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Extended Stay America - Chicago - Lombard - Yorktown Center

2.5 of 5
260 E 22nd Street, Lombard, IL 60148 (Formerly Extended Stay Deluxe - Chicago - Lombard - Oak Brook)
Hotel amenities
Extended Stay America - Chicago - Lombard - Yorktown Center
Ranked #6 of 10 hotels in Lombard
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26 reviews from our community

    Trip type
Traveller rating
    12
    3
    4
    2
    5
Date Rating
Bangalore, India
Top Contributor
55 reviews 55 reviews
30 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 28 April 2013

I stayed here for a period of 4 weeks when I was travelling to Chicago on work. The rooms are small. They are pretty self contained with a kitchenette and ironing facility. The laundry is communal. The wifi internet was pretty decent. The staff were friendly and helpful and accommodated requests for cabs, payment and tax refund related queries quite... More

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See 3 more reviews by Chatur for Lombard
Manager_11525, General Manager at Extended Stay America - Chicago - Lombard - Yorktown Center, responded to this review
30 April 2013

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that the staff was friendly and helpful while you were visiting with us for work. We truly enjoyed having you and would love to see you again, should your travels bring you back to our area. More

Lombard, Illinois
1 review
5 of 5 stars Reviewed 26 April 2013

We had to find a place that would suit our needs while waiting for a closing. We went into this location to get some information and were greeted by Mike ( the manager) and Sedia. They both were very helpful in assisting us decide if this is what we were looking for a long term stay. Mike showed us a... More

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Manager_11525, General Manager at Extended Stay America - Chicago - Lombard - Yorktown Center, responded to this review
30 April 2013

The team and I appreciate your kind remarks. I'm so pleased to hear that not only was the room comfortable, but the pillows on your bed was "to die for"! As well, it is so rewarding to read that the staff took such good care of you, eespecially myself, Sedia, Lilly, Taiwa, Tanisha, Angelica and Dave. I will be sure... More

Chicago, Illinois
Top Contributor
63 reviews 63 reviews
24 hotel reviews
Reviews in 35 cities Reviews in 35 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 28 February 2013

I booked this hotel through hotwire actually two separate nights. It served my purpose as a place to sleep while away for business. I was pleased enough with the hotel to book a second night. I wouldn't hesitate to stay here again.

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See 3 more reviews by Sonnie B for Lombard
HM-ESA, Manager at Extended Stay America - Chicago - Lombard - Yorktown Center, responded to this review
3 March 2013

Thank you for your great review of our property. I'm glad that you enjoyed your stay and the room was comfortable. We truly appreciate your positive recommendation. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Lombard, Illinois
1 review
5 of 5 stars Reviewed 14 February 2013

Hotel was very nice and clean . The rooms are updated and comfortable. I enjoyed my stay. Staff was very polite. The manager Mike was very helpful and accommodating. I would stay here again anytime, the rates are great as well.

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HM-ESA, Manager at Extended Stay America - Chicago - Lombard - Yorktown Center, responded to this review
15 February 2013

Thank you for your great review of our property. It's always satisfying to read positive feedback from our valued guests, like you. I'm so pleased to hear that you enjoyed your stay. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. Thank you again for your review.... More

Downers Grove, Illinois
1 review
5 of 5 stars Reviewed 5 February 2013

I walked in on Friday evening with my nephew who needed a room, Sedia explained the different options available. We were very pleased that she explained the options and did not hurry us. I would recommend this hotel.

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HM-ESA, Manager at Extended Stay America - Chicago - Lombard - Yorktown Center, responded to this review
6 February 2013

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of... More

Lombard, Illinois
1 review
5 of 5 stars Reviewed 28 January 2013

My stay at extended stay in lombard has been the best experience I have ever had at a hotel .From the housekeeping to the amenities .I am a totally satisfied customer .The place is always clean and the staff is excellent they really made me feel like a valued customer.I have been spoiled by the free cable and internet with... More

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HM-ESA, Manager at Extended Stay America - Chicago - Lombard - Yorktown Center, responded to this review
29 January 2013

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More

Lombard, Illinois
1 review
5 of 5 stars Reviewed 25 January 2013

I came to this Extended Stay on a Transitional move, There is not enough Stars to say, how I feel about my stay here, the Property Manager at the time Nicole was so professional the Service that her and Maria at the front desk was beyound Exceptional, I was very pleased and considered myself blessed to be here, All the... More

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HM-ESA, Manager at Extended Stay America - Chicago - Lombard - Yorktown Center, responded to this review
6 February 2013

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is... More

Lombard, Illinois
2 reviews
5 of 5 stars Reviewed 13 November 2012

The entire staff Manager and front desk staff very friendly and will bend over backwards for the duration of your stay to make you experience a pleasurable one. They are very hard working and it show's in their commitment to their duties and accommodations. The grounds and maintenance are addressed (if there are any issues) with the utmost priority. A... More

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HM-ESA, General Manager at Extended Stay America - Chicago - Lombard - Yorktown Center, responded to this review
14 November 2012

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to... More

Nebraska
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 11 October 2012

My buddy booked this hotel for the weekend of the Ryder Cup. We chose this hotel for the price and location as it was only about 20 minutes from Medina Country Club. The room was okay at best, the bed was fine but the furniture needs to be replaced. The hallway carpeting was badly worn and needed to be replaced.... More

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john016, Manager at Extended Stay America - Chicago - Lombard - Yorktown Center, responded to this review
15 October 2012

Thank you for taking the time to write a review of your stay. Given our company's commitment to superior guest satisfaction, I was disappointed to read that your stay wasn't 100% satisfactory. Please accept my sincere apology. We know that we did not get to be a member of America's number one family of extended stay hotels over night: we... More

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 8 September 2012

This location was the worst experience one could imagine. The hotel manager was rude and insulting, not wanting to answer any of my concerns. The phone lines were out of service for an entire week, (no incoming calls & could not dial out), there were no coffee cups for 3 days in the lounge, no sugar packets for the guests,... More

Was this review helpful? Yes 1
john016, Manager at Extended Stay America - Chicago - Lombard - Yorktown Center, responded to this review
9 October 2012

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize for the inadequate response from the Hotel Manager, the telephone issues, as well as the lack of condiments at our coffee bar. I have spoken with my staff regarding the importance of being professional and polite to each and every guest and... More

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Additional Information about Extended Stay America - Chicago - Lombard - Yorktown Center

Also Known As:
Extended Stay Lombard
Lombard Extended Stay
Extended Stay America - Chicago - Lombard - Yorktown Center Illinois
Address: 260 E 22nd Street, Lombard, IL 60148 (Formerly Extended Stay Deluxe - Chicago - Lombard - Oak Brook)
Region: United States > Illinois > DuPage County > Lombard
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 10 hotels in Lombard
Price Range:
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Chicago - Lombard - Yorktown Center
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