Dear Mark, Thank you very much for your writing a review regarding your stay at the Red Roof Inn Joliet Illinois. I have shared your comments with the entire staff as feed back from our guest is always welcome as we strive to provide all of our guest with a wonderful hospitality experience. Ava Adediwura General Manager More

Thank you for taking the time to write a review. We were very pleased to hear that the front desk was helpful and that the room was clean. However, we were disappoint that our non-smoking room smelled of smoke. I have shared your comments with our entire staff and explained the importance of making sure all rooms are smoke free.... More

Thank you for taking the time to write a review. Jolisa and Darlene were very excited to see there names mentioned on your review. Jolisa is our newest addition to our team and it is fantastice that after two days she made an impression on our loyal guest. Darlene and the rest of the team work extremely hard to provide... More

Dear MaMa Clark, Thank you for taking the time to fill our a review. I am extremely sorry that the carpet was damp when you checked into your room and that we did not have another room to relocate you to. I cannot began to imagine how frustrated you might have become when returning from dinner and your bathroom had... More

Thank you for such a kind review. It is always a pleasure to read a review from our valued guest. I have shared your comments with Darlene and the rest of the team and they were extremely excited. Please consider us your hotel of choice should your travel plans bring you back to the Joliet area. Ava Adediwura General Manager More

Thank you so much for taking the time to write a survey. The housekeeping staff works extremely hard to provide our guest with a clean room. I will be sure to share your comments with Russ and the entire staff as it is always a pleasure to hear positive feedback from our most valued guest. Ava Adediwura General Manager More

Thank you for your review of our hotel. We were pleased to hear that your stay was an enjoyable one but sorry to hear about the other aspects that prevented you from having a wonderful all around experience. I can assure you that we will address and correct these issues as this is not the normal occurence at our hotel.... More

Thank you so much for staying at our location and we appreciate your kind feedback. Our team works extremely hard to make this location a great place to stay for you our valued guest and we enjoy hearing when we have accomplished that. In your review you mentioned not being able to locate a sit down restaurant. One of our... More

Thank you very much for taking the time to write a review regarding your recent stay at the Red Roof Inn in Joliet Illinois. We are so pleased that you decided to give us another opportunity and extremely sorry that we did not locate the fan that preventing you from getting a good nights rest. I can assure that I... More