I had been stranded in Chicago due to snowstorm. I arranged a hotel, but the taxi dropped me at wrong hotel and I could not find another taxi in such bad weather. The check in people at this location were helpful and while they offered me a room, they also tried to help me to get to my original destination...
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Thank you so much for taking the time to share your experience. I am so happy to hear that you enjoyed your time with us. I know being stranded in a snow storm can be stressful, so I am glad to know our staff was able to accomodate and provide you with great service. I will pass along your compliment...
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Arrived at Midway at about midnight after a snowstorm. Nobody else had a room. My wife called Hilton Garden Inn and was able to get a room, The Lady at the counter was courteous and understanding of the rough trip we had She sent the shuttle to pick us up at the airport. We got a room and was pleasantly...
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Thank you for taking the time to share your experience at our Hilton Garden Inn. It is great to hear that your enjoyed your stay, and that the staff was friendly and helpful. I will be sure to pass on your compliments to the entire team, as I know they will appreciate it as much as I do! Snow storms...
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I have stayed here before a few years ago, but just made a return trip. The hotel has been well-maintained, with upgraded beds and decor. The breakfast is great, with made-to-order options available. I still consider this hotel pricey for what you get, but the other hotels in this area do not compare so the price is worth it to...
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Thank you so much for taking the time to write this review, and share your experience at our Hilton Garden Inn! We truly appreciate the compliments you shared about our facility. We know you have many options at Midway, and we are grateful that you have chosen us for each of your visits!! We look forward to serving you again...
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COnvenient locaiton, good service, classic HI GI you know what you will get here, no surprises! Lots of restaurants surrounding. Good Shuttle to MDW every 20 minutes.
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Thank you for taking the time to share your feedback about our Hilton Garden Inn. We truly appreciate the compliments you provided about our facility. We appreciate your business, and your loyalty to the Hilton Family of Brands! We look forward to serving you again soon!
All the best,
Margaret Dye
General Manager
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If you are flying out of Midway this hotel is a great place to stay before your trip. Restaurants all over, complimentary shuttle bus to and from the airport. Less than 5 minutes away from Midway. Affordable and do the park and fly rate. Your car can stay for up to two weeks I believe. We have stayed here every...
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Thank you so much for taking the time to share your experience! I am glad to hear that you enjoy staying with us at the Hilton Garden Inn Chicago/Midway! We truly appreciate the high marks, and the kind words! Our Park & Fly package is available year round for your convenience!
I hope to meet you and thank you in...
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Nice one night stay here last night. There were a couple of small maintenance issues, but the staff was very helpful and took care of them. Would definitely stay here again if I needed to be near Midw
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This hotel is in a nice area, but a car is necessary if you want to take a short drive downtown. You can also opt to take the train for the experience & to avoid parking hassles. The station is fairly close and the hotel shuttle bus would gladly give you a ride to the station. You can purchase your...
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Thank you so much for taking the time to share your experience with our hotel. I am happy to hear that you enjoyed your time with us! I will share your review with my team, as I know they will appreciate the compliments!
Thank you so much for staying with us! We look forward to serving you again in the...
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We stayed for a long weekend with small kids in a double room beginning 11/11 Friday and checking out 11/15 Tuesday. I have nothing bad to say about the hotel. Our room was comfortable (they still have some smoking rooms which my husband enjoyed) and accomodated my request for two beds. We also did not eat at the restaurant for...
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Thank you so much for taking the time to share your experience at our hotel! It sounds like you and your family had a fun-filled weekend! I am so glad you were able to experience the city and all it has to offer! I do want to apologize for the spa not being operational. Unfortunately, there was a mechanical issue...
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Everything was very nice nothing special about the property. Service was great the room was standard but very clean.
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I stayed just one night in this hotel, but it was a very comfortable night. :)
The hotel appeared to be a notch above other HGI's I've stayed in. It had an elegant feel, with more care given to the public areas. Staff was friendly and helpful.
My king-bedded room was nicely laid out, and included the expected amenities plus...
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Thank you so much for taking the time to share your experience. We are very pleased to hear that you enjoyed your stay at our Hilton Garden Inn! I will be sure to share your kind words and compliments with the team, as I know they will all appreciate it.
Thank you for staying with us, and feel free to...
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