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James Chicago

4.5 of 5
55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611
Hotel amenities
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Valentine's Day@The James
Ranked #20 of 166 hotels in Chicago
4.5 of 5 stars 701 Reviews
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701 reviews from our community

What travellers say about this hotel
  • Great location(23)
  • Room service(16)
  • Boutique hotel(13)
  • Very nice(12)
  • Trader joe(11)
  • Magnificent mile(10)
  • Comfortable bed(9)
  • Michigan avenue(9)
  • Very good(8)
  • Friendly and helpful(7)
Traveller rating
    424
    196
    35
    30
    16
Only show reviews for Family (53) | Couples (283) | Business (127)
Date Rating
Peach91279
Lincoln, Nebraska
2 reviews
5 of 5 stars Reviewed 8 February 2012 NEW

My husband and I have traveled all over the world, and were really impressed with the James. Here is what we loved: *Check out time at 2PM! *Cleanliness was second to none. *Concierge gave superb recommendations *Location, location, location *The hotel has a car that will drop you off at your destination More

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kirbyfredstpaul
st paul
Contributor
16 reviews
3 helpful votes
3 of 5 stars Reviewed 6 February 2012 NEW
1
person found this review helpful

We picked this hotel largely because of the many good reviews on this site. Our experience was quite mixed, certainly not up to par with what most others have said. We arrived on Friday nite and received very friendly greeting at curb, kind help with bags, etc. Another warm welcome once inside, guiding us to check in desk. So, high... More

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TheJamesGM, General Manager at James Chicago, responded to this review
7 February 2012

kirbyfredstpaul- Thank you for your feedback regarding your recent experience at The James. While I appreciate the high points for a warm welcome, I apologize that we didn't deliver the rest of the way. We have recently change to the Starbucks Via product and water kettle and standard is to stock with 2 regular, not decaf. In addition, we do... More

annieandzoey
Tucson, AZ
Contributor
16 reviews
5 helpful votes
5 of 5 stars Reviewed 2 February 2012

We recently spent three nights at The James Chicago for a mid-week winter holiday. The concierge and staff were enormously helpful in providing information about restaurants and sights. We loved the twice daily housekeeping service. Location is perfect for exploring Chicago without a car as it's only a block from Michigan Ave and a nice 15 minute walk to Millennium... More

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TheJamesGM, General Manager at James Chicago, responded to this review
7 February 2012

annieandzoey Thank you for your glowing review about your experience at The James Chicago. Glad you enjoyed the service, location, twice daily maid service and check out time (and hope you enjoyed our beautiful winter weather! It's always 50 degree in Jan!) Look forward to welcoming you back for your Spring, Summer and Fall mid-week holidays! Best, Patrick Hatton General... More

moaksey
London
Senior Contributor
39 reviews
58 helpful votes
5 of 5 stars Reviewed 1 February 2012

Me and my other half stayed here for a night before heading back to London. We wanted somewhere downtown which was nice, but which we mainly wanted to use as a base to shop and eat. We found a great rate on travelrepublic which seemed a little too good to be true. We arrived to find the hotel of our... More

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TheJamesGM, General Manager at James Chicago, responded to this review
7 February 2012

moaksey One night was not enough for us either! Come back soon and stay a while. Thank you for sharing your experience with the Tripadvisor nation! We look forward to welcoming you back soon! Best, Patrick Hatton General Manager More

k_bee1010
Kansas City, Missouri
Senior Reviewer
7 reviews
6 helpful votes
5 of 5 stars Reviewed 31 January 2012

LOVE this hotel. I've stayed a few times - for business and pleasure. The staff is lovely, the rooms are well-appointed and the restaurant.... well, I can't say enough about the food, atmosphere and the service. Overall, this is one of the best boutique hotels in the city. I'll be back again and again. More

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TheJamesGM, General Manager at James Chicago, responded to this review
7 February 2012

k_bee1010 Wow! LOVE your review! Thank you and we look forward to welcoming you back again and again and again..... Best, Patrick Hatton General Manager More

democrazy
Memphis, TN
Contributor
13 reviews
4 helpful votes
5 of 5 stars Reviewed 31 January 2012

The James is really a jewel in the Magnificent Mile area. It is a block from Michigan Ave, so it is far enough away from the hustle and bustle that it remains peaceful. Yet, it is a short walk to the best shopping Chicago has to offer. It is also within walking distance to several great restaurants with various cuisines.... More

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TheJamesGM, General Manager at James Chicago, responded to this review
7 February 2012

democrazy- Thank you for the great review and for sharing your experience with the Tripadvisor nation. I am pleased to hear that you enjoyed the service, vibe, turndown service, Gym, location and staff. I am biased, but I am pretty sure that our Doormen are THE best in Chicago if not the world. Thank you again and look forward to... More

StanLee0413
San Francisco, California
Senior Reviewer
7 reviews
2 helpful votes
4 of 5 stars Reviewed 31 January 2012

The suites are often a great value. Excellent property well located, quality in house restaurant. Check this hotel and often an awesome deal. More

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dna7575
Vancouver, Canada
Senior Contributor
36 reviews
5 helpful votes
5 of 5 stars Reviewed 30 January 2012

The James Hotel is in a great location, just of Michigan Avenue (aka Magnificent Mile). The hotel is very cool and trendy. It has a great lobby bar that was busy every night. And, they provide FREE wifi access. I would highly recommend this hotel. More

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SymnCwl
Memphis
Senior Reviewer
6 reviews
2 helpful votes
5 of 5 stars Reviewed 30 January 2012

This is the place! Near everything but not on the main drag. Rooms are spacious, service is excellent and bellman and driver remember us from one stay last year! It is our "go to" Chi-town hotel. Nothing comes close! More

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chadshiver
London
Contributor
12 reviews
11 helpful votes
5 of 5 stars Reviewed 30 January 2012

Having family in the Chicago area, we've stayed in most 4/5-star hotels in Chicago on various trips, and the James is better than almost all of them. The price is great for what you get - spacious rooms with great furnishing, fantastic bed, fantastic amenities, etc. The staff at check-in were fantastic, as were the doormen and the porters. The... More

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James Chicago Also Known As

  • James Hotel Chicago
  • Chicago James Hotel
Address: 55 East Ontario, Corner of Rush and Ontario, Chicago, IL 60611

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