We recently stayed at the Best Western in Carbondale and had a very unpleasant experience. When we pulled the covers down to go to bed one of the beds had dirty sheets. I called the front desk and was told that she was the only person on staff. It was approximately 10:30 pm. She could not leave but her replacement... More

Nice place. It's close to shopping, and several restaurants are within walking distance. Pool area has no Jacuzzi. Its on the far east side of town on the main drag. They gave me the room location I wanted as well.

I stayed here one night for business recently. Opinions differ, but the quality of the bed (mattress) is one of my primary concerns. I found few items to pick at but this was one of them as I found the mattress to be very, very firm and uncomfortable. The breakfast was also fairly meager with juice that seemed watered down.... More

Our family stayed one night. We stayed for the purpose of going hiking at The Little Grand Canyon, and was about 20-30 minutes from the park. My son loved the pool. Service and breakfast was good and the beds were comfortable!

From the outside, it is not all that outstanding, or pretty for that matter. Inside will surprise you. Everything is clean, updated for the most part, but the staff is very friendly. Front desk staff was always asking how the stay was and willing to help. The room was exactly what you'd expect when staying in a hotel, BED, WALLS,... More

Very much enjoyed my stay. Management was very helpful and accepted well my recommendations for improvements. My number 1 requirement of cleanliness was excellent. Access to events very good. Fitness center equipment could use some service but worked for my needs. All needs met and great value.

Hotel quality was okay, however what really left a sour taste in my mouth was on my reservation, I requested a King Size bed for my wife and I, and when we went to check in at 6 pm, we were told the hotel was "overbooked" and the only room that was available was a room with double beds, which... More

Best motel in Carbondale and the best deal in Carbondale. We travel to Carbondale frequently and try to stay here when we are not staying with family. Well maintained and close to all Carbondale shopping. Good breakfast, friendly staff, restaurants very close.