Spent four nights at this hotel with my wife for a short holiday trip in Chicago. Location is excellent you can walk to all the major locations in the downtown area. The staff was really friendly and always willing to help. Noise was as expected considering you are in a downtown location really did not affect us at all. Would... More

When I checked in, the room that was given was one if the smallest I've ever been in. As a Gold Member, I was expecting a better room but apparently it was all booked. I was fine until I was going to bed when the guests in the next room got home late at night. I don't know if the... More

I've stayed here multiple times, most recently in April, 2013. I needed a cab this next AM. They had one waiting for me when I got downstairs. Room was clean. I can verify what others have said to be accurate & true. The room was clean & neat. I love their breakfast buffet. For this reason alone, I prefer staying... More

My husband and I were just looking for a nice weekend getaway from which we could explore downtown Chicago for the first time; this hotel was a great choice. Just 1 1/2 blocks from Michigan Avenue Shopping, about 4 blocks to Navy Pier, with many terrific restaurants within walking distance. We had a King-bed room, which was basic but well... More

From the time I arrived at the door, I received the attention I travellers deserve. He greeted me opened the door. I then proceeded to the registration desk and was treated very well and given my room key promptly. When I was leaving for dinner the concierge, Charles, offered many suggestions and coupons for surrounding restaurants and bars. The room... More

Stayed here on business a week ago and it was such a great place to be. Location was perfect for the "L" and food/entertainment. he room was comfortable, spacious, and clean. The bathroom was very nice and large as well as the vanity area for getting ready. Upon check in the staff was so nice and helpful. I will stay... More

Stayed two nights with family of four in chilly April. We parked the car a few blocks away (deal through a prepaid parking site) and didn't use it until we left on the third day. Walk two short blocks to Michigan Avenue and from there get to all the major destinations by bus, foot, or El. The hotel is clean... More

The front desk guys and bell hops (are they still called that?) were so fun & full of personality. I'm a smoker so it was nice to know they were there when I'd go out for a cig after dark. The room was very clean and I loved the fun orange colors. My one and only complaint was that no... More

This hotel is in a great location in downtown Chicago. It was easy walking to the Magnificent Mile and to the Navy Pier. There were a lot of restaurants very close by to choose from also. The staff was very friendly and the room was cozy and clean. I would suggest getting down to breakfast early, we got down a... More