The service is impeccable. The location is fantastic. they were doing some renovations and also the way they do it is spotless! Amazing. The rooms start to be a little "dated" but they are large and nice. The first night the wind was so strong that the building was creaking. They offered me a device to cover the noise with... More

This was my first time staying at the Chicago four seasons, and it was wonderful!! The newely renovated hotel is absolutely stunning. Our hotel room had a wonderful view of the city, and was very clean. The location was awesome too. We also enjoyed room service, and breakfast in the restaurant, and both were delicious. Staff was professional and attentive.... More

This is one of my favorite hotels & it was great to be back. As with all of the Four Seasons properties, the service is exceptional both in professionalism & politeness, but here it comes with a hearty smile & a welcome back. My wife loves the l'occitaine products & my kids love the cookes & milk at bedtime. I... More

The location, service, room were all 100% incredible. There simply was no flaw to be found at this hotel. The views of Lake Michigan were breathtaking, and the rooms are adequate size. More

The staff was very professional, friendly and extremely accommodating. The service and attention is unparalleled. All meeting functions were handled beyond expectations. The entire staff paid attention to every detail and handled all requests as though I were the only person in the hotel. The food is phenomenally creative and delicious. Since completion of their renovations, the atmosphere is luxurious... More

The service is excellent, as might be expected at a Four Seasons. Yet the genuine concern for a guest is exceptional. A wonderful place to relax and enjoy the city. More

This hotel was beautiful, convenient and great staff who consistently checked with us, and concierge services were outstanding! More

Although I am a Chicago resident, I stayed at the Four Season for a girls night with my sister, three year old daughter and two neices (5 and 7). While I have stayed at other Four Seasons properties and also other luxury hotels, the Four Seasons Chicago went above and beyond my expectations. Besides their typical impeccable service, they were... More

The Four Seasons Chicago is past its prime. While the service meets the traditionally high Four Seasons standards -- and that goes a long way in enhancing the guest experience -- the lobby is shabby, the dining room is dull and poorly lighted and the rooms are sub-standard (yet expensive). In fairness, they are renovating the lobby but I was... More