I only stayed here one night so I can't comment on the spa, gym, restaurant, etc. but the staff was friendly and the rooms were great. The layout of the room is actually very interesting; wooden doors open the tub to the room and the bathroom is large. One nice surprise when we were leaving was that the "house car

My husband and I travel to Chicago every year (a few times a year) both for fun and work; this most recent trip was for ASCO. Four nights at the Park Hyatt Chicago, again, though this time, we were disappointed with certain aspects of our stay. We had a terrible check-in experience. We arrived at 3:30pm at the hotel, and... More

My wife and I have had the privilege to stay at several Park Hyatt hotels: Seoul, Tokyo, and now Chicago. What a magnificent brand--and the Chicago property offers an inspiring example of true hospitality. From the knowledgeable concierge (who assisted us with our late-night Mexican take-out craving) to the superb in-room dining (nothing says "good morning" like Magnificent Mile views... More

I only stayed here one night so I can't comment on the spa, gym, restaurant, etc. but the staff was friendly and the rooms were great. The layout of the room is actually very interesting; wooden doors open the tub to the room and the bathroom is large. One nice surprise when we were leaving was that the "house car"... More

This was our first stay at the Park Hyatt...we were in town for the Rolling Stones concert, and knew we wanted to dine at NoMI, located in the hotel, so we figured that we may as well stay here for convenience sake. Now that we have, we'll stay with them even when it's not convenient! Every detail was quality as... More

From the time you step out of the car, the hotel is a great experience. The doormen make sure to catch your name off your luggage tags and then remember you by name throughout your stay. Every point of service is at this level. I have stayed with the Park Hyatt twice this year and had a very consistent experience... More

My husband and I stayed at the Park for two nights over Memorial Day weekend. We've stayed at two other Park Hyatt properties over the past few years and have been continually impressed by the level of service provided. The Park Hyatt Chicago is in a prime location - just steps from Michigan Avenue; the rooms are beautiful and exceptionally... More

This is certainly a very nice hotel, check-in and concierge staffs are extremely nice and the location at Water Tower is excellent. I had stayed here several years ago and sorry to say, I was not as wowed as my first trip. I recall hot chocolate/cookies on arrival last time, rose petals in the bathroom but perhaps my memory is... More

My wife and I stayed at the Park Hyatt for two nights during the last week and greatly enjoyed our stay. The hotel was very clean, very comfy, very accommodating. We were happily greeted by friendly staff and enjoyed picking the knowledge of the concierge and using them for our transportation needs. We were pleased with their ability to navigate... More