Nice clean room with great view but who charges for Internet these days ($15). Talk about nickel and dime. The lobby was nice and the service desk were very pleasant. I have stayed in better. Comfortable beds and pullows.

Great hotel! The service is very nice, helpful and non-judgmental. Every aspect of the hotel (from guest rooms to fitness areas) were clean and very modern. Great location as well- close to the red line and bud routes; short walk to Ohio Street Beach and the river; surrounded by great shops and restaurants! I wish it were slightly more affordable... More

Being an Silve Elite member of this property's loyalty programme, I decided to stay here over my birthday. We flew from Singapore to Chicago in a hope to see the city and at the same time, spending good celebration at the same time at Marriott. To our disappointment, my birthday ended up with unpleasant experience, not to mention insult for... More

I'm a loyal Marriott fan (Gold Elite for the last 5-6 years), and try to choose Marriott whenever I can. Of all the Marriott properties I've stayed at, this one probably needs some improvement in a few areas. This is the first time in the last 7-8 years of stays at Marriott hotels where I was unable to get a... More

Very strange to be put into a room that they know the air conditioner does not work. When we returned to our room at 11pm, it was still very hot and when we called about it the clerk said, and I quote,"Yes, I see that is one of our warmer rooms." What?! They moved us to another room where the... More

This hotel was awesome. Loved the skylights. You are right on Michigan Ave and near the Mall. Spead the extra money and stay on the top floor so you can enjoy the free water, breakfast, and desserts. If you are looking for good restaurants they are right at your front door. The swimming pool was enjoyable.

I would agree with what seems to be most of the other posts here. The location really can't be beat if you want to explore Chicago on foot. Walked everywhere. Rooms are on the smaller side, which is ok for a city center hotel. The room and hallway decor is very dated and dirty, really in need of updating. Bathroom... More

I selected the hotel primarily based on the location and my loyalty program with Marriott. The location is fabulous, right on N Michigan Ave, walking distance to all the wonderful shops and several bars and restaurants. The hotel lobby is dominated by a very noisy bar; it was crowded everytime I crossed it. Considering the size of the hotel, they... More

This is a 4-star because of the location. If you want/need to be downtown near Mag Mile and you like Marriott's this is your choice. Here are some tips to help you 1) Staff is really friendly and helpful with directions. It's easy to get turned around here so just ask if you need to get somewhere 2) The rooms... More