We had two rooms, in both rooms it appeared that the windows had not been cleaned for month, the windowsills had dirt on them and the air/heater units had spills of some sort of soda/sticky on them. One of the rooms refrigerator was full of food from someone else left behind. The business office equipment did not serve me well,... More

The pool was awesome! We stayed for my daughters birthday so we could swim and this is the best pool in Idaho Falls!! It's big and warm and so much fun! The hot tub is big too! And there is a sauna AND a steam room!! The exercise room is limited, but both machines have their own tv! nice big... More

I was hoping to find a good place to have a few of my son's friends come celebrate his birthday so we got a room at the Shilo. The pool area was out of towels and we told the front desk, waited an hour, then told them again. No towels were brought to the pool all night, and when we... More

Travellers like us are always trying to find exactly the right balance between a fabulous sleep in a clean hotel room and paying the absolute minimum of money. We stopped in Idaho Falls in late February 2012 and stayed at a less expensive brand name hotel with only a double bed, dubious cleanliness and a frantic continental breakfast. This trip... More

Huge, comfortable room at very reasonable price. BUT twice our room door (displaying "Do Not Disturb" sign and bolted) was opened without a knock. Gave us the creeps. The bartender poured wrong wine into already used glass and, after realizing mistake, poured it back into bottle. We won't be drinking there again.

On a big western trip we stayed two nights in Idaho Falls with our first night at the Shilo. The hotel is large and obviously built to accommodate conferences. The facility is somewhat dated, however well maintained. Our room had a river view and we enjoyed walking along the river and watching the ducks. The breakfast was good with a... More

This was our second time staying here. Was clean, beds were comfy. Pool was nice. Breakfast is held in the restaurant but didn't have much of a selection. Was just OK. And when they say it ends at 9:00, you better have something by 8:30 because they won't bring out anything else. What ever is there is all you get.... More

Stopped over on trip to Yellowstone. Check-in was a breeze. The very pleasant lady but us in a room farthest away from the lobby, so that we would not hear anything from the bar area. Did not hear a thing, slept great. The place is older and worn as you would expect for an older hotel. But everything appeared to... More

Pack shower shoes and your own pillow. You've been warned. The bathroom made me long for a gallon of bleach and a brush. The linens were very worn. The pillows were flat and lumpy. The bottom sheet would NOT stay tuck-under. The hallways were stifflingly hot. The ice machine was broken. The corners were BLACK. When I used the coffee... More