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All 10 Des Plaines hotels »

Courtyard Chicago O'Hare

3.0 of 5
2950 S. River Road, Des Plaines, IL 60018
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Ranked #3 of 10 hotels in Des Plaines
3.5 of 5 stars 56 Reviews
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56 reviews from our community

    Trip type
Traveller rating
    13
    24
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Date Rating
Kristin F
Middleton, Wisconsin
Contributor
19 reviews
8 helpful votes
4 of 5 stars Reviewed 27 January 2012

I spent one night here on business. I was worried about noise, but that wasn't an issue. It's conveniently located. And it's been updated to the new Courtyard style, which is such a significant improvement over the old, very dated design. My coworkers and I got to the lounge around 9:30 - which was advertised as being open until 10:00,... More

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Ed Brunt, General Manager at Courtyard Chicago O'Hare, responded to this review
2 February 2012

Kristin, Thank you for taking the time to write a review on your recent visit to the Courtyard by Marriott Chicago O'Hare. We are thrilled to read that our new Bistro and Lobby design are winning you back to Courtyard. We look forward to seeing you again on your next visit to the area. Thank you for choosing Marriott and... More

SerenityTrugger
Contributor
13 reviews
2 helpful votes
4 of 5 stars Reviewed 8 January 2012

This is a nice Courtyard with a bar and food late. With the casino next door they have a game or two for you at check in. I won 1,000 more Marriott points and that's worth scratching the ticket. They a have a big shuttle to the airport, not van, which is better to get in and out of. I'd... More

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Ed Brunt, General Manager at Courtyard Chicago O'Hare, responded to this review
23 January 2012

Thank you for taking the time to write a review of your experience here at the Courtyard by Marriott Chicago / O'Hare. We are thrilled to see that you found our services and amenities to be just what you needed while traveling. Congratulations on winning the additional Marriott Reward Points, we hope your luck will be even better on you... More

Jay083
Fort Worth, TX
Senior Reviewer
10 reviews
4 helpful votes
4 of 5 stars Reviewed 2 January 2012

Needed one night before catching 6am flight. This was only marriott chain hotel near airport that had queen-size beds (as opposed to doubles) so our family of 4 could fit in one room. Good place;shuttle to airport operates starting at 3am. They'll also take you to any of the nearby restaurants. More

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Ed Brunt, General Manager at Courtyard Chicago O'Hare, responded to this review
5 January 2012

Thank you for your positive review! We are thrilled that you and your family found our property accommodating for your needs. We hoped you enjoyed your vacation and look forward to accommodating you again in the near future. Thank you for choosing Marriott and Happy New Year! Respectfully, Ed Brunt General Manager More

barbadiantraveler
Chicago, Illinois
Contributor
20 reviews
30 helpful votes
4 of 5 stars Reviewed 28 December 2011

Let's face it, Courtyards have some age to them; built in the 1980s. This one looks like it just opened yesterday. Everything is new and the place sparkles. Surprised me, so I thought you should know. More

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CatherineGrady
st. paul mn
2 reviews
2 helpful votes
3 of 5 stars Reviewed 17 December 2011

First, the good things: gloriously warm pool, nice staff, pretty good location, and free but slow wired internet in rooms. Nice lobby, but you could be at any Courtyard - they really do all look the same. Not so good: we paid extra for "free" breakfast and I was expecting the usual buffet, which is great when you have two... More

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Ed Brunt, General Manager at Courtyard Chicago O'Hare, responded to this review
21 December 2011

Thank you for taking the time to write a review on your recent visit to the Courtyard by Marriott Chicago/O'Hare. Please accept my apologies that your experience with us was not to the level of service you and your family have come to expect from a Marriott property. Your review mentioned some frustrations you and your family experienced while dining... More

hurricane48
Howell, Michigan
Senior Contributor
26 reviews
12 helpful votes
5 of 5 stars Reviewed 16 December 2011

Always very clean, nice size rooms, pool and whirlpool are super. Terrific Management brings super customer service. Free parking and free internet. Walking distance to the new Rivers Casino. More

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Ed Brunt, General Manager at Courtyard Chicago O'Hare, responded to this review
21 December 2011

Thank you for your positive review on our hotel's services and amenities. Please keep us in mind on your next visit to the Chicago / O'Hare area. We hope you were a WINNER at Rivers. Thank you for choosing Marriott! Respectfully, Ed Brunt General Manager More

cwarren2006
2 reviews
4 of 5 stars Reviewed 9 December 2011

I say that decause of its close proximity yo O'hare. Hotel staff was friendly, attentive, and curtious. I was not impressed with the bed, or lack of hot water in the room at best it was warm. Also with,I would assume mainly airport travelers they only offer bar soap for users. No gel, and every traveler knows those little bottles... More

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Ed Brunt, General Manager at Courtyard Chicago O'Hare, responded to this review
15 December 2011

Thank you for taking the time to write a review regarding your recent visit to the Courtyard by Marriott Chicago O'Hare. We certainly appreciate your feedback and will keep your suggestions in mind as we look for ways to enhance our service. Thank you again for choosing Marriott. Respectfully, Ed Brunt More

xmasangel
Davenport, Florida
Senior Contributor
34 reviews
11 helpful votes
3 of 5 stars Reviewed 28 November 2011

Average stay at the courtyard. Issues with the restaurant being open when advertised. Paid for breakfast in my special rate got down there at 6:30 advertised opening time to find that no one showed up for work... Needed to leave for the airport 30 min later so we couldn't wait around all morning. Desk clerk on duty not very knowledgeable... More

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Ed Brunt, General Manager at Courtyard Chicago O'Hare, responded to this review
30 November 2011

Thank you for taking the time to write a review regarding your recent visit to the Courtyard by Marriott Chicago O'Hare. Please accept my apologies that your experience with us was not a favorable one. I would like the opportunity to personally discuss your concerns in order to better understand our service failures from your point of view and to... More

dcfryling
southwest, MI
Reviewer
5 reviews
4 helpful votes
4 of 5 stars Reviewed 31 October 2011

We stayed here one night prior to leaving for vacation from O'hare. Rooms were clean. Bed was comfy. No loud planes flying overhead all night so you can't sleep. Front desk staff was helpful but watch out for misc charges on your credit cards! We did not auth any charges but were billed for one on our credit card. We... More

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Ed Brunt, General Manager at Courtyard Chicago O'Hare, responded to this review
11 November 2011

Thank you for taking the time to write a positive review regarding your visit to the Courtyard by Marriott Chicago O'Hare. I trust that the miscellaneous charge has been resolved, if not please feel free to contact me directly. Thank you again for choosing Marriott! Respectfully, Ed Brunt General Manager More

Nursereader
Hartford, Connecticut
Reviewer
4 reviews
1 helpful vote
4 of 5 stars Reviewed 16 October 2011

This is one of our favorite hotels. We visit Chicago regularly and stay here most of the time. It is clean, has friendly staff, and is easy to get to. The location is great as it is right near the Kennedy which gets us into the city. More

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Ed Brunt, General Manager at Courtyard Chicago O'Hare, responded to this review
17 October 2011

Thank you for choosing the Courtyard by Marriott Chicago O'Hare. We are thrilled that your stay was enjoyable and appreciate the positive comments regarding our hotel and team. Thank you again and we look forward to seeing you on your next visit to Chicago! More

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Courtyard Chicago O'Hare Also Known As

  • Courtyard Hotel Des Plaines
  • Courtyard Des Plaines
  • Des Plaines Courtyard
  • Des Plaines Marriott
Address: 2950 S. River Road, Des Plaines, IL 60018

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