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All 7 Downers Grove hotels

Chicago Marriott Suites Downers Grove

3.5 of 5
1500 Opus Place, Downers Grove, IL 60515
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Chicago Marriott Suites Downers Grove
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128 reviews from our community

    Trip type
Traveller rating
    43
    57
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    8
    3
Date Rating
Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 27 May 2013

The front desk staff was always cordial, respectful, friendly, and professional. However, I had a problem with management and/or housekeeping. I am a fan of Marriott and all my travels are with Marriott 90% of the time. I now know that all Marriott's are not treated equally, nor do they treat you equally. Yet, this is not a reflection on... More

Was this review helpful? Yes 1
Vincent H, Manager at Chicago Marriott Suites Downers Grove, responded to this review
29 May 2013

Thank you for your review of our hotel. We sincerely apologize for any miscommunication or delay in receiving your lost and found item. We are happy to hear that your item was found and returned to you. We appreciate your business and look forward to serving you in the future. More

Hong Kong, China
Top Contributor
52 reviews 52 reviews
52 hotel reviews
Reviews in 44 cities Reviews in 44 cities
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 26 May 2013

It was my 2nd visit to this hotel. It was not as good as last year as it showed the hotel is very dated. However, staff were still very helpful and they gave me a lift to the closest shopping mall which was quite nice of them. They also drove me to my office which was around 8 minutes walk... More

Was this review helpful? Yes 1
John L, Manager at Chicago Marriott Suites Downers Grove, responded to this review
7 June 2013

Thank you for your positive comments. We are just completing a re fresh of our lobby and public space. I hope this helps your feeling about our dated look. Thank you for staying with us. More

Lincoln, Illinois
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 13 May 2013

Very nicely located for anyone visiting or doing business in the Western Suburbs. Check in was efficient, the room was very accommodating - there is a fridge, coffee maker, microwave. Seating area was very comfy with french doors to close it off from the bedroom. The hotel is quiet - some hotels in this area seem to be riddled with... More

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John L, Manager at Chicago Marriott Suites Downers Grove, responded to this review
7 June 2013

Thank you very much for your comments! Enjoy More

Hartford, Connecticut
Top Contributor
59 reviews 59 reviews
49 hotel reviews
Reviews in 32 cities Reviews in 32 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 11 May 2013

Stayed one night in Downers Grove on business trip. The front desk staff was super friendly both on check in and departure. The workout room was large - plenty of treadmills to walk on. I ordered room service, which was pretty good. Nice that the room has a mini-refrigerator. There was plenty of parking, which made for an easy in... More

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Iowa City, Iowa
Top Contributor
67 reviews 67 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 7 May 2013

This Marriot property is located in a business park not far from Yorktown Shopping Center and Oakbrook Center. It is conveniently located off I-88 and about a 20 mile drive to downtown Chicago. The staff was extremely friendly and helpful. The room was prepared for my special requests. The beds are heavenly and the bedroom is separated from the living... More

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Ann Arbor, Michigan
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 of 5 stars Reviewed 7 May 2013

I was provided with a room at the Chicago Marriott Suites in Downers Grove, IL by Microsoft because I was interviewing with them. The staff at the front desk were professional, cordial, and checked me in quickly. They also let me know if I was hungry that their restaurant was open until 10:00 pm and the bar open until midnight... More

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John L, Manager at Chicago Marriott Suites Downers Grove, responded to this review
7 June 2013

Thank you for your comments! I hope that all went well for you with Microsoft. We just just hired a new culinary leader that comes to us from an extremely popular local restaurant and are in the midst of changing our menus. We also have some excellant wine flights and some great wine pairings that we can suggest with our... More

Boulder, Colorado
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 May 2013 via mobile

No one at this hotel cared about our experience. They did us a big favor by working at the hotel. Coffee is only left out until like 9 am (?), and there's no flexibility on late checkouts. Also, landscaping crews are out st 8 amSaturday morning so sleeping in is very difficult.

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John L, Manager at Chicago Marriott Suites Downers Grove, responded to this review
7 May 2013

You have my sincere apologies for the way that you feel about your stay and the team at our hotel. We pride ourselves in our service acumen and I will look into the all of the events that surrounded your stay with us including why we had landscape crews here on a weekend day and at that early hour, our... More

St. Louis
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 27 April 2013

This hotel is very close to many shopping venues and my favorite restaurants. The hotel room consists of a bedroom and living room separated by french doors with sheer curtains. Love the room has refrigerator, two TVs and most importantly it has a bathroom that can be entered through the living room or the bedroom. It was a very family... More

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Omaha, Nebraska
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 April 2013

This place may become my new home away from home when I need a place to stay around Chicago. The rooms are HUGE, up-to-date, and most importantly clean. The fitness facilities are clean and in good working condition, they even have a decent weight selection. Plenty of treadmills and ellipticals to choose from. And they have an pool that is... More

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Livonia, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 20 April 2013

I read the reviews prior to mine and they seem to be written by men or couples... Marriott is known for their right wing politics in that their support non inclusive/ republican or super religous organizations so I generally do not put money in their pocket if i can avoid it. However, my nephew was playing hockey in town and... More

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Additional Information about Chicago Marriott Suites Downers Grove

Also Known As:
Chicago Marriott Suites Downers Grove Hotel
Chicago Marriott Suites Downers Grove Hotel Downers Grove
Marriott Downers Grove
Downers Grove Marriott
Address: 1500 Opus Place, Downers Grove, IL 60515
Phone Number:
Region: United States > Illinois > DuPage County > Downers Grove
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Downers Grove
Price Range:
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
A top choice among Downers Grove, Illinois hotels, the Chicago Marriott Suites Downers Grove offers exceptional service and convenience in a distinctive boutique-like setting. Ideal for both business and leisure travelers, our versatile location is in the heart of the East-West corridor between I-88 and I-355. Providing every guest with a spacious hotel suite and modern amenities, our Chicago area hotel is near the Morton Arboretum, Brookfield Zoo, and Oakbrook Shopping Center. ... more   less 
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