This is a city hotel. A rebranded historical hotel in downtown Chicago. Formally known as the Cass Hotel (that what all the cabbies call it), it is a 1920 hotel with the small room you would expect for something built during that period. The staff was outstanding , desk staff greated people by name, bell men were always around to... More

I was attending a conference and decided to go in a day early. I was not able to book a room at the "conference" hotel so I picked the Holiday Inn Express. I wish I did not have to leave! I must admit the room was very small (I have traveled a lot to Europe so I know small hotels),... More

Stayed at Hotel Cass on January 19, for 4 nights in corner room 1508. I`m Platinum Ambassador within Priority Club and was very impressed with their treatment of me and my status. I originally booked a queen room but requested a king on my reservation. When I checked in, the lady at the front desk recognized my status, welcomed me... More

I generally stay in far more high end or sophisticated hotels but I was meeting my son, who is moving to the city, and who booked the Cass as an economical alternative. The hotel was in a terrific location, had a decent breakfast, free wifi, was clean and the staff were all helpful, knowledgeable and pleasant. The rooms (we had... More

The service was not atypical of most Holiday Inn Express hotels, but the staff was unusally accommodating. I highly recommend this place. It is also at most a 15 min. walk from most anything site, restaurant, or shopping area downton. More

I really enjoyed staying at this hotel. The location was fantastic, the front desk staff was helpful and the rooms were quiet. The only downfall would be the rooms are pretty narrow and if u are sharing a room with another person it starts to feel pretty crowded. It is Chicago, so in all honesty it wasn't a big deal... More

My husband and I stayed here with our 12 month old daughter. I may have had a more positive review of this hotel if it had just been the two of us. The hotel looks great. The outside is nice and everything inside is very clean. My only issue with the ground floor is there's 6 steps to get from... More

The Holiday Inn Express is an excellent choice for a good value hotel in downtown Chicago. The hotel’s location is ideal, one block from the metro station and two from the magnificent mile. A wide choice of shops, restaurants and nightlife are all within walking distance. Rooms are small by American standards with no fridge, but are comfortable and well... More

This hotel is just off the Magnificent Mile, making it ideal for shopping trips to the Windy City. The rooms are small but in good condition. Breakfast and internet access are free (well, included in the room rate really.) For the location the rates are pretty reasonable. Valet parking is offered - currently $40 per day but with unlimited in-out... More