The hotel is recently renovated, very clean and comfortable to live. It's the first stop after a 13-hour flight from Hong Kong. Both my parents and I got good rest and didn't take much pain to get rid of the jet lag. The staff are very friendly and helpful--helped me call the cab and print documents.

I booked a room in this hotel via hotwire.com and ended up in a smoking room. The room smelled absolutely horrible. Even bed sheets were smelling like ash tray. Hotel staff refused me to change to a non-smoking room and said they were booked completely. I later called the extended stay headquarters and found out that they indeed had a... More

Hotel room was nice well decorated but smell was awful. i tried three different in in all floor but everywhere room smell was really bad. they don't even give shampoos and stuff like that. You have to go to front desk every-time to get that. They don't have room service at all. they will clean every once a week. so... More

This was my first visit to an Extended Stay property and I can say I will definitely choose this chain for any of my upcoming trips. As with all reviews, I ALWAYS keep an open mind when reading them since I know as a former innkeeper, some guests always manage to complain about something. Upon entering the lobby, great first... More

Being stranded in Chicago O'Hare's airport for 22 hours was not fun. Called this hotel and they had rooms available at a cheap rate, the best thing about this place was the employees. While making the reservation they told us what taxi services to use as not to get "raped" by the independent or city cabs. I thought this was... More

I stayed here over 5 weeks in between moving with my dog, it felt like home very clean and comfortable and quiet, the staff Rosie, Betty, Tanya, Jessie, and Nick and others thay are the best thay really make you feel welcome , it was a wonderful experience and would recommend this hotel to everyone for there next stay.....more then... More

I stayed here over 3 years and I must say it was a wonderful experience. The staff is very friendly and helpful. The room is clean, quiet, and the location is great. I would recommend this hotel to anyone and everone.

We spent 7 days at this location, the staff is great we needed to be near the hospice at Bridgeway which was about a 3 minute drive. wish they had a large coffee pot it was mini size. beds were comfortable, room was warm ..0 degrees outside...we did laundry which was nice. Bring your own soaps as they are not... More

I am currently staying in this hotel as an extended stay guest. The rooms are very clean and comfortable and they have been recently renovated. The location is great and the staff are wonderful, nice, helpful and kind. It has been a wonderful experience.