We had a Prestige suite, but upon check in, I asked if the Presidential suite was available and it was. They gave me a discount from the normal rate, and we were set. The room was spectacular with a full lobby with guest bathroom, full living room with sitting area, a HUGE bedroom, and spectacular marble bathroom. If I was... More

This Hotel is beautiful and the staff are very friendly and helpful. The bar is inviting and the snacks served very tasty. Right outside is a taxi line, and good restaurants are within walking distance. The Red Line subway is just two easy walking blocks away. I will say, the room had the most comfortable bed I have ever slept... More

We went for vocation 3 days very good every thing thank you everybody. More

I would like to offer my warm appreciation for the exceptional level of service that I experienced while staying with you last week. I was in town on business and made my first visit to your hotel, but I hope that it is not my last. I was impressed with the high level of taste and sophistication first and later... More

Stayed at the Sofitel Chicago Water Tower for 4 days this January. Service, from front desk to doormen to maids was excellent! Had booked a standard, king room and it was clean, spacious and nicely furnished. Also recvd complimentary bottles of Evian. For those who care, toiletries were L'Occitane (Hermes if you are booking the suites) and towels were Frette.... More

We just spent last weekend at the Hotel Sofitel (Friday,was the big snowstorm). Not only were they able to get us all taxis because our hired bus had been in an accident, they even had hot chocolate for everyone at the front desk. The rooms are an adequate size but the bed was superb and also the L'Occitane products in... More

Well managed, good location and great restaurant. I thoroughly enjoy staying at this hotel More

We traveled to Chicago for a weekend getaway for my boyfriend's birthday. I had wanted to do something special and when I found an online deal for this hotel, I decided this could be it. Based on others' reviews, I had extremely high expectations and was worried I would be disappointed. I am happy to report that this hotel exceeded... More