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Sleep Inn Naperville

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Traveller (30)
Room & Suite (12)
Dining (3)

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About

#14 of 18 hotels in Naperville
Location
Cleanliness
Service
Value

See why so many travellers make Sleep Inn Naperville their hotel of choice when visiting Naperville. Providing an ideal mix of value, comfort and convenience, it offers a budget friendly setting with an array of amenities designed for travellers like you.

Rooms at Sleep Inn Naperville offer a refrigerator and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.

24 hour front desk, newspaper, and baggage storage are some of the conveniences offered at this hotel. A hot tub and breakfast will also help to make your stay even more special. If you are driving to Sleep Inn Naperville, free parking is available.

While you’re here, be sure to check out some of the nearby restaurants, including SugarToad (0.5 mi), Citygate Grille (0.4 mi), and Lavazza Naperville (0.6 mi), all of which are within walking distance from Sleep Inn Naperville.

If you’re looking for something to do, Naper Settlement is a nice way to spend some time.

We’re sure you’ll enjoy your stay at Sleep Inn Naperville as you experience all of the things Naperville has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Free breakfast
Golf course
Business Centre with Internet Access
Baggage storage
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Quiet
Budget
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct For Lowest Price!
105Reviews4Q+A24Room tips

Reviews
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Ohhhdear wrote a review Sept 2023
Nokomis, Florida63 contributions19 helpful votes
Lovely, comfortable room, lots of towels & washcloths. HOWEVER, be very careful of your belongings! We ate breakfast in their dining area (just ok, not great), and were back in our room about 8:15am and packing our things. I heard the door opening, no knock or "housekeeping!" call. On the other side of the door, a woman in a Staff uniform was trying to enter our room. No housekeeping cart. At 8:30am, there should be NO reason for housekeeping to enter an occupied room. She just smirked at me and walked away. Why? What possible reason for her to try to enter our room when we could have been eating downstairs. I hate to think the worst, but on retrospect, I truly wonder about her motives for entering our room. Choice Hotels, I am very upset about this occurrence and wonder what would have happened had we not been in the room.
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Date of stay: September 2023Trip type: Travelled on business
Room Tip: Breakfast mediocre at best; weird eggs, no fruit, no teabags. Make sure you lock your suitcases...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Sleep Inn Naperville
Responded 2 Oct 2023
Hi Ohhhdear, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We appreciate your compliments on our comfortable rooms. We would like to emphasize that our staff are honest people and we strive to ensure that there is no way to get into any room without proper authorization. This review has been forwarded to the management for further investigation. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and will experience the improvements we have made with our service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GrandTour13435194514 wrote a review Jun 2023
1 contribution
We booked a night’s stay through booking.com - the reservation allowed us one opportunity to change the date of our stay, which we ended up having to do. We got an email from booking.com assuring us that the new date was confirmed. When we got to the hotel they did not honour the change in reservation (even though they had space and I had an email confirming the date change). So they took our money but didn’t give us a room. Ridiculous. They need to figure out their communication with their third party providers and not make guests pay when the issue is between the hotel and booking.com. This is the definition of terrible customer service. I’d recommend you stay somewhere else to avoid getting into this situation.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Sleep Inn Naperville
Responded 26 Jun 2023
Hi GrandTour13435194514, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. We regret to hear that you were having an unpleasant issue with the booking, please call our front desk if you still have concerns about it. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tony H wrote a review May 2023
1 contribution
We found bed bugs during our stay. I recommend avoid staying at this hotel at all cost. I had two rooms booked for two nights each and the manager would not refund for both rooms. The manager stated they fumigated the month before so there’s known issues.
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Sleep Inn Naperville
Responded 22 May 2023
Hi X6460LBtonyh, Thank you for taking the time to rate our hotel and explain your experience. The room was thoroughly inspected and no bed bugs were found. Also the room was rented out, with no further complaints. I want to assure you that we are thoroughly investigating this claim and that although we have not found any evidence of a bug infestation, we are taking the necessary precautions to ensure that nothing is missed. I want to assure you that we respond promptly to pest alerts with expert extermination services and also treat to deter pests on a regularly scheduled basis. We take this business very seriously and assure you that management has taken all the steps to make sure that all the rooms are clean and our ultimate goal is to make sure each guest has a comfortable stay. Again, thank you for your time and feedback. We sincerely hope you will give us another chance to provide you with superior service and accommodations on your next visit
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marie H wrote a review Feb 2023
I stay here every time I am in the area. Esha at the front desk is always friendly efficient and has GREAT customer service. Everyone from housekeeping to breakfast to maintenance is friendly and personable. Location is great as well . Conveniently located to several dining options and a Starbucks (which is great too) . Theres free breakfast with several options , a laundry facility and fitness center . Some rooms also have jetted tubs at great rates too Highly recommend this hotel . Great people 👏 great prices 👍
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Date of stay: February 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Sleep Inn Naperville
Responded 3 Feb 2023
Hi Q8119TYmarieh, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a comfortable and convenient experience for our valued guests. It's good to hear from you about the breakfast, amenities and we greatly appreciate that you've taken the time to share your five star experience at our hotel! Once again, thank you for your recommendation and we look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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makaiman wrote a review Aug 2022
makaiman8 contributions6 helpful votes
The hallway carpeting was atrociously filthy as were common area surfaces. Room television didn't work, Throughout the night rap music belted from car stereos as ultra-short staying guests came and left soon thereafter (if you get my gist). Painted surfaces looked like they had been painted with a rake. Unfinished drywall patching in the lobby and breakfast areas. Breakfast tables hadn't been cleaned and chair legs and seats are shabby. It seems every time I turned around I had to renew the WIfi lease. Trash bin outside the main entrance was peaked to overflowing. Pay a little more and forget about staying in this joint.
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Date of stay: August 2022
Value
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Sleep Inn Naperville
Responded 18 Aug 2022
Hi Makaiman , Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Richard F wrote a review Nov 2021
109 contributions57 helpful votes
We found this motel very over-rated at 4 stares. 2 stars is about right. Dirty motel, especially the carpet which is in dire need of replacement. Sheets kept coming off and looked like they had not been changed. Elevator was broke. Breakfast forks we sticking straight up for everyone's hands to be on, and not wrapped. Hair conditioner had a bottle that you could squeeze conditioner out of. Even though we asked twice the checking attendant did not put our Choice Motels number in so we could earn points and the manager upon checkout refused to do so---this is a ploy to save them money. Overall a bad experience here!
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Date of stay: November 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Sleep Inn Naperville
Responded 29 Apr 2022
Hi Richard, Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of our high standards. Rest assured that your comments about the amenities that need attention as we work towards updating and improving have been shared to foster improvements. For this reason, we hope to have the opportunity to deliver you a pleasant experience on a return visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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regularcus2mer wrote a review Jun 2021
10 contributions
We were very happy with this Sleep Inn. Check in was quick and the help were very pleasant. The beds are extremely comfortable. The place was in a nice location and very reasonable. Everything was nice and clean. We will definitely stay here again!
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: Plenty of parking available.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Sleep Inn Naperville
Responded 29 Apr 2022
Hi Regularcus2mer, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. Our ultimate ambition is to provide a five-star experience, and we are thrilled to learn that we have succeeded. We take pride in our location, our friendly staff, and a good value for your money. Thank you for staying with us and we hope that this is the start of your many firsts in our hotel. See you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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fusky25 wrote a review Aug 2020
Carteret, NJ7 contributions6 helpful votes
This is an awesome hotel. Couldn't ask for better. Raymon, the General Manager, a really helpful, sincere man. Paul and Carol also very pleasant. The service is superb. If I didn't just get downsized we would fly back and say here this year. BEST HOTEL IN CHICAGO AREA AND CLOSE TO THE OUTLET SHOPPING.
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Date of stay: October 2019
Value
Location
Service
Room Tip: Great Staff and awesome hotel near outlets and not far from Chicago.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Sleep Inn Naperville
Responded 29 Apr 2022
Hi Fusky, We can't thank you enough for your heartfelt review of our hospitality and service. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We will share your comments with our staff, especially Raymon and we look forward to your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dgulik10 wrote a review Nov 2019
Lafayette, Indiana102 contributions18 helpful votes
We stayed at Sleep Inn Naperville while attending a weekend conference. Our room was a small handicap queen. It was exceptionally clean. The cleaning staff did a great job. The breakfast was hot and fresh. I can see updates are being made in the facility. This location is a Designed to Dream Property so I would highly recommend a few updates to make guest stays even better…replace thin towels with thicker, better towels; consider transitioning to larger TV’s; install mini-fridges that include a small freezer; upgrade to better sheets; and maintain small repairs.
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Date of stay: October 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Sleep Inn Naperville
Responded 29 Apr 2022
Hi Dgulik10, Thank you so much for taking the time to write this thorough and insightful review. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. We are glad that you were satisfied with the hospitality of our staff and the convenience of our amenities and we look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gayle W wrote a review Aug 2019
70 contributions10 helpful votes
My room was clean and nice sized. It had the feel of an efficiency - tiny bathroom with toilet & shower stall. Single sink right next to door of bathroom. There was an exhaust fan in the bathroom and the shower stall is lighted - both pluses for me. My only recommendation would be brighter lighting over the sink/mirror. Bed was SUPER comfortable with satiny soft sheets! A mini fridge for drinks - always a nice touch. Simple, but adequate breakfast got me started with no extra cost for food. For a short stay, in a clean, no fuss room - Perfect for me!
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Date of stay: August 2019
Rooms
Service
Sleep Quality
Room Tip: I had room 311 - nice view from front of motel - could see my car in the parking lot below.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, General Manager at Sleep Inn Naperville
Responded 29 Apr 2022
Hi Gayle, Thank you for your kind comments and review regarding our high standards of cleanliness. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We look forward to serving you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€73 - €91 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
naperville sleep inn, sleep inn naperville
LOCATION
United StatesIllinoisDuPage CountyNaperville
NUMBER OF ROOMS
67
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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SLEEP INN NAPERVILLE - UPDATED 2023 Hotel Reviews & Price Comparison (IL) - Tripadvisor

Frequently Asked Questions about Sleep Inn Naperville
Which popular attractions are close to Sleep Inn Naperville?
Nearby attractions include Topgolf (0.7 km), WhirlyBall (0.6 km), and Iskcon Naperville Temple (0.9 km).
What are some of the property amenities at Sleep Inn Naperville?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Sleep Inn Naperville?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Sleep Inn Naperville?
Yes, free parking is available to guests.
What are some restaurants close to Sleep Inn Naperville?
Conveniently located restaurants include CityGate Grille, Lavazza Naperville, and Cracker Barrel.
Are there opportunities to exercise at Sleep Inn Naperville?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Sleep Inn Naperville?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Sleep Inn Naperville?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Sleep Inn Naperville?
Many travellers enjoy visiting Cantigny (7.3 km) and Warrenville Grove Park (3.5 km).
Is Sleep Inn Naperville accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.