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Courtyard Chicago Downtown/Magnificent Mile

3.0 of 5
165 East Ontario Street, Chicago, IL 60611
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Ranked #26 of 166 hotels in Chicago
4.5 of 5 stars 270 Reviews
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270 reviews from our community

What travellers say about this hotel
  • Michigan avenue(7)
  • Great location(6)
  • Would definitely stay(6)
  • Very clean(4)
  • Few blocks(4)
  • Garrett popcorn(3)
  • Comfortable bed(3)
  • Navy pier(3)
Traveller rating
    141
    100
    23
    1
    5
Only show reviews for Family (70) | Couples (55) | Business (55)
Date Rating
MHub
Des Plaines, Illinois
2 reviews
5 of 5 stars Reviewed 3 February 2012

My sister and I frequently stay here for a few days' "escape." I live in the suburbs and she lives downstate, so we meet here to shop, talk, eat, maybe drink a little, and laugh a lot. The location is perfect. We can walk Michigan Ave. north and south to great shops and excellent restaurants. On our last visit, Neil,... More

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review
7 February 2012

Thank you so much for the glowing review! We are glad you and your sister have enjoyed your stays with us. We love our location as it is so easy to shop, talk, eat, or drink a little - in or around our hotel! We strive to exceed our guest expectations, especially when it comes to overall service. Thank you... More

Jennifer K
Tampa, Florida
1 review
5 of 5 stars Reviewed 1 February 2012

I recently spent six days in Chicago for business/pleasure mix. The hotel service was fantastic! The onsite restaurant has a good menu, reasonably priced, with a breakfast buffet. Workout room was nice, never crowded, and I felt secure during my stay. The room blocked most of the noise, as I slept really well. There is a hospital three blocks away,... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review
3 February 2012

Thank you for the wonderful compliments about our hotel! I am so glad our service exceeded your expectations, especially our follow up time. Viand, our restaurant on site, is a great deal for downtown Chicago, basically on Michigan Ave. We look forward to hosting your next stay in downtown Chicago! More

ragingragnar
Bristol, England
Senior Contributor
28 reviews
33 helpful votes
5 of 5 stars Reviewed 30 January 2012

I stayed here for three nights for a series of business meetings. I found the hotel to be excellent in every department. I highly recommend it for business meetings, as the facilities and service was fantastic. The bedrooms were also spacious and very comfortable. Reception staff were attentive, and the location of the hotel was superb. I would definitely use... More

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review
3 February 2012

Thank you for the great compliments about our hotel! We love our location - both our guests and team members! I really appreciate that you noticed the size of the guestroom, we have one of the largest square footage standard guestrooms in the downtown area. Please let us know in the Sales department if we can accommodate your next business... More

Mingo05
Iowa City, Iowa
Contributor
20 reviews
6 helpful votes
5 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

I recently stayed at the Courtyard Magnificent Mile for a girls shopping trip. The rooms were recently remodeled, comfortable and very clean. The service was wonderful! The entire staff was friendly and helpful. Kudos to Neil, our valet. He made our stay perfect. There is a Starbucks right off the lobby for convenient coffee in the morning. Garrett's popcorn is... More

Was this review helpful? Yes
Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review
3 February 2012

Thank you for the lovely comments about our hotel! We are thankful to have Neil on our team and I will make sure his boss hear's you comments. I'm glad you and your friends enjoyed the location of our hotel - sometimes the location of the hotel can make or break any trip. We look forward to hosting your next... More

John D
Saranac Lake, New York
1 review
1 helpful vote
5 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

Our first time to Chicago, and I must say, a very pleasant one. We were only there for 2 days but I cannot say enough good things about this hotel. The staff were so friendly, our room very clean, spacious and comfortable, and the restaurant and bar equally as pleasing. I should say that the city of Chicago itself we... More

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Director_of_Sales_CY, Director of Sales at Courtyard Chicago Downtown/Magnificent Mile, responded to this review
7 February 2012

Thank you for the compliments about our hotel. We are glad you enjoyed your stay and your first trip to Chicago! We are excited that you felt welcomed and had a great experience, both in our hotel and the city of Chicago. We look forward to your next stay here at the Courtyard Chicago Magnificent Mile! More

Annettencalif
California
Senior Contributor
27 reviews
55 helpful votes
4 of 5 stars Reviewed 6 January 2012
2
people found this review helpful

Chicago definitely beats NYC on downtown hotel prices! Busy Christmas week, but this hotel delivered in all categories. Stayed here for points, but location was awesome, bar, "Viand" great, friendly desk & valet. Only negative, I had to actually call inside once for the valet to come get my car as I sat in it, streetside. Be warned, however, parking... More

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packslysol
Milwaukee, Wisconsin
Senior Contributor
22 reviews
13 helpful votes
4 of 5 stars Reviewed 5 January 2012

The hotel is close to shopping, many great places to eat, and classic Chicago tourist musts. Check in went well and our high floor, away from the elevator room, was ready. The hotel was VERY crowed with holiday travelers. Our room was very clean however, the carpets were stained in serveral places. If you do have a room next to... More

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scottbizz
Chicago, Il
Senior Reviewer
6 reviews
17 helpful votes
5 of 5 stars Reviewed 1 January 2012

Just spent a night in Chicago at Courtyard on Ontario St. No it is not on Michigan Ave. but just 1 block east. Honestly it is in a great location, couple blocks from Water Tower Place, and other Mich Ave. shopping. Rooms were quite spacious, good amenities in bathroom, flat screen LG TV, bed very comfortable. They have a surprisingly... More

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TEShaffer
Columbus, Ohio
Reviewer
4 reviews
5 of 5 stars Reviewed 29 December 2011

Had a great weekend stay here with my girlfriend, room was terrific and clean. Since we had a later train ride home, the front desk gave us a later checkout and also watched our bags for the remaining time without us even asking. The staff here makes you feel at home. We will stay here again on our next trip... More

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Surfergirl2020
Boston, Massachusetts
Senior Contributor
40 reviews
15 helpful votes
4 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

I stay here a lot and figured I would give an update to my first review which was basically useless. This hotel is in a great location. It is clean, modern and service is great. Bring earplugs if you are a light sleeper- the sound proofing in this hotel is not the best. You will ample road noise and sirens... More

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Courtyard Chicago Downtown/Magnificent Mile Also Known As

  • Courtyard Chicago Downtown
  • Courtyard Chicago
  • Chicago Courtyard
  • Chicago Marriott
Address: 165 East Ontario Street, Chicago, IL 60611

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