I was disappointed at the quality of this hotel for several reasons. First, when I arrived, I was put in a room that did not conform to my Diamond preferences. The TV in the entrance room did not turn on (with either remote). The remotes themselves had all the numbers and information rubbed off, I assume from frequent use. They... More

I have to tell you that w/a family of 5 (a couple of teenagers too) we either have to stay at Embassy Suites, Homewood Suites, or a Marriott. Luckily, I had the foresight to stay at the downtown (State St.) Embassy location. Thankfully, the hotel wasn't very busy for my Dad's 75th b-day celebration. Everything from dinner at Maggiano's to... More

We made it in time for the free cocktails in the atrium. Just what we needed. The room has a living room and bedroom both with big TV's and lots of appliances: microwave, fridge, coffee maker, hair drier and iron and ironing board! All the rooms have a view of the atrium. Bed and bedding were heavenly. Breakfast has almost... More

What a find. Near the subway, magnificent mile, and great restaurants, this hotel is the place to stay in a suite while in chi town. Room was clean and quite large with comfortable beds. The breakfast bar had madetr to order omlettes and the atrium provided a wonderful view. Most of all the staff was helpful and they took good... More

Good, comfortable, spacious, full-service hotel accommodation.Medium-sized. 368 Rooms. Mid-rise building. Conveniently and centrally located. Pleasant staff. Large, well furnished suite. In good condition. 2 x TVs. Coffee-maker & microwave. Hot breakfast included. Free happy-hour drinks and snacks. Free access to and use of computer room and its equipment. Negatives: • No free Wi-Fi. More

We were in Chicago for business but this was also a vacation staying at the Embassy on State. We were in a all suite hotel exceptional room size refrig., coffee maker, microwave,2 sinks excluding the one in the restroom. Great location close to everything. 2 blocks from Michigan. Great breakfast, full not continental. Appetisers & drinks 2 hours 530p to... More

We decided to take my 9 year old granddaughter to Chicago for the Thanksgiving parade. We called Embassy Suites to make reservations. We were given rates and availability. I told them I wanted a room with a view of downtown Chicago. On our way to Chicago,I called and spoke with a very nice young lady who works the afternoon shift.... More

We(2 adults,1 8 year old) stayed at the Embassy Suites Hotel over Christmas weekend. It was a great location to explore the city by foot and metro. The rooms were spacious and clean. The staff was very friendly. The breakfast was plentiful. The evening happy hour was a nice extra. Our son liked the pool. More

Wife won a free overnight stay from work .Not being familiar with downtown Chicago we were like deer in headlights Gps barking out orders -.Traffic & pedristrians everywhere and this was a thursday evening at 6pm .Seeing that we were clearly out of towners The bell man came right over to help {we were in the cab stand area }.Took... More