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Swissotel Chicago

4.0 of 5
323 East Wacker Drive, Chicago, IL 60601 (The Loop)
Hotel amenities
Swissotel Chicago
Ranked #59 of 164 hotels in Chicago
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1,227 reviews from our community

Traveller rating
    521
    429
    174
    71
    32
See reviews for
Families
176
 
Couples
337
 
Solo
83
 
Business
361
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Bloomington, Illinois
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 20 May 2013 NEW

My husband and I stayed here on a mid-week getaway! We did book through a third party and got a great rate, and an a free upgrade for a lake view room! They did give us a room by the elevators and one was very squeaky, but the room made up for it. The bed was insanely comfortable, the shower... More

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See 2 more reviews by AudMercer5711 for Chicago
Jupiter
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 18 May 2013 NEW

This is an extraordinary Hotel! I would recommend this hotel to anyone. I will be returning. My wife and I had a great time. Try the Purple Pig for lunch, it is just a short walk away. Great pool and fitness area.

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Review collected in partnership with Swissotel

See 2 more reviews by Micahel M for Chicago
Maynard, Massachusetts
2 reviews
3 of 5 stars Reviewed 17 May 2013 NEW

Arrived by driver from Airport on Thursday, 5/2/13 and they had no reservation in my name. Trip was prepaid through Jet Blue Getaways! Called JetBlue and there was no mistake on their end, so off we go to the game. My husband and son had shorts on and sweatshirts. It was windy and chilly and they were unable to change... More

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Middletown, New Jersey
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 15 May 2013 NEW

SO I was at a meeting recently held at this hotel. It really is a nice hotel. Nice view, really nice staff, great location, but other than that it just wasn't that special for the price. Everything was just really overpriced. The cocktails were good, but again, overpriced. I bought some advil at their little kiosk and the little travel... More

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East Hampton
1 review
5 of 5 stars Reviewed 15 May 2013 NEW

I thoroughly enjoyed my stay at Swissotel. The view from my room was amazing and the staff friendly and accommodating. The location is excellent for seeing all the attractions that Chicago has to offer. My son was married at The East Bank Club and everything was wonderful. Highly recommend staying at this hotel. Very clean and the gym facilities were... More

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Review collected in partnership with Swissotel

Dearborn
1 review
5 of 5 stars Reviewed 15 May 2013 NEW

The next time you venture to Downtown Chicago, an excellent Hotel, Centrally located is Swissotel Chicago at 71 Wacker Drive. Staff is warm and friendly, accomodations and service are first class. Great view of the City, Navy Pier, Lake Michigan...Close to shopping, Nightlife and attractions of Downtown Chicago. You will enjoy every aspect of this Hotel.

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Review collected in partnership with Swissotel

Longmont, Colorado
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

The hotel is vertically oriented and they know how to add touches of modern luxury throughout. The room was spacious, the bathroom was elegant but missing a make-up mirror (hotels need to view this as a bathroom staple!) and very clean. Loved the view of Navy Pier and waking up to spectacular sunrises on the lake. Centrally located with above... More

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See 4 more reviews by NAHerbert for Chicago
Livingston
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 14 May 2013

I felt it was a nice hotel, but very highly priced. The service was not top notch as the price suggested. We found the Hyatt next door had a great bar/lounge and more resonable. It may not be a posh, but I didn't feel pampered at the Swiss. No one was even there to take our luagage from the airport... More

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Review collected in partnership with Swissotel

Alp A, Manager at Swissotel Chicago, responded to this review
17 May 2013

Dear Edwin W, First and foremost I would like to take this opportunity to thank you for taking the time to provide us with all information related to your recent stay in our hotel. Feedback like yours is of paramount importance to us. We at Swissotel Chicago take pride in customer service and similar to your kind opinion; genuine and... More

Cheswick
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 May 2013

The beginning and the end of my stay were both very enjoyable. People look at you and make eye contact. They converse with you. I feel engage. They see you again the following days and they remember. No longer you are an object.

Was this review helpful? Yes 1

Review collected in partnership with Swissotel

Bedford
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 May 2013

Great value for the price. Location, service and quality all top notch. Rooms are large and comfortable along with nice amenities. Staff id very friendly and accommodating. Would use this hotel over any in the area again.

Was this review helpful? Yes 1

Review collected in partnership with Swissotel

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Hotel Summarization (Beta)

What travellers say

  • Navy pier(99)
  • Very nice(41)
  • Great view(35)
  • Room service(26)
  • Magnificent mile(15)
  • Michigan ave(10)
  • Millenium park(10)
  • Short walk(9)
  • Breakfast buffet(9)
  • Hotel staff(9)

Additional Information about Swissotel Chicago

Address: 323 East Wacker Drive, Chicago, IL 60601
Region: United States > Illinois > Chicago > The Loop
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Romantic Hotels in Chicago
#35 Family Hotels in Chicago
#37 Luxury Hotels in Chicago
#51 Business Hotels in Chicago
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
High-rise Downtown Hotel overlooking Lake Michigan & adjacent to the Loop financial district. ... more   less 
Reservation Options:
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Also Known As:
Swissotel Chicago Hotel Chicago
Swissotel Chicago Hotel
Swissotel Hotel Chicago
Chicago Swissotel Hotel
Chicago Swissotel

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Swissotel Chicago
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