 60563
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