Loved being right by the river and Millenium Park! Price was pretty good, the little deli on the ground floor was expensive but convenient and food was GOOD. Big Bar was wonderful the first night but inconsistent, as the same drinks weren't nearly as good the second night. Stetson's Restaurant was, of course, expensive, but the drinks, food and service... More

The location is amazing for people who travel without a car and need to stay in the airport area. The subway station is very conveniently located a 5 minutes walk away from the hotel. It'll take up to 40-50 minutes to get to the downtown though. The hotel is huge and has lots of lots of amenities which you probably... More

I stayed at this hotel and was thoroughly impressed by the quality of service by the exemplary staff working here. The hotel is large, but well laid out and it's easy to find your room. Thankfully, there are plenty of dining choices located within the hotel so there isn't a need to venture outside if it's during the winter. I... More

Stayed here for 4 nights. Great rooms. Lush !! Love it. Amazing breakfasts. Great gym. Wonderful views from the hotel. It's a huge hotel. Very busy but does not feel busy. Rooms were very spacious. Big comfy beds. Modern look and feel. Would stay again.

This a huge hotel with lots of amenities in a great location. The room was very nice. My only complaint was the service in the meeting rooms (large business meeting). The oatmeal ran out before breakfast had ended and there were times during the 3 day meeting the coffee ran out or there was not hot water for tea. This... More

At ITW Conference based in the hotel. Allowing for the fact that all 2200 rooms were taken either for conference guests or as meeting rooms, this was a much improved experience over last year. Room (25th Floor West Tower) was very good although slightly odd layout and the "love seat" would be very tight for two people. There is no... More

A huge property (2000+) rooms designed for convention travelers who don't have any say in their accommodations. Very small room with out of date furnishings. Poor excuse for a fitness center and no pool. Irish pub wouldn't attract customers in a second rate mall setting. We had a room on the Regency Club level. Club has nice selection of drinks... More

My first experience of kiosk check in and out. Kind of weird! We didn't have room darkening curtains and went to the desk. They gave us a different room with no problem. The location was perfect for walks to Millennium Park. Lots of restaurants within walking distance, too.

The rooms with king size beds are very spacious, and with a nice seating area. I was first placed in a room with king sized bed as requested. However, it was very loud as it was right next to the elevator, which made it difficult to sleep. This room had a decent view of the Chicago river. The decor is... More