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Marriott Chicago Downtown Magnificent Mile

3.5 of 5
540 N Michigan Ave., Chicago, IL 60611
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Marriott Chicago Downtown Magnificent Mile
Ranked #91 of 164 hotels in Chicago
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937 reviews from our community

Traveller rating
    209
    393
    223
    72
    40
See reviews for
Families
154
 
Couples
156
 
Solo
61
 
Business
415
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW via mobile

Great service from top to bottom. The bellman was great. He remembered us the entire trip. Our housekeeper was excellent. She brought us everything we needed from extra pillows to more towels in lightening speed. The concierge staff steered us in the right direction for every meal. We were looking for a fun, kid friendly hotel in a great location... More

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Dayton, Ohio
Senior Contributor
30 reviews 30 reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW via mobile

Nice clean room with great view but who charges for Internet these days ($15). Talk about nickel and dime. The lobby was nice and the service desk were very pleasant. I have stayed in better. Comfortable beds and pullows.

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See 2 more reviews by fischdl for Chicago
Omaha, Nebraska, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 20 May 2013 NEW

Great hotel! The service is very nice, helpful and non-judgmental. Every aspect of the hotel (from guest rooms to fitness areas) were clean and very modern. Great location as well- close to the red line and bud routes; short walk to Ohio Street Beach and the river; surrounded by great shops and restaurants! I wish it were slightly more affordable... More

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Singapore
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 20 May 2013 NEW

Being an Silve Elite member of this property's loyalty programme, I decided to stay here over my birthday. We flew from Singapore to Chicago in a hope to see the city and at the same time, spending good celebration at the same time at Marriott. To our disappointment, my birthday ended up with unpleasant experience, not to mention insult for... More

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Cincinnati
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 19 May 2013 NEW

I'm a loyal Marriott fan (Gold Elite for the last 5-6 years), and try to choose Marriott whenever I can. Of all the Marriott properties I've stayed at, this one probably needs some improvement in a few areas. This is the first time in the last 7-8 years of stays at Marriott hotels where I was unable to get a... More

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Chattanooga, Tennessee
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 18 May 2013 NEW via mobile

Very strange to be put into a room that they know the air conditioner does not work. When we returned to our room at 11pm, it was still very hot and when we called about it the clerk said, and I quote,"Yes, I see that is one of our warmer rooms." What?! They moved us to another room where the... More

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See 8 more reviews by pasdad for Chicago
New Jersey
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

This hotel was awesome. Loved the skylights. You are right on Michigan Ave and near the Mall. Spead the extra money and stay on the top floor so you can enjoy the free water, breakfast, and desserts. If you are looking for good restaurants they are right at your front door. The swimming pool was enjoyable.

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Las Vegas, Nevada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 16 May 2013 NEW

I would agree with what seems to be most of the other posts here. The location really can't be beat if you want to explore Chicago on foot. Walked everywhere. Rooms are on the smaller side, which is ok for a city center hotel. The room and hallway decor is very dated and dirty, really in need of updating. Bathroom... More

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New Delhi, India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 14 May 2013

I selected the hotel primarily based on the location and my loyalty program with Marriott. The location is fabulous, right on N Michigan Ave, walking distance to all the wonderful shops and several bars and restaurants. The hotel lobby is dominated by a very noisy bar; it was crowded everytime I crossed it. Considering the size of the hotel, they... More

Was this review helpful? Yes 1
Tampa, Florida
Top Contributor
84 reviews 84 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 13 May 2013

This is a 4-star because of the location. If you want/need to be downtown near Mag Mile and you like Marriott's this is your choice. Here are some tips to help you 1) Staff is really friendly and helpful with directions. It's easy to get turned around here so just ask if you need to get somewhere 2) The rooms... More

Was this review helpful? Yes 2
See 7 more reviews by thehelpfuldad for Chicago
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Additional Information about Marriott Chicago Downtown Magnificent Mile

Also Known As:
Marriott Chicago Downtown Magnificent Mile Hotel Chicago
Marriott Chicago Downtown Magnificent Mile Hotel
Marriott Chicago
Chicago Marriott
Address: 540 N Michigan Ave., Chicago, IL 60611
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#76 Family Hotels in Chicago
#78 Business Hotels in Chicago
Price Range: €€€
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Encounter a renowned Chicago hotel combining the epitome of luxury and convenience at the Marriott Downtown Chicago Magnificent Mile Hotel, a Windy City landmark on Michigan Avenue's Magnificent Mile. Situated amongst world-class shopping and dining, this Chicago, Illinois hotel is in walking distance of top attractions, including Navy Pier, American Girl Place, Shedd Aquarium, Millennium Park, Theater and Museum Districts. ... more   less 
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Marriott Chicago Downtown Magnificent Mile
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