Hard Rock Hotel Chicago (Chicago, IL) - Hotel Reviews

Also Known As:: Hard Rock Chicago; Chicago Hard Rock Hotel

Address: 230 North Michigan Avenue, Chicago, IL 60601

Phone Number:

Region: United States > Illinois > Chicago

Amenities:

Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Wheelchair access

Hotel Style:

#24 Luxury Hotels in Chicago

#32 Business Hotels in Chicago

#36 Family Hotels in Chicago

Price Range: €€

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: A downtown Chicago, IL hotel offering suites, spa services, pet friendly rooms, meeting space and wedding venues. Guests can also enjoy nightlife at the hotel’s bar and lounge. ... more less

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1,121 reviews from our community

See which rooms travellers prefer - 171 traveller tips

Northernlassie

Nottingham, England

Senior Contributor

24 reviews

17 hotel reviews

Reviews in 18 cities

17 helpful votes

“Most beautiful building”

Reviewed 17 May 2013 NEW

I stayed at this hotel for one night which was booked through a website. While it is located in one of the most beautiful buildings in Chicago and very central, it was not for me. The room was big and light and also clean, and the toiletries smelled lovely. If you like rock memorabilia this is certainly an interesting place... More

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MnM08

Winnipeg, Manitoba Canada

Senior Reviewer

9 reviews

6 hotel reviews

Reviews in 7 cities

22 helpful votes

“Did the trick!”

Reviewed 16 May 2013 NEW

We loved the location and cool theme of this hotel. Our room was cozy and bed was comfy. There was a problem with the heating/cooling system while we were there, so that kind of made things uncomfortable. But we were having so much fun on our trip, we tried not to let it bother us. Concierge was very helpful and... More

Thanks so much for choosing Hard Rock Hotel Chicago and for taking the time to provide such valuable feedback about your stay with us! While we're very pleased to hear that you were comfortable in your room and our Concierge team was able to offer some great city recommendations, we do sincerely apologize for the inconveniences you encountered with your... More

steve t

Crewe, United Kingdom

Reviewer

3 reviews

Reviews in 3 cities

1 helpful vote

“Perfect stay”

Stayed for two nights and can't fault the place. Very friendly check in staff and efficient and professional too. Having stayed at a couple of Hard Rock Hotels previously I was expecting a 24/7 party environment, but that wasn't the case. Had a brilliant nights sleep. The only things I'd improve would be, better remote control for the TV and... More

First and foremost, thanks so much for choosing Hard Rock Hotel Chicago and for taking the time to provide such an outstanding review on your stay with us! We're thrilled to hear that you received rock star treatment from our staff and that you enjoyed our central location in the heart of downtown Chicago. We do sincerely appreciate your feedback... More

garci1r

Mount Pleasant, Michigan

Top Contributor

57 reviews

21 hotel reviews

Reviews in 25 cities

15 helpful votes

“Interesting vibe, good hotel...would have been more fun if I'd been here for pleasure instead of business”

Reviewed 15 May 2013 NEW via mobile

A different kind of hotel than I've stayed in before. The room was nice, but I was a little disappointed that they couldn't accommodate my requests for a high floor with a view. The service was ok. Connected to 2 restaurants and one of them seemed to be hopping with live music late into the night. If I'd been there... More

See 11 more reviews by garci1r for Chicago

Thank you for choosing Hard Rock Hotel Chicago and for taking the time to share such wonderful feedback on your most recent stay with us! We're very happy to hear that you enjoyed our unique musically-inspired vibe and Michigan Avenue location in close proximity to downtown's hottest bars, restaurants and local attractions. We certainly hope you will keep us in... More

JTarantino

1 review

“Amazing staff, location, room, ambiance- Perfect!”

Reviewed 15 May 2013 NEW

I absolutely loved my stay and I will be back. My room was lovely, modern, and had a beautiful view of the city. I highly recommend it and I will stay there again in the future. The bed was very comfy and the service was superb from the moment I walked in. Free wifi if you book on their website... More

We can't thank you enough for taking the time to post this five-star review on your most recent stay with Hard Rock Hotel Chicago! We're thrilled to hear that you enjoyed your lovely and modern room with beautiful city views, both of your dining experiences in our on-site restaurants (Chuck's Manufacturing and Angels & Kings) and our central location in... More

Hannah C

London, United Kingdom

4 reviews

4 hotel reviews

“Amazing staff!”

Reviewed 14 May 2013 NEW

Myself and two friends stayed here in August for 3 nights. We were on our way back from Ohio and had to fly out of Chicago and we were so pleased that we did! We absolutely fell in love with the city. The Hard Rock hotel was a great stay. One of the main reasons was the staff, they were... More

WOW! First and foremost, thanks so much for choosing Hard Rock Hotel Chicago for a 3-night stay with your friends last August! We're beyond thrilled to hear that you received such highly personalized attention from our staff, particularly our rock star team at the Concierge desk. We're also very pleased to hear that you enjoyed our modern, musically-inspired decor, Angels... More

hhender

Muskego

“Great location & Amazing Employees”

Reviewed 13 May 2013 NEW

We had a wonderful stay at the Hard Rock Hotel this weekend. My husband and I stayed for our wedding anniversary. The employees are fantastic! They really made sure we had a wonderful time, and we felt like they valued our business. Kudos to them for going above and beyond! Special thank yous to Demetrius, Sheila, Andy, and Kevin! You... More

See 2 more reviews by hhender for Chicago

WOW! First and foremost, thanks so much for spending your wedding anniversary with Hard Rock Hotel Chicago. We are thrilled that you enjoyed an authentic stay with us from check-in to check-out and we're especially pleased to hear that our staff delivered rock star service. We look forward to welcoming you back the next time your travels bring you to... More

c07briankester

Contributor

17 reviews

3 hotel reviews

Reviews in 10 cities

3 helpful votes

“Great hotel, but rather expensive for our tastes.”

Reviewed 11 May 2013

For full disclosure, I am more of a budget traveler. We stayed here for a wedding because it was the one recommended by the couple. They allowed a significant discount for locking in a date on their website and also offer free wi-fi if you use their website to book directly. The room was nice and clean and the location... More

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First and foremost, thank you very much for choosing Hard Rock Hotel Chicago and for taking the time to share your feedback with us. We're very pleased to hear that you and your family enjoyed our central downtown location and spacious and clean rooms. We're also very happy to hear that our staff was able to provide a second mini-refrigerator.... More

jalpotz

haslett michigan

53 reviews

9 hotel reviews

Reviews in 12 cities

“wonderful hotel, great location, fantastic staff”

Reviewed 10 May 2013

We had a delightful stay here. The location is terrific...we were able to walk to theatre, to wonderful restaurants, to Millenium Park, to the Art Institute, to the Museum of Contemporary Art,...Without a doubt, the staff here was absolutely the nicest, friendliest, most helpful etc of any of the hotels we've stayed (and we have been to Paris, Hong Kong,... More

See 11 more reviews by jalpotz for Chicago

Thank you so much for choosing Hard Rock Hotel Chicago and for taking the time to share your feedback with us! We are absolutely thrilled to hear that you enjoyed our central location in close proximity to local attractions including Millennium Park and the Museum of Contemporary Art. We're also excited to hear that you were able to enjoy our... More

Jayda L

San Diego, California

106 reviews

46 hotel reviews

Reviews in 42 cities

137 helpful votes

“Great Hotel & Location in classic Chicago Building”

Reviewed 6 May 2013

If arriving into O'hare airport take the CTA train (blue line) to Clark/Lake, exit and turn left walk up 4 blocks and turn left and your at the Hard Rock hotel. Its in the old carbide & Carbon building with the real gold on the top, it really is real gold and its located on Michigan Ave. The hotel itself... More

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See 2 more reviews by Jayda L for Chicago

WOW! Thanks so much for choosing Hard Rock Hotel Chicago and for taking the time to share such outstanding feedback on your stay with us! We're thrilled to hear that you enjoyed our historic home in the beautiful Carbide and Carbon Building on Michigan Avenue. We're also very pleased to hear that you loved your corner room overlooking the city.... More

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