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All 166 Chicago hotels »

Red Roof Inn

2.0 of 5
162 East Ontario Street, Chicago, IL 60611
Hotel amenities
Ranked #118 of 166 hotels in Chicago
3.0 of 5 stars 326 Reviews
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326 reviews from our community

What travellers say about this hotel
  • Magnificent mile(10)
  • Navy pier(8)
  • Very small(7)
  • Great location(5)
  • Public transit(4)
  • Michigan avenue(4)
  • Rooms are clean(3)
  • Friendly and helpful(3)
  • Just fine(3)
Traveller rating
    29
    98
    74
    57
    68
Only show reviews for Family (49) | Couples (77) | Business (55)
Date Rating
jon j
knoxville tenn
1 review
5 of 5 stars Reviewed 10 February 2012 NEW

awesome place to stay if you are on a budget. my wife and i stayed here and could not be more satisfied with the staff and location. it is close to many things in chicago nearby. More

Was this review helpful? Yes
aislinn3912
Reviewer
3 reviews
1 helpful vote
1 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

Not only was this place a dump that charged $200 a night to stay there, but we came home eaten alive by bed bugs! Then when I tried to deal with the manager and corporate about this issue, they just put you off and never call you back. I called 6 times and my issue was never resolved. DO NOT... More

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Yu H
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2 reviews
3 of 5 stars Reviewed 22 January 2012

Just ok. Free wifi and regular cleaning, but no breakfast. Good location. More

Was this review helpful? Yes
CollegeMom61
Nashville, Tennessee
Senior Contributor
23 reviews
10 helpful votes
5 of 5 stars Reviewed 22 December 2011
1
person found this review helpful

If you want convenience to Michigan Avenue and a great cost, this is the hotel for you. The desk staff was always friendly. They upgraded us to a larger room for free. the standard rooms are SMALL! But if you are on Michigan Avenue, you should be out in the stores and restaurants not your room! Overall great stay. More

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jaffetdz
queretaro
1 review
4 of 5 stars Reviewed 19 December 2011

great hotel, kinda old but with the Chitown feeling, the location of the hotel is perfect, just in the middle of the action at downtown. Real chep for the area around the corner from marshalls, the apple store, disney and all the great stores. i got really late that night of the resarvation i made but with no problem thay... More

Was this review helpful? Yes
healthEtreament
Boston, Massachusetts
Reviewer
4 reviews
3 of 5 stars Reviewed 16 December 2011

I'll say this much, the price was right. If i had paid more for the room, I don't think I'd give it an 'average' review. the hotel wasn't great, but for the price it's hard to complain More

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wendy s
Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 16 December 2011

This hotel is steps away from the world-famous Magnificent Mile! While it is in an establishment built decades ago, the staff was incredibly accommodating, especially Michael! While my stay was not one of pleasure, they sure made my stay quite hospitable! Kudos to Red Roof Downtown Chicago! More

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rebe_9
Michigan
Reviewer
4 reviews
4 helpful votes
4 of 5 stars Reviewed 12 December 2011
2
people found this review helpful

After reading reviews for this establishment, I was prepared for the worst. Check in was cold and slow. The front desk is right by the door, so your stuck waiting in the cold. Even the desk clerks have to wear winter coats with scarfs. The front desk clerks were more than nice. Parking is not included, but our friend that... More

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s0ft_1
Mexico City, Mexico
1 review
5 of 5 stars Reviewed 12 December 2011

this hotel is the right place in chicago. Is near from everything, near from the michigan avenue(magnificent mille) just 1 block apart... the room is excellent: the bed was comfortable and big, the bathroom was OK (you don't need more), the room was clean, you gonna have everything you need from a hotel room that you only be inside to... More

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luperduper
paddy by the sea
Contributor
19 reviews
16 helpful votes
1 of 5 stars Reviewed 22 November 2011

do not go here ever. its dirty, grotty, the staff are awful.. its not a hotel its a grotty bedsit with an elevator.. it was our second and last time staying.just because it is just off michigan ave do not be fooled into thinking its ok to stay here. keep well clear. we checked out and went elsewhere More

Was this review helpful? Yes
Heidi Cordes, General Manager at Red Roof Inn, responded to this review
24 November 2011

Thank you for comments and feedback. I do apologize that your stay was a short and unpleasant one. Our goal is to exceed our guests’ expectations and we obviously failed miserably during your time here. Cleanliness is, and always will be, a top priority. I will share your review with the entire staff since we have opportunities to improve in... More

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Red Roof Inn Also Known As

  • Red Roof Inn Chicago
  • Red Roof Inns Chicago
  • Chicago Red Roof Inn
Address: 162 East Ontario Street, Chicago, IL 60611

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