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Red Lion Hotel Pocatello

3.0 of 5
1555 Pocatello Creek Road, Pocatello, ID 83201
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Red Lion Hotel Pocatello
Ranked #7 of 13 hotels in Pocatello
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56 reviews from our community

    Trip type
Traveller rating
    9
    21
    11
    8
    7
Date Rating
IF ID
Top Contributor
61 reviews 61 reviews
14 hotel reviews
Reviews in 27 cities Reviews in 27 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

The rooms of the hotel were quite dated and in need of modernization. Although clean, it was like going back in time. The bed's mattress was acceptable but the pillows were not very good. The bathroom was fine (and tidy). Unfortunately, the restaurant that's part of the hotel was open during a very narrow window of time. The breakfast buffet... More

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California
Top Contributor
67 reviews 67 reviews
30 hotel reviews
Reviews in 37 cities Reviews in 37 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 15 May 2013

The Red Lion of Pocatello was a great place to stay. There is a lovely indoor pool as well as a convention center. Our room included a better than average buffet breakfast. The room amenities included a refrigerator, microwave, two queen sized beds and the charge was only $105.00 with taxes included. The hotel is also pet friendly and is... More

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Missoula, Montana
1 review
1 of 5 stars Reviewed 14 May 2013

We reserved our rooms back in November. Our party was placed all over the hotel. The check in was 35 minutes and the check in person was awful. While getting ready to go to dinner two young kids walked into our room, seems like the desk clerk forgot to assign the room to us and put someone else in our... More

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DavMalon, Manager at Red Lion Hotel Pocatello, responded to this review
17 May 2013

Thank you for providing your feedback on your recent stay with us. We take all customer issues very seriously. I'm sorry to hear our front office staff did not handle your issue with professionalism. While mistakes can be made, it is contingent upon us to recognize them and resolve them as quickly as possible. Clearly we did not do so... More

Lethbridge, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 10 April 2013

We arrived at this place at 8:30 PM and were advised the cafe was open until 9. We immediately we to the cafe to order and then waited until 9:50 PM before we cancelled our order. The next morning we went to the cafe (breakfast included) and there we no scrambled eggs. Others asked for eggs and were advised they... More

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Montana
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 April 2013

The room was clean and located away from the pool, so it was quiet. The bed was very comfortable. I was disappointed in the breakfast. We were there slightly before 9 a.m. and there was no bacon, just a few potatoes, and the coffee ran out. I understand there was some kind of large group event, but I expected the... More

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1 review
1 of 5 stars Reviewed 6 April 2013 via mobile

Booked on priceline, location was good it was right off the interstate. The room didn't have a fridge or microwave but had an old school tv. Tried to take a shower but the tub needed a major rinsing of course tub would not drain so all the dirt/hair/particles and whatever else just floated. Tried to call the front desk but... More

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DavMalon, Manager at Red Lion Hotel Pocatello, responded to this review
11 April 2013

We value each and every one of our guests and I truly apologize that we failed to provide you the best possible service. We are very displeased to see areas of concern regarding the cleanliness and maintenance in your guest room and we will certainly address your concerns with our staff. Thank you for your feedback you are a valued... More

northern traveler
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 20 March 2013

Nearly one year ago we stayed at this hotel in Pocatello. It was a miserable stay, dirty room, terrible service in the bar/restaurant. Very impressive that a response occurred after filling out Red Lion guest survey. We were sent a gift certificate for a free night should we ever return. Again very impressive. We have now tried to use this... More

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RL_Customer_Care, Corporate Customer Care Department at Red Lion Hotel Pocatello, responded to this review
26 March 2013

We appreciate you taking the time to share important feedback about our hotel. We would like to apologize that you have not been able to utilize a gift certificate that was issued to you due to a previous bad stay. This is not the type of experience we want you to have with Red Lion Hotels and we would like... More

Idaho
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 February 2013

We stayed at the hotel while we were in Pocatello for the Idaho State High School Wrestling Tournament. The hotel was completely booked with high school wrestlers from all over. Even though there were TONS of kids there, the hotel never felt crowded or noisy. We were put in a room in the corner of the hotel, so I am... More

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Golden, Colorado
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 11 December 2012

In Pocatello for just one night, this place has a great location and price. We could hear our neighbors through the wall but it wasn't to bad. Nice and clean, it was just what we needed! Be aware that there is an indoor pool at this hotel, and that means that your room might be right at the edge of... More

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Idaho
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 22 October 2012

We had an event in one of the small rooms catered by the kitchen. The staff was friendly and the hotel is nice and clean. However, the amount that is charged for the in-house catered meals is VERY high compared to the VERY low quality food that is served. We had chicken which was VERY dry, served on bland rice... More

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DavMalon, Manager at Red Lion Hotel Pocatello, responded to this review
25 October 2012

Thank you for expressing your concerns regarding your event. I am very sorry to hear you were not satisfied with the food quality. I know our staff tried very hard to hold the food for your event but unfortunately, while the meal was prepared and ready to serve at 4:30, the delay in the group sitting down to dine caused... More

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Additional Information about Red Lion Hotel Pocatello

Also Known As:
Red Lion Pocatello
Pocatello Red Lion
Address: 1555 Pocatello Creek Road, Pocatello, ID 83201
Phone Number:
Region: United States > Idaho > Pocatello
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 13 hotels in Pocatello
Price Range:
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Red Lion Hotel Pocatello is conveniently located in the heart of Pocatello, Southeast Idaho's regional center for shopping, education, medical care and cultural activities. Golf, water sports, skiing, snowmobiling, casino gambling and bingo are just some of the activities to enjoy while in the area.Our 150 guest rooms and suites feature Red Lion's signature Sealy pillowtop beds, Eco Fresh Environmentally Responsible Products (ERP), complimentary wi-fi, telephone dataports, in-room coffee makers and hairdryers. Executive king rooms also feature microwaves and refrigerators. On-site you will also find an indoor swimming pool, whirlpool and fitness center as well as the Pocatello Lounge, serving dinner. We now offer Red Lion's signature Roaring Start Breakfast Buffet... and don't forget, kids 10 and younger eat free with each adult. Complimentary parking and airport transportation are provided.Southeastern Idaho's largest full-service convention hotel, the Red Lion Hotel Pocatello is also the perfect location for your next conference or special occasion. Our 13,000 square feet of flexible meeting and banquet space can accommodate up to 1,000 guests. ... more   less 
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Red Lion Hotel Pocatello
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