I was the teaching a class for a local company. When I checked in, Doreen at the front desk asked me the name of the company for which I was speaking. When I told her, she reduced my room rate! I was thrilled. What great service. Fran in the breakfast area/meeting room setup was very courteous and checked on our... More

Stayed here on a Friday night intending to travel to U.S. Cellular Field early Saturday morning for an event. This worked great. Less than half an hour to the field in the morning and much cheaper than staying nearer the city or around Midway. This hotel is newer and was very clean and comfortable. The rooms were well appointed with... More

I will like to recommend miss Lupe for a higher responsibility. She displayed so much enthusiasm towards me and my clients who spent 2 days at the hotel. Unlike a lady that was at the breakfast corner on the morning of 3/31/13. She needs to go for a training in customer relations. Her reception towards us was not too good.... More

We are from Maryland and we already had a Hotel booked about 35 mins West of Downtown Chicago for 5 nights for our vacation during Christmas week. But we were looking for a hotel to stay at for a night so we could go and be close to the Horseshoe Casino. Prices were all over the place. From $52 to... More

To start with, this is supposed to be a smoke free hotel. Don't be surprised if you smell smoke inside. I was placed in a room directly next to someone who the front desk said they knew was a smoker (after the face, of course). Mind you, I have my 5 yr old child with me. Might I add that... More

This is a typical Holiday Inn Express. It's very clean and the free breakfast was pretty good. The staff was pleassant and my room was fine and well maintained. The area around the hotel is just ok but theres no need to be concerned reagrding safety.

I was in the Chicago Suburbs for an overnight business trip and a co-worker had already booked this hotel, and since he was driving, I booked it as well. I am glad he did as it was a great stay. I grew up in this area and hadn't been here for a long time, but knew it had become rundown... More

Stayed only 2 nights - two (roomy and quiet) adjacent rooms on the first floor. Desk allowed us to check-in more than one hour early. Location was perfect for us. Very modern and fresh impression. Physical condition of hotel is very good. Large bathrooms - fixtures, water pressure, water temperature and cleanliness all excellent. Many nice amenities (we didn't use)... More

I was in the area for a college baseball tournament. We stayed 3 nights. This hotel was nice and clean. Staff was great. Breakfast was exceptional--partly because there was a lady who did nothing but take care of the people eating and the food. She made sure everyone was taken care of. There was a guest laundry (only 1 washer... More