My wife and I stayed at the Chicago Hard Rock Hotel in December last year and had a great time! As soon as you walk into the hotel you feel like you are a welcomed guest and it continues through the entire hotel. Staff at check-in are very very nice. The room we had looked just like the pictures of...
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The Hard Rock was a great hotel, would definitely stay there again. Great location and staff was nice.
Area recommendations
Stay on the Magnificent Mile (Michigan Ave), you can reach anything downtown from the Hard Rock Hotel
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I understand that the hotel is creating this atmosphere of being at a concert or something, but seriously I could barely see in my room. I turned all the lights on. Other colleagues who stayed there told me the same thing.
Good location with lots within walking distance.
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We sincerely appreciate you bringing this to our attention so we can make improvements for more positive experiences in the future. Although we wish you and your colleagues had enjoyed your stay more, we are glad to see that you liked our central location. Thank you very much for your review!
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I was attending an exhibition in Chicago & was looking for a reasonably priced hotel downtown. It was interesting that I was quoted an 'average ' price of $179 per night for a four night stay. this turned out to be $229 for the first night, $169 for the second &$159 for third & fourth, I guess this is to...
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Thank you so much for sharing your comments and concerns with us! Our rates tend to change as they are subject to availability based on occupancy, which accounts for the average rate and price breakdown reflected through our website reservations. We are so glad to see that you enjoyed our clean, modern atmosphere, and we are looking forward to introducing...
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First of all got a great online rate for our stay in January. I am sure peak summer season that the prices will be more expensive. This is a great hotel right on Michigan Avenue. About a block to the Chicago river. Walking distance to many great sites including all the MIchigan Avenue shopping, Millennium Park, multiple restaurants and bars....
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Thank you very much for your review! We are so happy that you enjoyed staying at our centrally located hotel with a great rate, and it looks like you had a wonderful time exploring the city. Scott is such an amazing asset to our team, and we are beyond thrilled that he provided such great recommendations throughout your time in...
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I went to visit a friend who was staying at this hotel on business. I knew they'd paid a corporate rate of under $100 a night but the first quote I got online was for $250 a night for a single king room and prices went up from there. I called to see if I could get a cheaper rate...
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Thank you very much for your review! Our rates tend to change frequently as they are subject to availability, and we are happy to see that you got a great rate by booking in advance. It is wonderful that you enjoyed exploring our hotel and that our concierge staff was excellent in helping you explore the city. We are so...
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We go to CHI every year for a Bears game. This year we stayed at the Hard Rock on Michigan, We walked to the game (30 minutes). The subway is very close. The hotel itself has nothing spectacular. But the staff is fantastic. Very helpful and quick! The room was clean (one thinkg though: I just hated the fact that...
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It is wonderful to see that our staff was fantastic throughout your time at our hotel! We are so glad that you enjoyed staying at our centrally located property in the heart of the Windy City. We wish you had been more comfortable with the hospitality-style sheets we use, but we appreciate you bringing this to our attention so we...
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This has been my 5th or 6th time staying at the Hard Rock for business. My first review pointed out that the hotel was consistent and a good value.
However, there have been some improvements and also some issues that I want to point out during my last stay.
The positives include a great concierge and very helpful front desk...
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Reviewed 3 June 2011
Thank you very much for your review! Although we are glad to see that you have enjoyed great deals at our hotel and that our staff has been so helpful with your business travel needs, we are very sorry to see that you were not more comfortable and apologize for your disappointing stay. We would like to investigate your visit...
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We booked two rooms for an overnight stay for my two teenage daughters and their two friends to celebrate all of their birthdays. It was the day after Christmas, so it was a quiet Monday evening. I was worried that we would miss having a pool on the property, but the ambiance was such that the girls felt like rock...
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It is wonderful to see that your party had an awesome birthday celebration at our hotel! We are so glad that our staff has been friendly and accommodating, and we are absolutely thrilled that your daughters felt like rock stars. It is so nice to see that you enjoyed our comfortable rooms, modern atmosphere and central location. We look forward...
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My wife and I stayed at the hotel teh weekend of Jan 14-15. Booked though hotels tonight for $105 total including taxes. First impression was only "Wow!" I don't think I've ever stayed at such a chic place before.
The lobby has a modenist design with chairs and couches spread though out. The carpets have a great design with soundwaves...
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We are so glad to see that you enjoyed the chic, hip atmosphere of our hotel! It looks like you got a great deal, and we are thrilled that you and your wife enjoyed a good night’s sleep and checked out our Rock Shop as well. We look forward to seeing you again the next time you visit Chicago. Thank...
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