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Extended Stay America - Chicago - Burr Ridge

2.5 of 5
15 West 122nd South Frontage Road, Burr Ridge, IL 60527
Hotel amenities
Extended Stay America - Chicago - Burr Ridge
Ranked #3 of 4 hotels in Burr Ridge
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12 reviews from our community

    Trip type
Traveller rating
    3
    3
    1
    3
    2
Date Rating
Richmond, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 9 May 2013 via mobile

Our stay was for 3weeks!!! At the beginning we had to clean the room because it was not as clean as we wanted to be!!! But after that we felt comfortable to live...the area is safe , all the staff were warm very nice...the price was very convenient...overall it was really a nice stay! We recommend this hotel for a... More

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WI
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 23 April 2013

I had posted this before, it had been there for quite some time, and now it's oddly missing. I hope Tripadvisor isn't now getting paid or threatened to remove unfavorable ratings. We had trouble finding the hotel (not the hotel's problem), so we happened across a friendly police officer that gave us directions and warned us to not leave anything... More

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Manager_11525, General Manager at Extended Stay America - Chicago - Burr Ridge, responded to this review
24 April 2013

Thank you for your recent review of your stay. I am so disappointed that you had an issue with your room. Please accept my apology. As this hotel’s manager, I can assure you that I have spoken to the staff to ensure your experience is not repeated. I am grateful for the feedback you provided so we are able to... More

Joplin, Missouri
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 15 February 2013

The place has just been renovated, they did a great job. I stayed there 6 months, and they took care of everything, right through the renovations. If there are any problems, Brandi, the manager will take care of it.

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HM-ESA, Manager at Extended Stay America - Chicago - Burr Ridge, responded to this review
18 February 2013

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to... More

U.P. Michigan
1 review
5 of 5 stars Reviewed 24 January 2013

Great newly renovated clean hotel, in a great neighborhood with lots of places to eat and shop. I am in town on business and stayed in almost all hotels in the area and this one is the best value for your dollar by far.The staff is friendly and this hotel is comparable to hotels that i have stayed at that... More

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HM-ESA, Manager at Extended Stay America - Chicago - Burr Ridge, responded to this review
28 January 2013

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to... More

Austin, Texas
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 20 June 2012

The room cost was $32 per night. Since I was booked on a flight at Midway airport early in the morning, I thought this hotel would be convenient. First, the person at the desk gave me a key to a room that was already occupied when I got to it. Luckily, they had put the safety lock on the inside... More

Was this review helpful? Yes 3
ChristopherTM, Manager at Extended Stay America - Chicago - Burr Ridge, responded to this review
23 July 2012

I recently received a copy of your review of the Extended Stay America Chicago - Burr Ridge. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. As this hotel’s manager, I challenge our staff to continually improve the... More

Markham
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 September 2011

This is the second time we were assigned Extended Stay America and, unlike the first one near the Detroit area, this one is way worst even for the price I paid. Maybe the praises first because the list is much shorter: - close to I-55 - Probably one of the cheapest (see the List of Horrors below) around the Chicago... More

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Dallas, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 21 May 2011

I stayed here about 4 years ago. It was decent for the price...convenient to I 55. So, I needed a place to stop for an early flight the next day from Midway and immediately thought of this place. Check in was difficult, the rooms are run down and dirty, and it feels more like a low rent apartment building, than... More

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Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 December 2010

We have always enjoyed our visit to Extended Stay because of the great service and the friendly employees. Also we have enjoyed the easy access to the shopping , food and entertainment . We were within a few miles from downtown Chicago where we visited quite often. We highly recommend this hotel to everyone because we really had a very... More

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Illinois
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 21 November 2010

My husband is staying here for an extended period for business. The room has a full kitchen and a queen bed. I guess I could sum up this room by telling you that my husband purchased disinfectant wipes to clean the room with. The room wasn't dirty, but it just has the "feel" of not being clean. The towels are... More

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Chicago, Illinois
1 review
5 of 5 stars Reviewed 27 September 2010

The staff was friendly, the room was clean, GPS will only find location if you input street name and 122nd. Make sure you bring your own ice although the cubes are normally refilled by staff for next guest visit. The only downfall is that the bed is really hard and you only have two pillows. A nice shopping area is... More

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Additional Information about Extended Stay America - Chicago - Burr Ridge

Also Known As:
Extended Stay Burr Ridge
Burr Ridge Extended Stay
Address: 15 West 122nd South Frontage Road, Burr Ridge, IL 60527
Region: United States > Illinois > DuPage County > Burr Ridge
Amenities:
Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Burr Ridge
Price Range:
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Chicago - Burr Ridge
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