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All 24 Bloomington hotels

Country Inn & Suites Bloomington-Normal Airport

2.5 of 5
2403 E. Empire Street, Bloomington, IL 61704
Hotel amenities
Country Inn & Suites Bloomington-Normal Airport
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Ranked #7 of 24 hotels in Bloomington
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69 reviews from our community

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Date Rating
Cincinnati, OH
Top Contributor
90 reviews 90 reviews
11 hotel reviews
Reviews in 25 cities Reviews in 25 cities
50 helpful votes 50 helpful votes
2 of 5 stars Reviewed 18 June 2013 NEW

The front desk staff at the hotel is FABULOUS. However, the hotel itself always seems to be under construction of some sort--but never seems to improve. Breakfast is decent. If you are looking for a one night stay--this may be your place. Any longer, I would look elsewhere.

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Chicago, IL
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 20 May 2013

waited too long to book a reservation graduation weekend, in a college town. Was lucky to find a suite at the Country Inn, we had stayed here once before, both visits were just fine. Warning I paid $145 to Orbits, had I booked direct, $114!!!!!

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Cindy G, General Manager at Country Inn & Suites Bloomington-Normal Airport, responded to this review
22 May 2013

Thank you for the nice review. I am so glad we could accommodate you during this special weekend. Please let me know if there is anything I can do for you. Sincerely, Cindy Galyean General Manager More

Rock Island, Illinois
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 May 2013 via mobile

Stayed here for Illinois Wesleyan University graduation weekend and it turned out wonderfully. Rooms were large and clean, bed was comfortable, and staff was very accommodating and friendly with our large group.

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Cindy G, General Manager at Country Inn & Suites Bloomington-Normal Airport, responded to this review
6 May 2013

Thank you so much for the nice response. I am so happy to hear that you received a nice stay from our staff. Eventhough we are going thru a renovation we are trying our best to accommodate our guests and not let our service decline. If there is anything I can do for you, please don't hesitate to give me... More

Titusville, NJ
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 18 April 2013

I stayed at this property a few weeks ago, and have been before a couple of times. Staff was very friendly, and as long-stay property free breakfasts go, this one isn't bad - there's actually real silverware and dishes - no plastic! When I stayed there, they were going through a major renovation of all the rooms. Given all the... More

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Cindy G, General Manager at Country Inn & Suites Bloomington-Normal Airport, responded to this review
6 May 2013

Thank you for the nice response. I am glad that you had a nice stay with us. Eventhough we are going thru a renovation we try our best to accommodate our guests. If there is anything I can do for you, please don't hesitate to give me a call. Sincerely, Cindy Galyean General Manager More

East Peoria, Illinois
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 of 5 stars Reviewed 14 April 2013

My wife and I booked a whirlpool suite to celebrate our 5th wedding anniversary. We did this on line and everything went through as normal. However, when we arrived to the hotel, we found the room void of a hot tub. Needless to say, the front desk told us that all whirlpool suites were taken out. That would have been... More

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Carlson Hotels C, Online Customer Support at Country Inn & Suites Bloomington-Normal Airport, responded to this review
23 April 2013

We regret to hear about your disappointment in the room you received. We know how important the right room can be on a special occsion. We attempt to fulfill each of our guest’s requests to the best of our ability. Prior to your next stay, we welcome you to contact us at Corporate Customer Care, so we may discuss your... More

West Chicago, Illinois
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 April 2013

From the moment I walked in, to an empty lobby and no one behind the desk, I should have seen how the rest of the stay would progress. After a few minutes waiting, someone finally came out of the kitchen area, although at first I thought it was just another guest. No uniform, name tag, etc., to identify her as... More

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Carlson Hotels C, Online Customer Support at Country Inn & Suites Bloomington-Normal Airport, responded to this review
11 April 2013

We apologize you were not satisfied with your room and of the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact the hotel directly, and ask for Cindy Galyean, General... More

New York City
Top Contributor
99 reviews 99 reviews
13 hotel reviews
Reviews in 26 cities Reviews in 26 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 22 March 2013

This CI&S, located right by the airport, is a cut above some of the other CI&S's in the Bloomington area. Reasonably new and clean, friendly staff, quite a good breakfast offer and the price is right. Convenient to business, some restaurants (try Caffe Italia, nearby) and being this close to the airport is a big help for those early morning... More

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Cindy G, General Manager at Country Inn & Suites Bloomington-Normal Airport, responded to this review
25 March 2013

Thank You for the comments. We are glad you enjoyed your stay. We are beginning our renovations, and soon we will be completely updated, and I hope you will come back again and see the difference. Our Customer Service will always stay the same!!! Sincerely, Cindy Galyean General Manager More

Seville, Ohio
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 6 December 2012 via mobile

I won't stay here again. The place is clean and moderately comfortable but it's a bit shabby and worst of all the showers are exceedingly weak and the hot water has a limit to how hot you can make the water. My TV was an old fashioned 36" tube. That in itself wasn't so bad but it wasn't HD and... More

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Cindy G, General Manager at Country Inn & Suites Bloomington-Normal Airport, responded to this review
10 December 2012

Thank you for your response. We understand how you feel, but I wanted you to know that we are in the beginning stages of renovations. Our hotel is around 12 years old and does need some refreshing. We will refurbish each guest room with new furniture, new televisions and new artwork. Next time you are in our area, I hope... More

normal, illinois
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 14 October 2012

Arrived around 1:30 and was told that I could register but couldn't have a room as they didn't have the room cleaning information yet. They said it would just be a few minutes. I registered and came back around 2:30 and they again said the "room cleaning information wasn't brought down yet"...which didn't mean much to me. I left again... More

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Atlanta, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 25 September 2012

I stayed at this hotel with my 10 year old daughter to visit friends and have a last minute mini vacation before school started. We stayed at a budget hotel on the West side of town for 3 nights due to no availability at this CI&S. I can understand why there were no available rooms for part of the time... More

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Cindy G, General Manager at Country Inn & Suites Bloomington-Normal Airport, responded to this review
28 September 2012

Thank you for your response on Trip Advisor. I am so glad that you have enjoyed your stay with us. Pleae let me know if there is anything I can do for you. Sincerely Cindy Galyean General Manager Country Inn & Suites More

 
 
Country Inn & Suites Bloomington-Normal Airport
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Additional Information about Country Inn & Suites Bloomington-Normal Airport

Also Known As:
Country Inn & Suites Bloomington-Normal Airport Hotel Bloomington
Country Inn & Suites Bloomington-Normal Airport Hotel
Country Inn And Suites Bloomington-Normal Airport
Country Inn Bloomington
Bloomington Country Inn
Address: 2403 E. Empire Street, Bloomington, IL 61704
Region: United States > Illinois > Bloomington
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Bloomington
Price Range:
Hotel Class:2.5 star (2.5*)
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