Have got back after staying with them for another 4 days (and an additonal 1 day the week before). Rooms clean and early check-in was available. As always GREAT (free for HH Gold)breakfast in the Webber Grill - cooked to order. Also had a meal in the Webber Grill one evening - good value and recommend the pork chops.
Excellent...
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Reviewed 22 November 2005
Dear firsedge DEVON UK:
Thank you for sharing your comments regarding your recent stay at the Hilton Garden Inn/ Chicago Downtown/Magnificent Mile. In our industry, feedback is critical to our success. As a brand, we continuously look for ways to improve our service and experience for each guest. I hope you will afford us a return visit soon.
Kind Regards,...
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If you book online you can get a great deal on price. They were extremely hospitable. The rooms were great, clean. Actually staying there a second time because I know it will be great. Awesome!
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Dear Aislinn3912:
I was delighted to hear that you returned to our hotel and had another wonderful stay at the Hilton Garden Inn Chicago Downtown/ Magnificent Mile. Our staff is committed to quality accommodations and respect for our guests and each other. We value your feedback and appreciate you taking time to share with others.
Kind Regards,
Gina Danze
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I stayed in this hotel for two nights - it is very conveniently located and if you are using the subway - L - its on the red Line, the station is 'Grand' right beside the Hotel.
Also beside the Hotel great restaurants and Shops like Bloomingdales and Nordstrom.
I arrived late and was welcomed and quickly checked in ,...
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Dear 747/400:
I am delighted to hear that you enjoyed so many aspects of your stay at the Hilton Garden Inn Chicago Downtown/Magnificent Mile. I will be sure to share your comments regarding your arrival experience with our Guest Service Associates. I agree, they do provide a wonderful first impression. We look forward to having you back soon and know...
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I stayed at the Hilton Garden Inn for an evening, visiting family and friends. When I walked in, I was welcomed well by Sara. I read other reviews of suggesting to be on the upper floors. However, when I got an upper floor, I had to change rooms,because i felt light headed. The front desk moved me to a lower...
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Dear Cooldude2003us:
I am in receipt of your response and would like to thank you for the feedback you provided. I am confident that others will benefit from reading your review. I hope we will have the opportunity to accommodate you again soon at the Hilton Garden Inn Chicago Downtown/Magnificent Mile.
Kind Regards,
Gina Danze
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I took the family for a work, a conference and some play time for the first full week of January. The people at the hotel were great. The rooms come with fridge and microwave which was wonderful since a trader joe's is only 2 blocks away. Location was also very good. The Red Line station is on the same corner...
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Dear AMSMIKE08:
Thank for your taking time to critique the Hilton Garden Inn Chicago Downtown/Magnificent Mile. I am delighted that you enjoyed your visit and hope that we will have the opportunity to accommodate you again in the near future. I have forwarded the positive feedback on Alexander to his manager so he is recognized for outstanding service.
Kind Regards,...
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My friend and I stayed here in July of 2011. Our main reason for staying at this hotel was the location. It's only a few blocks from Michigan Avenue and close to a lot of restaurants and bars. My husband is a Hilton Diamond member and got us a room on points. We booked the room 1 month in advance...
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Dear KSM715:
I regret that your stay was not as you had hoped at the Hilton Garden Inn Chicago Downtown, Magnificent Mile. We do value your feedback and I have passed it along to our Leadership Team for review. I do however, feel confident that what you experienced was the exception rather than the norm; it is my hope, that...
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Had a wonderful girlsweekend experience in Chicago. Hotel is centrally located to all our needs (shopping and eating!) and the hotel staff was very helpful and courteous.
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Dear DeborahF:
Thank you for taking time out of your day to provide feedback regarding the service you experienced at the Hilton Garden Inn, Chicago Downtown/Magnificent Mile. Our associates work very hard and take great pride in what they do. I look forward to sharing with our heart of the house associates.
Kind Regards,
Hilton Garden Inn, Chicago Downtown/Magnificent Mile,...
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This was my second trip to Chicago. We chose a hotel based on location, and this one was perfect! We walked to Navy Pier and were right on the Magnificent Mile. The standard room was sufficient but still pricey. It was obvious you pay for the location! We loved having the Weber Grill in the hotel! We ate there and...
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Dear AFANOFSANDALS:
Thank you for taking time out of your day to provide feedback regarding your stay at the Hilton Garden in Chicago Mag Mile. I know others will benefit from reading your review. We look forward to accommodating you again in the near future. Have a wonderful New Year and we will see you again soon.
Kind Regards,
Martha...
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Hotels suck. Its the same old BS marketing and lies as with every business. I have to say staying at the Hilton Garden Inn, Downtown Chicago was a great value, great service, clean rooms. The only negatives is the walls are somewhat paper thin and the internet is so slow its painful. The fact they offer free internet is really...
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Dear Mark M:
Thank you for your feedback on our hotel. I enjoyed reading your response and hope that we will have the opportunity to accommodate you at the Hilton Garden Inn - Chicago Mag Mile later this year. Have a Happy New Year!
Kind Regards,
Martha Lobb
Hilton Garden Inn Chicago Mag Mile
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I spent 10 days here while on business in Chicago. The location of this hotel was perfect for my purpose here. There are countless restaurants and retail stores within a short walk. The red line station is just outside the door.
I ate breakfast at the Weber Grill most mornings and it was very good. Better than the normal HGI...
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Dear EnergyBender:
Thank you for your response regarding your recent stay at the Hilton Garden Inn- Chicago Downtown. We value your feedback and will share it with our associates who work to create a valuable experience for our guests. I hope when you have business in Chicago, you will afford us a return visit.
Kind Regards,
Martha Lobb
Hilton Garden...
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